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How do you buy stuff from E-bay when in Kenya
ngapat
#1 Posted : Friday, November 01, 2013 11:59:16 AM
Rank: Member


Joined: 12/11/2006
Posts: 884
Hi Guys
Has anyone bought goods at ebay while in Kenya?
What is the process.
Regards
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Horton
#2 Posted : Friday, November 01, 2013 12:09:39 PM
Rank: Veteran


Joined: 8/30/2007
Posts: 1,558
Location: Nairobi
When u r buying, make sure the particular seller does ship to kenya. It comes by post. It takes about 1-2months. I've only bought stuff like phone covers etc.
holycow
#3 Posted : Friday, November 01, 2013 1:38:16 PM
Rank: Veteran


Joined: 11/11/2006
Posts: 972
Location: Home
ngapat wrote:
Hi Guys
Has anyone bought goods at ebay while in Kenya?
What is the process.
Regards


Bought 3 items, one was delivered by EMS and the other by registered Posta. The third item was not registered and is yet to be delivered, however, won't be surprised if some enterprising employee of Posta takes the ownership.
I paid duty for the 1st item, as for the second item, it was marked as a gift by the seller so was lucky not to pay duty.

Check the thread for more information.
http://www.wazua.co.ke/forum.aspx?g=posts&m=473940

There is another site called Aliexpress.com items listed are cheaper but method of payment not buyer friendly.

The Clown
#4 Posted : Friday, November 01, 2013 1:49:15 PM
Rank: Member


Joined: 8/24/2013
Posts: 185
Location: Diaspora
Well, you first need to have two accounts; an ebay and a paypal one. Make sure you have access to a postal address, usitumie ya kazi- things can always be pinched by colleagues.

You can link the paypal account to a credit or debit card. Remember to be very careful with giving away your bank and card information. Look around wazua for threads on this.

Next, link the paypal account to the ebay one and you're good to go.

As Horton has said, make sure the seller ships to Kenya. For a start, I'd advise you to use only top-rated sellers and purchase small quantities of whatever you need.

Stuff normally takes 30-60 days to reach Kenya, sometimes even much longer. I believe this is because they use ships which are much slower but very cheap. If you want, you can email the seller and ask them to use a faster method (DHL, UPS etc). They will quote a figure and add this charge to the item. Make sure to ask for a tracking number and an electronic copy of the courier payment slip.

Also be sure to ask about the sellers return and refund policy. Do not buy an item if there's no guarantee of a refund in case goods are damaged or you simply dislike what you got.

Some sellers will ask you to send money to them via EFT, Western Union or Moneygram. Be careful with these kinds of transactions as you will not have any buyer protection.

When the item arrives, you may or may not be asked to visit the customs officer at the post office. This costs a hundred and something bob. If the package is deemed to contain an item thats liable for duty, you'll need to pay this at the office before they release it.

If you discover something wrong with the item, contact the seller via ebay immediately and lodge a dispute. Then send back the item and ask for replacement/ refund.

Rankaz13
#5 Posted : Saturday, November 02, 2013 5:09:18 PM
Rank: Elder


Joined: 5/21/2013
Posts: 2,841
Location: Here
holycow wrote:
ngapat wrote:
Hi Guys
Has anyone bought goods at ebay while in Kenya?
What is the process.
Regards


Bought 3 items, one was delivered by EMS and the other by registered Posta. The third item was not registered and is yet to be delivered, however, won't be surprised if some enterprising employee of Posta takes the ownership.
I paid duty for the 1st item, as for the second item, it was marked as a gift by the seller so was lucky not to pay duty.

Check the thread for more information.
http://www.wazua.co.ke/forum.aspx?g=posts&m=473940

There is another site called Aliexpress.com items listed are cheaper but method of payment not buyer friendly.



Not necessarily. I have bought stuff from China, Singapore & HongKong via AliExpress and I found them ok. AliExpress have an escrow service where money you pay is only released to the seller/vendor once you as the buyer confirm that you received the goods in good working order and that what you received is actually what you ordered. In my case, I paid via Western Union.
Life is like playing a violin solo in public and learning the instrument as one goes on.
masukuma
#6 Posted : Saturday, November 02, 2013 10:30:40 PM
Rank: Elder


Joined: 10/4/2006
Posts: 13,821
Location: Nairobi
buying require paying... for me i use paypal(linked to my equity account). for shipping i mostly send stuff to our DC office and when someone travels these sides i request them to come with it... bila duty. i have never shipped directly to kenya from ebay but i have bought stuff from hobbyking via paypal but it took months for the stuff to get here and i was also charged duty!
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