[quote=Cde Monomotapa][quote=streetwise]
I thought the economy was growing and banks were making super profits.
http://www.businessdailyafrica.com/[/quote]
FYI: KCB Kenya - KCB Announces New Organization Structure...May 2011
http://www.kcbbankgroup....p;id=740&Itemid=264[/quote]
Yes but the new delivery channels e.g agent banking,mbanking,internet banking,atms,pos terminals etc have reduced the frequency of people visiting banks.For instance,it is more than a year since I was served by a teller for my salary account.