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THE GREAT YU RIP OFF
murenj
#1 Posted : Friday, March 18, 2011 7:21:37 AM
Rank: Member

Joined: 7/22/2008
Posts: 851
Location: nairobi
called safcom subscriber this morning for 30 seconds and got billed 1.50/. the good thing is that Ihad test loaded 100 bob. so much for the promotion.
jimmy1
#2 Posted : Friday, March 18, 2011 7:34:34 AM
Rank: Member

Joined: 2/11/2011
Posts: 240
Location: jamuhuri ya kenya
You topped up with 100bob and your balance reads 150bob. With 150bob you can talk for 50mins because a call to yu or another network costs 3bob. Basically you get 50mins to any network with your 100bob, where is the ripoff?
murenj
#3 Posted : Friday, March 18, 2011 7:46:13 AM
Rank: Member

Joined: 7/22/2008
Posts: 851
Location: nairobi
jimmy1 wrote:
You topped up with 100bob and your balance reads 150bob. With 150bob you can talk for 50mins because a call to yu or another network costs 3bob. Basically you get 50mins to any network with your 100bob, where is the ripoff?

topped up with 100 bob to make it 138/. called safcom subscriber for 30 seconds and got billed one shilling and fifty cents instead of one shilling as is supposed to be in their promotion............
jimmy1
#4 Posted : Friday, March 18, 2011 8:02:26 AM
Rank: Member

Joined: 2/11/2011
Posts: 240
Location: jamuhuri ya kenya
Even if you are billed 1.50/ for 30secs (3/ per min), the 100bob you gave to the shopkeeper will enable you talk for 50mins translating to 2bob per min instead of the normal 33.3mins
propertyzote
#5 Posted : Friday, March 18, 2011 8:32:36 AM
Rank: Member

Joined: 8/25/2010
Posts: 283
Location: Nairobi
I find this very technical..and thats not good for the customer. Why not make it simple as Airtel. 3 bob per minute to other networks and 1 bob per min to Airtel.. No much calculations here. The seconds thing has hidden agenda in it.
www.propertyzote.com the ultimate ‘one stop online shop’ of choice connecting more people with more properties at the click of a button
captainrio
#6 Posted : Friday, March 18, 2011 9:51:39 AM
Rank: New-farer

Joined: 9/17/2010
Posts: 97
Location: Mombasa,Kenya
propertyzote wrote:
I find this very technical..and thats not good for the customer. Why not make it simple as Airtel. 3 bob per minute to other networks and 1 bob per min to Airtel.. No much calculations here. The seconds thing has hidden agenda in it.


all these are marketing gimmicks..
mwanahisa
#7 Posted : Friday, March 18, 2011 3:11:11 PM
Rank: Elder

Joined: 6/2/2008
Posts: 1,438
Murenj, I "hear" you. I have had the same observation. The problem with Yu is that they ALSO do not respond to balance enquiries on their *131# line. Hence, it is difficult to verify if indeed, you have a balance of 148.50 after your 1.50 call.
mozenrat
#8 Posted : Friday, March 18, 2011 8:27:25 PM
Rank: Veteran

Joined: 5/18/2008
Posts: 796
propertyzote wrote:
I find this very technical..and thats not good for the customer. Why not make it simple as Airtel. 3 bob per minute to other networks and 1 bob per min to Airtel.. No much calculations here. The seconds thing has hidden agenda in it.



Or like Safaricom.. 2 bob a minute to most people in Kenya
murenj
#9 Posted : Sunday, March 20, 2011 7:06:21 AM
Rank: Member

Joined: 7/22/2008
Posts: 851
Location: nairobi
so when do Iget the extra minutes? after exausting my credo ama?
jimmy1
#10 Posted : Monday, March 21, 2011 8:36:30 AM
Rank: Member

Joined: 2/11/2011
Posts: 240
Location: jamuhuri ya kenya
when you dial *131# to check your balance, you will see your main balance and bonus balance. Assuming you had zero balance then topped up with 100bob, your main balance will be 100bob and your bonus balance will be 50bob. Once you start making calls, your 50bob bonus is the one that gets consumed first
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