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ZUKU - Kenya's worst run company. Avoid at all costs!
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KulaRaha
#21 Posted : Thursday, April 28, 2011 10:02:31 AM
Rank: Elder

Joined: 7/26/2007
Posts: 6,514
ProverB wrote:
thanx for the headsup kularaha.. smile fortunate to know before signing up.
anyway.. is zuku reading this? potential market chipper!


You think Zuku care about this? If they dont even care about paid up customers, who are others here who may potentially not sign up after reading this.

Like I said, useless company, useless management, useless staff....corporate impunity at its height!
Business opportunities are like buses,there's always another one coming
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tony stark
#22 Posted : Thursday, April 28, 2011 12:32:46 PM
Rank: Veteran

Joined: 7/8/2008
Posts: 947
alma wrote:

If there is a tree outside your house, stick to safaricom as these tech guys have never found a solution to the "kuna miti in your area" problem.

I second you on this. Zuku are useless if you leave in a valley or leafy neighbourhood but is safaricom really the best solution for kama kuna miti problem????
Advice people!!
What Internet provider do upper hill residents use other than safaricom and what are their experiences.
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mmarto
#23 Posted : Thursday, April 28, 2011 3:54:31 PM
Rank: Member

Joined: 4/20/2010
Posts: 412
Location: nairobi
had an experience last month where i paid my monthly subscription around 8th but come 13th i got disconnected. After making several calls i was informed that they take payments on the 13th so i need to pay again....don't understand them. I threatened to quit but to where? I had just ditched safcom.
The only time you should be looking down on others is when you are helping them up.
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Aguytrying
#24 Posted : Thursday, April 28, 2011 4:14:06 PM
Rank: Elder

Joined: 7/11/2010
Posts: 5,040
Gordon Gekko wrote:
I have the internet. Its not wireless, the cable runs right into the house. I have had it down only once, for a full two weeks - in that time, countless calls to customer service were a waste of time. It was finally resolved when I called the sales girl who sold it to me and promised to upgrade to TV if she got it fixed - she got it fixed and I never upgraded to tvLaughing out loudly .

@poundfoolish, I get my bills by email, they have never been late, infact they come a full two weeks before due date. My problem was with payments, had to pay only at their offices, a damn inconvenience. They have since told me that they have an mpesa business number - 320320, I intend to try it next month.


Going by comments here, i think ive been lucky, i've actually like their customer support when i had a querry (not a problem), the internet is fast the ping is great. online gaming even with the slowest package.
And yes I also get my invoice by email like 2 wks before due date. Also the option to pay with mpesa works. Im a satisfied customer.... for now
The investor's chief problem - and even his worst enemy - is likely to be himself
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Magigi
#25 Posted : Saturday, May 21, 2011 12:06:49 PM
Rank: Elder

Joined: 3/31/2008
Posts: 7,081
Location: Kenya
Gordon Gekko wrote:
I have the internet. Its not wireless, the cable runs right into the house. I have had it down only once, for a full two weeks - in that time, countless calls to customer service were a waste of time. It was finally resolved when I called the sales girl who sold it to me and promised to upgrade to TV if she got it fixed - she got it fixed and I never upgraded to tvLaughing out loudly .

@poundfoolish, I get my bills by email, they have never been late, infact they come a full two weeks before due date. My problem was with payments, had to pay only at their offices, a damn inconvenience. They have since told me that they have an mpesa business number - 320320, I intend to try it next month.


...@Gordon...I want to migrate to Zuku...Please advice on the internet reliabilty.
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QW25071985
#26 Posted : Saturday, May 21, 2011 12:18:34 PM
Rank: Veteran

Joined: 3/25/2011
Posts: 946
Haki in need BROADBAND internet !!!!!!!!!! KDN is my only option.

can somebody who has these zuku fiber so a speedtest and post the results here : http://www.speedtest.net/

thanks.
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DEEBO
#27 Posted : Saturday, May 21, 2011 1:24:27 PM
Rank: Member

Joined: 12/12/2008
Posts: 22
QW25071985 wrote:
Haki in need BROADBAND internet !!!!!!!!!! KDN is my only option.

can somebody who has these zuku fiber so a speedtest and post the results here : http://www.speedtest.net/

thanks.


@QW... here you go

http://www.speedtest.net/result/1305800276.png
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QW25071985
#28 Posted : Saturday, May 21, 2011 1:30:27 PM
Rank: Veteran

Joined: 3/25/2011
Posts: 946
DEEBO wrote:
[quote=QW25071985]Haki in need BROADBAND internet !!!!!!!!!! KDN is my only option.

can somebody who has these zuku fiber so a speedtest and post the results here : http://www.speedtest.net/

thanks.


@QW... here you go

http://www.speedtest.net/result/1305800276.png[/quote]

thank. smile . though you got me salaivatin at those speeds Laughing out loudly loelst ....
so how much is it per month .
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Gordon Gekko
#29 Posted : Saturday, May 21, 2011 4:50:41 PM
Rank: Elder

Joined: 5/27/2008
Posts: 3,760
QW25071985 wrote:
Haki in need BROADBAND internet !!!!!!!!!! KDN is my only option.

can somebody who has these zuku fiber so a speedtest and post the results here : http://www.speedtest.net/

thanks.


Unable to post image. But Up is 0.25 MBPS and down is 0.94 MBPS. I have a 1GB connection.
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DEEBO
#30 Posted : Saturday, May 21, 2011 7:07:30 PM
Rank: Member

Joined: 12/12/2008
Posts: 22
QW25071985 wrote:

thank. smile . though you got me salaivatin at those speeds Laughing out loudly loelst ....
so how much is it per month .


I have the 4Mbps link which costs 2,000 bob a month although I have a TV package included for 3,900 total a month.
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