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Open letter to James Mwangi of Equity Bank
Liv
#1 Posted : Thursday, September 03, 2009 11:40:00 AM
Rank: Veteran

Joined: 11/14/2006
Posts: 1,311
Dear Mr Mwangi,

I am now able to access my bank account through internet after I paid sh 2400/- per year. Last week I paid school fees by direct transfer of funds from this account to the school account on my laptop without leaving my house. The cost of doing this was sh 50/- only. I am grateful for this.

I have one more request. I have started paying the KPLC bill via MPESA and I think many other companies are registering to receive payments via MPESA like KPLC.

My request is that your bank should allow me to transfer funds from my bank account to my MPESHA account on line. Then I do not have to leave the house to go and pay for electricity,water,telephone bills,loans,etc and I can always send some money to my mother in the village at any time. This will help me save a lot of time and fuel as I will avoid driving in unending traffic jams.

This will also help the bank to decongest the ATMs as people can get their money through MPESA.

Eventually with access to internet through mobile phone I can do all the transactions through my phone from transfer of funds from my bank to paying bills.

Looking foward to your favourable reply in this matter

Yours sincerely,

Liv
Impunity
#2 Posted : Thursday, September 03, 2009 11:44:00 AM
Rank: Elder

Joined: 3/2/2009
Posts: 26,331
Location: Masada
@liv...explain what u mean by Kes.2400 per year...??

The Hague...or Local Triburnal ama TJRC.
Portfolio: Sold
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McReggae
#3 Posted : Thursday, September 03, 2009 11:46:00 AM
Rank: Elder

Joined: 6/17/2008
Posts: 23,365
Location: Nairobi
'I am now able to access my bank account through internet after I paid sh 2400/- per year.'

I am not understanding this line,especially bout the 2400/=


The chief value of money lies in the fact that one lives in a world in which it is overestimated.
..."Wewe ni mtu mdogo sana....na mwenye amekuandika pia ni mtu mdogo sana!".
Liv
#4 Posted : Thursday, September 03, 2009 12:01:00 PM
Rank: Veteran

Joined: 11/14/2006
Posts: 1,311
If you have a bank account with Equity they charge you shs 2400 to allow you access it on internet. You can view your transactions and do bank transfers online.
Liv
#5 Posted : Thursday, September 03, 2009 12:15:00 PM
Rank: Veteran

Joined: 11/14/2006
Posts: 1,311
Who knows... does Mr Mwangi read SK blogs?

Is there someone out there who works for Equity bank? Can you please send this message to your CEO?
majimaji
#6 Posted : Thursday, September 03, 2009 12:17:00 PM
Rank: Veteran

Joined: 4/4/2007
Posts: 1,162
2400?
Never heard of this service.
Elaborate please.
But i support you to ask Mwangi aweke equity to mpesa.
I ask him further to also enable deposit placing thro' Mpesa.

In man prudence,in woman patience - Jacob Cats
Djinn
#7 Posted : Thursday, September 03, 2009 12:43:00 PM
Rank: Elder

Joined: 11/13/2008
Posts: 1,565
@majimaji - this service has been in existence for over two years (as well as the basic mobile banking). You need to subscribe like Liv then you can access your bank account - make payments/transfer/ett sitting at home/in the office. At Kshs 2400 its value for money (think of how many minutes in a year one spends queuing or going to an ATM - and you will see that (or look at it as Kshs 6.60 per day).

The mobile banking is more basic and attracts a fee of Kshs 10 per transaction (balance enquiry,mini statement,notification of a deposit,etc) over the operator charges. You can also use the mbanking to top up airtime - they just deduct from your account and send you the airtime - neat,esp when its 1 am and you need to make a call or connect to the net,etc.


The problem with equality is that we desire that it be with those that have more than us rather that those that have less
sokomjinga
#8 Posted : Thursday, September 03, 2009 12:45:00 PM
Rank: Member

Joined: 4/5/2008
Posts: 183
Yes,Equity charges KES 2,400 p.a. for one to be able to operate ones account over the Internet.

However,one can only transact between A/Cs with Equity Bank.

There has not been any improvement on internet banking for a very long time.

Equity should do something to improve their internet banking services.


All beginnings are difficult ..... ..... everything has an end,only a sausage has two.
Taunet Neelel ..... New Beginning .....
Lyra
#9 Posted : Thursday, September 03, 2009 12:47:00 PM
Rank: Member

Joined: 2/25/2009
Posts: 56
@ all

Consolidated bank is currently offering transfers from account to MPesa,i have no idea how the same works but was actually impressed by the idea.


'Do all the good you can,by all the means you can,in all the ways you can,
in all the places you can,to all the people you can,as long as ever you can'.
John Wesley
English Preacher (1703-1791)
'Do all the good you can,by all the means you can,in all the ways you can,
in all the places you can,to all the people you can,as long as ever you can'.
John Wesley
English Preacher (1703-1791)
Liv
#10 Posted : Thursday, September 03, 2009 1:56:00 PM
Rank: Veteran

Joined: 11/14/2006
Posts: 1,311
@Lyra,

For Consolidated bank... can you do this online or you have to go the bank to do the transfer to Mpesha?
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