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Airtel - a nuisance
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Pesa Nane
#21 Posted : Saturday, July 07, 2012 1:54:15 PM
Rank: Elder

Joined: 5/25/2012
Posts: 4,105
Location: 08c
Pesa Nane wrote:
Anyone ever heard of 'Cheap' is Expensive??! Anyway, Am not one to castigate and not offer a solution.
Solution:
1. Enter kitchen and sharpen knife
2. Shut off the phone and remove the Airtel Sumbua SimCard
3. Chop the Airtel Sumbua SimCard into as many pieces as possible.
4. Keep one small piece as a reminder (kujichuna masikio).
5. Tupia mbwa wako na wa jirani vipande ulivyokatakata
6. Unpack the better option, fix, load and enjoy.
7. Test the M-Pesa by 'throwing something at me' (kunitupia kakitu)
You are welcome!:))

Anyone tried this yet?! 100% money back!!
Pesa Nane plans to be shilingi when he grows up.
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Sufficiently Philanga....thropic
#22 Posted : Tuesday, July 31, 2012 11:56:21 AM
Rank: Elder

Joined: 9/23/2010
Posts: 2,225
Location: Sundowner,Amboseli
Truly a nuisance. Was buying bundles after loading only for it to swallow(deduct credit) and no bundles for me as yet.Sad
Anyone know how i can get in touch with their customer care. The number i tried once(about 2 months ago) 300 seems dead!
Truly annoying this service providerShame on you
I only use it when at home coz of its strong signal!
@SufficientlyP
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Sufficiently Philanga....thropic
#23 Posted : Tuesday, July 31, 2012 12:44:57 PM
Rank: Elder

Joined: 9/23/2010
Posts: 2,225
Location: Sundowner,Amboseli
Bundle and bonus awarded after a 2hour wait! I take the bonus to be a reward for the long wait!smile
Only beef i have with them is their customer care numbers still remain a mystery!
@SufficientlyP
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maka
#24 Posted : Tuesday, July 31, 2012 3:56:34 PM
Rank: Elder

Joined: 4/22/2010
Posts: 11,522
Location: Nairobi
,...my service provider is perfect,am a happy man with 0 complaints...smile
possunt quia posse videntur
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lynx
#25 Posted : Tuesday, July 31, 2012 4:34:48 PM
Rank: New-farer

Joined: 11/15/2011
Posts: 25
bad service from airtel.. their network went off, and suddenly my sim card can not register on their network.. two weeks down the line they still can not get it to work..have called customer care and even gotten a swim swap at their office and still they cannot get it to work..is this the end....

If you knew that candlelight is fire then the meal was cooked a long time ago.
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matata
#26 Posted : Thursday, August 02, 2012 12:35:06 PM
Rank: Member

Joined: 11/7/2011
Posts: 410
The calling rates are not soo bad compared to safcom which is a bit expensive, but the issue of sms en calls is what sucks most. Safaricom also send messages but not as much as airtel. I think all the service providers should stop the message business! If we want any info we can call customer care or u can simply update ur website en we can check any info from there.
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chiaroscuro
#27 Posted : Thursday, August 02, 2012 1:02:49 PM
Rank: Veteran

Joined: 2/2/2012
Posts: 1,134
Location: Nairobi
I have not received any of those promotional calls.... fingers crossed!
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vky
#28 Posted : Thursday, August 02, 2012 6:03:36 PM
Rank: Member

Joined: 6/17/2010
Posts: 572
cant buy unlimited data bundle or daily data bundles, bure kabisa
'One headache for famous medieval holy people was that someone might murder you to acquire your body parts for the relics trade'
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Sufficiently Philanga....thropic
#29 Posted : Tuesday, August 21, 2012 1:16:20 PM
Rank: Elder

Joined: 9/23/2010
Posts: 2,225
Location: Sundowner,Amboseli
vky wrote:
cant buy unlimited data bundle or daily data bundles, bure kabisa

Same thing but mine has deducted the chums but no data bundles.ABK
Are these guys closing shop?
I feel like storming their offices. sounds like daylight robbery.
Trying their customer care no.300 & 0733100300 & none's going thru.
Anyone knowing any other of their "secret" customer care numbers?
@SufficientlyP
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essyk
#30 Posted : Tuesday, August 21, 2012 1:35:02 PM
Rank: Elder

Joined: 11/15/2011
Posts: 4,518

Join us on the greener side.welcoming you back with open arms.
"The true measure of a man is how he treats someone who can do him absolutely no good.
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