Wazua you have been so silent of late!!!

I logged into my computer once and forgot the password, now I can only view topics via my phone without the ability to log in, I have tried lost password thing on your website without success

Please inbox me the password!!!!!

Leona,
Read the post carefully, Clicked on "keep me logged in" in my computer......so always logged in.
Cant log in via the phone since I am bila the password!!!!!

Sign out completely from your computer.
Then try to sign in again. Click forgotten password.
They will then ask you for the full name you used when you registered.
Another different password will thereafter be send to your inbox.

McR

Kumbe you are one of the maaaaaaaany "peeping toms cum guests" we have been asking to stop peeping?

Pole sana na karibu!

At the moment, the easiest way to sort out this is to make sure you remember your security question. That allows you to reset your password anytime. option2: is to e-mail admininistrator at { connect(at)wazua.co.ke} with the e-mail you used to register. He/she will consider and attend to your request.

An improvement that can be made is : for WAZUA to provide users with 3 ways of resetting their password{automate password resetting} i.e. 1) security question{already implemented} 2) Providing alternative E-mail where the automatically reset pasword can be sent to 3)Allowing reset passwords to be sent directly to users VIA sms.

All the above improvements should be automated so that the users just click and just recieve the reset password to their phones or e-mails/alternative e-mails