Yesterday evening i stopped over to refuel at Shell Langata road the one near Wilson airport.
The attendant came told him the amount gave him my card and DL. He told me they do not take cards i was like why and had fuelled the same station two days before and used my card.He told me they only accept cards of people they know (What Hogwash).I asked hime why is this he told me a few months ago they paid a lot of cash as there were cards in his words "Zilikuwa zinaenda zinarudi" din't know what this means but i insisted and he fuelled for me.
I found it very unproffessional and he lacked the customer service spirit.Anyone experienced this or did the guy just dint like my nose....
The greatest danger in times of turbulence is not the turbulence; it is to act with yesterday's logic.