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Dyer & Blair to Charge 100/= CDS Monthly Fee
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wakigogoini
#21 Posted : Friday, May 23, 2014 7:55:08 AM
Rank: New-farer

Joined: 10/10/2012
Posts: 12
Angelica _ann wrote:
Thought this thing was discussed in March this year and it was an angreement by all brokers through their association.



It was discussed and agreed but these is 50Kshs
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2012
#22 Posted : Friday, May 23, 2014 9:00:40 AM
Rank: Elder

Joined: 12/9/2009
Posts: 6,592
Location: Nairobi
mkeiy wrote:
2012 wrote:


I called them again and they gave me the most bullcr... reason I've ever heard. That it's to encourage people to trade yet they are charging everyone whether trading or dormant. So I ask the lady where or how they'll get this money because it's illegal for them to touch my account or sell my shares without my consent and this is when she did the Kenyan thing of transferring the call to an unmanned extension.
Anyway I've decided to move not because of the charges but because their online trading is a rumour.



@ 2012, What do you mean by that?



It is more down than up.

BBI will solve it :)
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O'Vesh
#23 Posted : Friday, May 23, 2014 2:28:02 PM
Rank: Hello

Joined: 5/20/2014
Posts: 6
Location: Nairobi
I have them as my new BROKERS and when i was opening the account they told me to deposit ksh.700 that is to serve the 7months before the year ends.

@mkeiy what bout the rumor? i think they are precise and viable to customers' transactions
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kachero
#24 Posted : Tuesday, March 10, 2015 6:15:55 PM
Rank: Member

Joined: 9/12/2006
Posts: 42
Anyone trading with D&B iTrader? When going through my online statement earlier today, I took note of this entry "YEARLY Transaction Fees from Client: XXXXXX For the Period 01-04-2015 to 31-12-2015...."
Question is, are they right to deduct me in advance for service not rendered? I mean, what if I opt to change broker or liquidate all my securities?
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MaichBlack
#25 Posted : Tuesday, March 10, 2015 6:51:25 PM
Rank: Elder

Joined: 7/22/2009
Posts: 7,858
kachero wrote:
Anyone trading with D&B iTrader? When going through my online statement earlier today, I took note of this entry "YEARLY Transaction Fees from Client: XXXXXX For the Period 01-04-2015 to 31-12-2015...."
Question is, are they right to deduct me in advance for service not rendered? I mean, what if I opt to change broker or liquidate all my securities?

They charge the 100 as ledger fee or account maintenance fee (for a CDS account - no matter how you normally access it). When you sell anything, they nyoa their accumulated ledger fees before giving you your money!!!
Never count on making a good sale. Have the purchase price be so attractive that even a mediocre sale gives good returns.
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  | | Edit by user: Tuesday, March 10, 2015 6:57 PM | Reason: Not specified
kachero
#26 Posted : Tuesday, March 10, 2015 7:08:02 PM
Rank: Member

Joined: 9/12/2006
Posts: 42
@MaichBlack...Granted this is what they do.Question that I can't understand is, why they are deducting me the so called ledger fee for months they have not offered this service? There is no way they can explain why they have taken the A/C maintenance fee for months of April 2015 to Dec 2015. No justification whatsoever. Anyway has fired them an email. As someone said before, let see if I'll be lucky to get a reply
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MaichBlack
#27 Posted : Tuesday, March 10, 2015 7:25:25 PM
Rank: Elder

Joined: 7/22/2009
Posts: 7,858
Murang'a wrote:
I trade with D&B at times but I dont like how they handle clients they hang up the phone, give misguided info. I have even seen its easier to win a lottery than to get a reply of an email from this guys.

I was at Dyer and Blair and I was very pissed. Three ladies at the counters and they don't have even the most basic information!!! I ask for details on opening a nominee account. No info. They ask each other and each has contradictory information. The lady goes to the back and comes with different info. She tells me I am apparently supposed to bring documents of the third party. THEY will be operating the account on behalf of the third party! I'm like, are you kidding me? You will be deciding the shares to buy and sell? I am the one who is supposed to be doing that. She goes to the back comes back and tells me it is okay, I can be the one running the account. I ask her which of my documents they require. She says none!!! ask her how do I operate the account and they have absolutely none of my data connected to the account! Argument... She insists that as far as the details of the third party are there I can just operate the account. Then I ask her, what if a random person comes and tries to operate the account now that it doesn't have my info. She thinks for a minute and goes to the back. Comes back and tells me that my documents are actually required. Then she tells me I need to pay to open the account. I ask her how much. The three of them get into a heated debate. Everyone has their own figure! You guessed it. She goes to the back. Comes and tells me 3k. I ask her if it also attracts the 100/= monthly ledger fee. She is not sure. The other two are also not sure! Back to the back....

Dyer and Blair are brokers and I have dealt with them for years. They are okay but the lack of basic information by their employees is very annoying.
Never count on making a good sale. Have the purchase price be so attractive that even a mediocre sale gives good returns.
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  | | Edit by user: Tuesday, March 10, 2015 11:07 PM | Reason: Not specified
mlennyma
#28 Posted : Tuesday, March 10, 2015 10:01:45 PM
Rank: Elder

Joined: 7/21/2010
Posts: 6,194
Location: nairobi
MaichBlack wrote:
Murang'a wrote:
I trade with D&B at times but I dont like how they handle clients they hang up the phone, give misguided info. I have even seen its easier to win a lottery than to get a reply of an email from this guys.

I was at Dyer and Blair and I was very pissed. Three ladies at the counters and they don't have even the most basic information!!! I ask for details on opening a nominee account. No info. They ask each other and each has contradictory information. The lady goes to the back and comes with different info. She tells me I am apparently supposed to bring documents of the third party. THEY will be operating the account on behalf of the third party! I'm like, are you kidding me? You will be deciding the shares to buy and sell? I am the one who is supposed to be doing that. She goes to the back comes back and tells me it is okay, I can be the one running the account. I ask her which of my documents they require. She says none!!! ask her how do I operate the account and they have absolutely none of my data connected to the account! Argument... She insists that as far as the details of the third party are there I can just operate the account. Then I ask her, what if a random person comes and tries to operate the account now that it doesn't have my info. She thinks for a minute and goes to the back. Comes back and tells me that actually my documents are actually required. Then she tells me I need to pay to open the account. I am task her how much. The three of them get into a heated debate. Everyone has their own figure! You guessed it. She goes to the back. Comes and tells me 3k. I ask her if it also attracts the 100/= monthly ledger fee. She is not sure. The other two are also not sure! Back to the back....

Dyer and Blair are brokers and I have dealt with them for years. They are okay but the lack of basic information by their employees is very annoying.

that small lady is always sad and unwelcoming even the way she answers questions, I concluded they are poorly paid with no incentives
"Don't let the fear of losing be greater than the excitement of winning."
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WWW
  | | Edit by user: Tuesday, March 10, 2015 10:09 PM | Reason: Not specified
Angelica _ann
#29 Posted : Tuesday, March 10, 2015 10:20:13 PM
Rank: Elder

Joined: 12/7/2012
Posts: 11,935
mlennyma wrote:
MaichBlack wrote:
Murang'a wrote:
I trade with D&B at times but I dont like how they handle clients they hang up the phone, give misguided info. I have even seen its easier to win a lottery than to get a reply of an email from this guys.

I was at Dyer and Blair and I was very pissed. Three ladies at the counters and they don't have even the most basic information!!! I ask for details on opening a nominee account. No info. They ask each other and each has contradictory information. The lady goes to the back and comes with different info. She tells me I am apparently supposed to bring documents of the third party. THEY will be operating the account on behalf of the third party! I'm like, are you kidding me? You will be deciding the shares to buy and sell? I am the one who is supposed to be doing that. She goes to the back comes back and tells me it is okay, I can be the one running the account. I ask her which of my documents they require. She says none!!! ask her how do I operate the account and they have absolutely none of my data connected to the account! Argument... She insists that as far as the details of the third party are there I can just operate the account. Then I ask her, what if a random person comes and tries to operate the account now that it doesn't have my info. She thinks for a minute and goes to the back. Comes back and tells me that actually my documents are actually required. Then she tells me I need to pay to open the account. I am task her how much. The three of them get into a heated debate. Everyone has their own figure! You guessed it. She goes to the back. Comes and tells me 3k. I ask her if it also attracts the 100/= monthly ledger fee. She is not sure. The other two are also not sure! Back to the back....

Dyer and Blair are brokers and I have dealt with them for years. They are okay but the lack of basic information by their employees is very annoying.

that small lady is always sad and unwelcoming even the way she answers questions, I concluded they are poorly paid with no incentives

The poor ladies could have been charmed by @MB's looks and portfolio.
In the business world, everyone is paid in two coins - cash and experience. Take the experience first; the cash will come later - H Geneen
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Boris Boyka
#30 Posted : Tuesday, March 10, 2015 10:43:45 PM
Rank: Veteran

Joined: 11/15/2013
Posts: 1,977
Location: Here
I discovered that companies nowadays employ receptionists,sales personell & customer care ladies basing on looks and not knowledge/knowhow and pay peanuts..of course such a person won't ask a higher salo. I once Inquired from
1. Different Insurance agents of the same firm.
2. Bankers in different branches of same bank in one town..then went to other towns.
I got variied answers on same product and service.
The agents do not know facts about what they sale...
furthemore they also don't know the rates offered by their competitors on same products and services... As @MB said...you now begin to educate them...Surely that "pre training" misses something...You need to be informed about the organisation you work in at least 80%...I was surprised that one banker didn't know the financial perfomances..by q hy &fy.....his employer...IGNORANCE. watu wako tu ndeee ..busy body...hawezi jua his/her surrounding.
Everybody STEALS, a THIEF is one who's CAUGHT stealing something of LITTLE VALUE. !!!
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