Spot on. KQ does have poor customer service. Most of the staff are nonchalant and apathetic. The CEO has ridden over many storms including two air crashes, that cld have deflated the business basing on a relative small fleet size. He deserves kudos for some things but his sunset days are now here. New floor price of KES 10 is in the offing over the next few days. No one will sell below KES 10.
COOP 306,100 ABP 31.96, KEGN 112,100 ABP 10.64, MTNU 131,000 ABP 10.21