I did my normal shopping over Christmas period at Turskys Imara.
At the till , every shilling counted.To a point of getting a heart attack, my change was short by 3/= then the cashier wanted to give me a sweet ati there are no coins.It was almost 9 p.m and I had left my ATM at home(I dont walk with ATMS at night).Peeping in the neighboring cashier , there were adequate coins.I advised the uncooperative cashier to get the coins from the neighbor he declined and requested me to go to the customer service just for 3 bob (which to me meant going home on foot at 10pm or getting insults from the conductor for having inadquate fare).The cashier was quite arrogant and time was running out.I did not go to the customer service but went directly to the bus stage.Luckily the fares had been lowered and what was in my pocket was enough.

Why do Tursky sell sweets to customers in pretext of shortage of coins?

Why dont they get enough coins from the bank?
Suppose It's me the customer, who was short by 3/= on a particular item , would they give me the item?

SAD Shopper

Next time you are shopping at Turskys demand your right change. No sweets unless you want them .
Where are the consumer rights groups.Iingilie kati

I remember one day i had to wait for at least 10 minutes as the cashier 'waited for coins' from the next attendant.Yet it felt good when i was given my 2shillings change.Why should anybody shove sweets down your throat when all you want is your dear change?

@newfarer Why complain and you are holding hundreds of the silver coins in your office desk, coin holder in your car and the tin in your kitchen? That is why there is no change in the shops.

I once had the same experience and i demanded my money back.I had done a shopping of around 3k.They thought i was joking and when i was leaving their, manager came and tried to be nice to me of which i told him sweets were no in my budget.I went out and they were not amused.My change was six bob.

@wakandi, .A case of do unto others as youd like them to do unto you!

Next time carry sweets and give them to the cashier to top up and give you the 5/= or ten bob coin!

I also wonder if they would give me the goods if i didn't have the right amount of money even if it was just a shilling missing from the money

Passed by Nakumatt Lifestyle this morning and the rude attendant at the counter did even bother to explain that he hadnt given me the right change and when i questioned him he casually told me "Hizo shillingi ndio hatuna" and he started serving the next customer moreover he didnt even offer those damn sweets that should act like some sort of compensation

i have never experienced this at Naivas.

A buddy of mine was asking if theyll start giving condoms when they get shortage of 10 bob coins