Ericsson wrote:Safaricom CEO Bob Collymore admits Mpesa 1Tap and Masoko were a failure
"Some of the biggest lessons we have learnt in the last year are a result of the failure of products such as Mpesa 1Tap and Masoko to take off as planned"
It's good that SafCom is trying all these things. Mistakes or failures will happen. A firm that has NO mistakes/failures might be cooking the books.
The now mighty Apple had some duds eg Apple Newton
Microsoft, Sony and Nissan have had their share of problems.
If SafCom can learn from their "mistakes/failures" then they will come back strong.
Greedy when others are fearful. Very fearful when others are greedy - to paraphrase Warren Buffett