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KDN SUPPORT IS WANTING!!!
wairegi
#1 Posted : Wednesday, March 24, 2010 2:38:38 PM
Rank: Member


Joined: 6/4/2007
Posts: 215
I was with them and i tell it was stress. Want to try access kenya. But a whole month they haven't done any installation at my site. excuses ,we don't have equipment, they are at customs. Where do we run to?d'oh!
surambili
#2 Posted : Wednesday, March 24, 2010 2:44:01 PM
Rank: Member


Joined: 6/10/2008
Posts: 10
Are you in mombasa or nairobi? I would prefer honesty than someone take my money and start pulling funny stunts like what am going through.
ptor
#3 Posted : Wednesday, March 24, 2010 3:46:08 PM
Rank: Member


Joined: 7/16/2009
Posts: 22
Surambili,
Can I have full details of the nature of the problem and I will try to assist you.
plus you contacts please.
wairegi
#4 Posted : Thursday, March 25, 2010 7:58:33 AM
Rank: Member


Joined: 6/4/2007
Posts: 215
Surambili,
I am in Kisumu citi. A freind was tellig about very good VSAT and the prices have come really down.

The customer service for this 'big' guys is Zero. It is the high time we got small guys buy capacity and retail the same while offering great customer support.

They know nothing about SLAs.
McReggae
#5 Posted : Thursday, March 25, 2010 9:44:36 AM
Rank: Elder


Joined: 6/17/2008
Posts: 23,365
Location: Nairobi
Surambili,
your post is not fair to one Were Miseda Richard of KDN......you went overboard by posting his real identity on sucha a forum.......please edit!!!!!!
..."Wewe ni mtu mdogo sana....na mwenye amekuandika pia ni mtu mdogo sana!".
surambili
#6 Posted : Thursday, March 25, 2010 9:53:14 AM
Rank: Member


Joined: 6/10/2008
Posts: 10
done - but he should learn to have some decency and professionalism when addressing clients....and not as if he is addressing his fellow soccer members!

Again he should have in mind that his views are representing entire KDN and not speaking on his own behalf.

Apologies.
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