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Safaricom network......is a pain.
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dukawalla
#1 Posted : Tuesday, December 01, 2009 2:16:28 PM
Rank: New-farer


Joined: 12/1/2009
Posts: 16
Location: Nairobi
Tried calling on Safaricom lately, the calls are dropped, barely a word is audible, it beats the point of having a mobile phone if one has to get out of the house or office to go looking for "Network".
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Goliath
#2 Posted : Wednesday, December 02, 2009 11:48:06 AM
Rank: New-farer


Joined: 11/30/2009
Posts: 77
Location: Nairobi
Try another 3 networks and you might get lucky...
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VituVingiSana
#3 Posted : Wednesday, December 02, 2009 12:57:56 PM
Rank: Chief


Joined: 1/3/2007
Posts: 18,223
Location: Nairobi
If you are in Nairobi... YU is best! It is 6/- to any network in Kenya...
Greedy when others are fearful. Very fearful when others are greedy - to paraphrase Warren Buffett
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akowally
#4 Posted : Thursday, December 03, 2009 10:50:50 AM
Rank: Veteran


Joined: 5/20/2008
Posts: 1,126
Location: Nairobi
....and the constant problems with sambaza...safcom needs to get their house in order...
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McReggae
#5 Posted : Thursday, December 03, 2009 12:23:39 PM
Rank: Elder


Joined: 6/17/2008
Posts: 23,365
Location: Nairobi
With so many options available I keep wondering why peeps still complain about safcom services!!!!
..."Wewe ni mtu mdogo sana....na mwenye amekuandika pia ni mtu mdogo sana!".
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VituVingiSana
#6 Posted : Thursday, December 03, 2009 12:31:17 PM
Rank: Chief


Joined: 1/3/2007
Posts: 18,223
Location: Nairobi
Many peeps have battered spouse syndrome... They love being beaten up...
Greedy when others are fearful. Very fearful when others are greedy - to paraphrase Warren Buffett
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anasazi
#7 Posted : Thursday, December 03, 2009 12:40:31 PM
Rank: Veteran


Joined: 6/8/2007
Posts: 675
Kenyans are very averse to change. Even if YU charged 2 bob per minute across all networks countrywide..... bado watu watabaki Safcon
Form is temporary, class is permanent
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muganda
#8 Posted : Friday, December 04, 2009 6:37:29 AM
Rank: Elder


Joined: 9/15/2006
Posts: 3,906
@McReggae I'm with you. Maybe it's just human psychology. I ascribe to Safaricom for personal reasons but I've to admit this post is very genuine.

Don't know whether these call drops are being caused when phone switches from 3G to 2G but I must call every number twice to get through or twice to conclude a disconnected call. Eiishhh!
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VituVingiSana
#9 Posted : Friday, December 04, 2009 7:00:07 AM
Rank: Chief


Joined: 1/3/2007
Posts: 18,223
Location: Nairobi
@anasazi - We bitched about dan moi but kept on electing him... [Well, not me but the majority did]
Greedy when others are fearful. Very fearful when others are greedy - to paraphrase Warren Buffett
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anasazi
#10 Posted : Friday, December 04, 2009 7:04:57 AM
Rank: Veteran


Joined: 6/8/2007
Posts: 675
True, and why Kenyans will vote in the same bad leaders we keep making noise about.
Form is temporary, class is permanent
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FundamentAli
#11 Posted : Friday, December 04, 2009 8:58:50 AM
Rank: Veteran


Joined: 11/4/2008
Posts: 1,289
Location: Nairobi
True. Even there once reliable 3G internet service is no longer the same. Reception is deterirating by the day. A case of marketing outdoing the technical department. At some point customers will start moving
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Zakumi
#12 Posted : Monday, December 07, 2009 11:14:33 AM
Rank: Member


Joined: 11/16/2009
Posts: 152
Its no coincedence its called safaricom...the network is ever on safari,,,and when around its wack at best,many a tyms ive called some1 only to unintentionally eavesdrop to other peoples conversations.
The Strong Do What They Want,The Weak Do What They Must!
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anasazi
#13 Posted : Monday, December 07, 2009 12:15:57 PM
Rank: Veteran


Joined: 6/8/2007
Posts: 675
@Zakumi GOR. Thats a funny one. The network is ever on safari
Form is temporary, class is permanent
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akowally
#14 Posted : Thursday, December 10, 2009 7:24:03 AM
Rank: Veteran


Joined: 5/20/2008
Posts: 1,126
Location: Nairobi
@ anasazi

Similar things have been discussed many times on this forum...when one thing is bad you don't just move to the next...you also make enough noise so that change can be made where there is wrong...safcom has a myriad of great things and a myriad of issues...so guys will make noise until changes are seen...many of us will still move to yu and zain and the new one that's coming..but if they have issues we'll say it as it is...
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kenmac
#15 Posted : Monday, December 14, 2009 10:09:19 AM
Rank: Elder


Joined: 5/26/2009
Posts: 1,793
>> Saf seems unsacred by these complains, and maximizing returns on voice calls is no longer their priority as they concentrate on Mpesa and data returns, and the fact that they have scooped back their initial capital outlay makes them quite arrogant. Really hope that Yu overturns the tables.
......Ecclesiastes
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anasazi
#16 Posted : Monday, December 14, 2009 10:23:36 AM
Rank: Veteran


Joined: 6/8/2007
Posts: 675
True Akowally. In most of these things, esp technical stuff, everybody has issues. Zain has issues, Yu has issues, everybody has issues. So if you shift shift you discover ni mzunguko tu.

That said, bado Safcom wako na arrogance (IMHO)
Form is temporary, class is permanent
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dukawalla
#17 Posted : Monday, December 14, 2009 11:04:51 AM
Rank: New-farer


Joined: 12/1/2009
Posts: 16
Location: Nairobi
@Zakumi, well said.
I think the question I and many other who are still on the network should be asking ourselves is why we are still hanging on even after being described as "having peculiar habits" by none other than MJ himself.
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Wendz
#18 Posted : Wednesday, December 16, 2009 7:31:06 AM
Rank: Elder


Joined: 6/19/2008
Posts: 4,268
I actually had thought it was my phone that had a problem now that it was on its death bed... bought another cheap one (which i am still trying to learn to operate) as i shop around... been behaving the same and thought may be it's because it was a ka chingchong sister .. but at least i made sure i bought from an authorised dealer to ensure even though cheap, its not an obvious chingchong.... hasnt helped.... kumbe its this battered safaring syndrome????? na hama...
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Mtublack
#19 Posted : Wednesday, December 16, 2009 8:22:07 AM
Rank: Member


Joined: 11/18/2009
Posts: 175
I have never and wont change my line never ever it what i rely on for bussiness contacts

I would rather complain about the service, pay more rather than lose the bussiness contacts, I have bills to pay

damn cant even change the line not even when those characters start demanding my head or the money watapiga makelele na wanyamaze dont care am not changing my line

i know there are dual phone and all that but man a guy memory can only rember so many numbers...
Some you win some you lose
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annsal
#20 Posted : Saturday, December 19, 2009 8:56:02 AM
Rank: Member


Joined: 12/18/2009
Posts: 316
Location: nairobi
true safcom is a pain. but am sure they have heard enough of this. question is what are they doing about it.@ wendz try zain.
God loves a Trier!
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