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Visa Electron
Ceinz
#1 Posted : Wednesday, April 22, 2015 10:21:49 AM
Rank: Veteran


Joined: 5/7/2009
Posts: 1,032
Location: Sea of Transquility
Is there a global problem with Visa electron or are there issues with KCB system?

I did an inward remittance last month of GBP 100 and the money was never credited to my account, this despite producing a transaction receipt to that effect to KCB card centre and pestering them.

This month I did an outward remittance of around 28 K, the money was debited last week but 1 and I confirmed.

Yesterday, as I passed a KCB Atm I decided to check, just incase my GBP100 cleared by 'mistake' since after all I had already written it off, but alas to my shock the 28 k that I had sent had somehow been credited back to my account. I withdrew it i wait to see the bank's action.
“small step for man”
Impunity
#2 Posted : Wednesday, April 22, 2015 11:41:54 AM
Rank: Elder


Joined: 3/2/2009
Posts: 26,328
Location: Masada
Ceinz wrote:
Is there a global problem with Visa electron or are there issues with KCB system?

I did an inward remittance last month of GBP 100 and the money was never credited to my account, this despite producing a transaction receipt to that effect to KCB card centre and pestering them.

This month I did an outward remittance of around 28 K, the money was debited last week but 1 and I confirmed.

Yesterday, as I passed a KCB Atm I decided to check, just incase my GBP100 cleared by 'mistake' since after all I had already written it off, but alas to my shock the 28 k that I had sent had somehow been credited back to my account. I withdrew it i wait to see the bank's action.


MaterCard babe!
Portfolio: Sold
You know you've made it when you get a parking space for your yatcht.

Impunity
#3 Posted : Wednesday, April 22, 2015 11:43:35 AM
Rank: Elder


Joined: 3/2/2009
Posts: 26,328
Location: Masada
Ceinz wrote:
Is there a global problem with Visa electron or are there issues with KCB system?

I did an inward remittance last month of GBP 100 and the money was never credited to my account, this despite producing a transaction receipt to that effect to KCB card centre and pestering them.

This month I did an outward remittance of around 28 K, the money was debited last week but 1 and I confirmed.

Yesterday, as I passed a KCB Atm I decided to check, just incase my GBP100 cleared by 'mistake' since after all I had already written it off, but alas to my shock the 28 k that I had sent had somehow been credited back to my account. I withdrew it i wait to see the bank's action.


MasterCard babe!
The only way.
Portfolio: Sold
You know you've made it when you get a parking space for your yatcht.

nakujua
#4 Posted : Wednesday, April 22, 2015 3:21:42 PM
Rank: Elder


Joined: 12/17/2009
Posts: 3,583
Location: Kenya
I don't get it, does withdrawing the 28k make a difference, they will just debit and recover that amount from your account if its a mistake.
Gathige
#5 Posted : Sunday, April 26, 2015 11:02:44 AM
Rank: Elder


Joined: 3/29/2011
Posts: 2,242
Ceinz wrote:
Is there a global problem with Visa electron or are there issues with KCB system?

I did an inward remittance last month of GBP 100 and the money was never credited to my account, this despite producing a transaction receipt to that effect to KCB card centre and pestering them.

This month I did an outward remittance of around 28 K, the money was debited last week but 1 and I confirmed.

Yesterday, as I passed a KCB Atm I decided to check, just incase my GBP100 cleared by 'mistake' since after all I had already written it off, but alas to my shock the 28 k that I had sent had somehow been credited back to my account. I withdrew it i wait to see the bank's action.



@Ceinz, I once took a deep breath, cut my KCB visa card into two and returned it to them after 10yrs of use. It was taking me more time resolving issues than using the card. Once did a big shopping and after swipping the card and being served, a got an sms from them that the card had been blocked!Its a terrible card.
"Things that matter most must never be at the mercy of things that matter least." Goethe
mawinder
#6 Posted : Sunday, April 26, 2015 4:11:42 PM
Rank: Elder


Joined: 4/30/2008
Posts: 6,029
Impunity wrote:
Ceinz wrote:
Is there a global problem with Visa electron or are there issues with KCB system?

I did an inward remittance last month of GBP 100 and the money was never credited to my account, this despite producing a transaction receipt to that effect to KCB card centre and pestering them.

This month I did an outward remittance of around 28 K, the money was debited last week but 1 and I confirmed.

Yesterday, as I passed a KCB Atm I decided to check, just incase my GBP100 cleared by 'mistake' since after all I had already written it off, but alas to my shock the 28 k that I had sent had somehow been credited back to my account. I withdrew it i wait to see the bank's action.


MasterCard babe!
The only way.

Try American Express aka AMEX
Ceinz
#7 Posted : Monday, April 27, 2015 9:02:08 PM
Rank: Veteran


Joined: 5/7/2009
Posts: 1,032
Location: Sea of Transquility
Ceinz wrote:
Is there a global problem with Visa electron or are there issues with KCB system?

I did an inward remittance last month of GBP 100 and the money was never credited to my account, this despite producing a transaction receipt to that effect to KCB card centre and pestering them.

This month I did an outward remittance of around 28 K, the money was debited last week but 1 and I confirmed.

Yesterday, as I passed a KCB Atm I decided to check, just incase my GBP100 cleared by 'mistake' since after all I had already written it off, but alas to my shock the 28 k that I had sent had somehow been credited back to my account. I withdrew it i wait to see the bank's action.


Just confirmed, their systems are down. Cant perform outward transactions.
“small step for man”
Ceinz
#8 Posted : Monday, April 27, 2015 9:04:27 PM
Rank: Veteran


Joined: 5/7/2009
Posts: 1,032
Location: Sea of Transquility
mawinder wrote:
Impunity wrote:
Ceinz wrote:
Is there a global problem with Visa electron or are there issues with KCB system?

I did an inward remittance last month of GBP 100 and the money was never credited to my account, this despite producing a transaction receipt to that effect to KCB card centre and pestering them.

This month I did an outward remittance of around 28 K, the money was debited last week but 1 and I confirmed.

Yesterday, as I passed a KCB Atm I decided to check, just incase my GBP100 cleared by 'mistake' since after all I had already written it off, but alas to my shock the 28 k that I had sent had somehow been credited back to my account. I withdrew it i wait to see the bank's action.


MasterCard babe!
The only way.

Try American Express aka AMEX


How do I get the AMEX, I think its more affordable.
“small step for man”
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