mawinder wrote:streetwise wrote:Keep wondering why Safaricom can't arrest the fraud and conwork that occur on thier network namely.
1. Messages being send about mpesa that actually
have your actual balance. This looks like
inside jobs.
2. Threatening messages with numbers that are
registered yet when you call the number is
mteja.
3. Calls being made with fake promotional messages
I know they may say they dont know who does
this,
so why not keep a database of the numbers and
track them.
You will ask me where they will
get the numbers from, provide a portail for
reporting the same. If a number is reported
from multiple sources then mark it as suspect
and check messages comes from that numner.
@M
uheani,the ball is in your court. How Now?
Any Way
1. Safaricom and any other Company cannot arrest anyone. The powers to arrest are vested in the police and to Citizens who have to handover arrested offenders to the police
2. All Users of a company's products and services have a duty to report Fraud or attempted Fraud to both the Company and the Police. That means if you buy a fake Closeup at Kamukunji you have to report to the police and alert the Company as well.
For Safaricom, I believe their free sms
Fraud reporting number is 333. Forward the sms you receive or the Number that threatens you to that number and it shall be flagged, investigated, Retired or culplits apprehended through the police
3. All the Mobile providers have invested in full fledged AML and Fraud detection sections that are always working with the police to stop/apprehend offenders. Our duty as users is to facilitate this through reporting.
Most of the fraud is engineered by already convicted criminals fending for their families back home. i remember an initiative sometimes back to jam the signals within the cells. This were installed away from the cells. The jammers only worked for a week or so. Then they were vandalized. Your guess is as good as mine as to who facilitated the vandalism.
Just as the junior traffic/NTSA officers share collections with their seniors, the prisoners shares their's with the "Free" prisoners in prison police uniforms.