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Superprime1
#11 Posted : Tuesday, May 28, 2019 9:22:15 PM
Rank: Member

Joined: 5/2/2018
Posts: 267
I'm a frequent trader. I've access to online share trading (OST) platforms for NIC Securities and Genghis Capital (different CDS a/cs).

I'm totally locked on the NIC platform since there's a time it had an offer that significantly reduced transaction costs. Way cheaper!

I do all my trades, so I only deal with the team when funding my OST a/c or cashing out.

I'm happy overall, but of course customer service can always be improved e.g. not waiting to be prompted to credit a/cs when one deposits or does an EFT.

****

I started off with NBK Custodial during the Safcom IPO in 2008 and my experience with this one was just out of this world, till I had to scamper for other options! Not to mention that orders were manual and execution would take forever.

I'm glad I moved; I'm totally contented.
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Blukes
#12 Posted : Wednesday, May 29, 2019 10:36:16 AM
Rank: New-farer

Joined: 3/9/2019
Posts: 22
Location: Nakuru
[quote=JoeNgugi]I use https://www.csfs.co.ke/activelite/ under SBG Securities.

Works very well. No issues
[The best]

Nice one
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cyruskulei
#13 Posted : Wednesday, May 29, 2019 2:02:33 PM
Rank: Member

Joined: 3/9/2010
Posts: 320
Location: kenya
Blukes wrote:
[quote=JoeNgugi]I use https://www.csfs.co.ke/activelite/ under SBG Securities.

Works very well. No issues
[The best]

Nice one


Your comments on this broker are positive.

Do they execute buy orders even the account has no funds?
Work hard at your job and you can make a living. Work hard on yourself and you can make a fortune.
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Impunity
#14 Posted : Wednesday, May 29, 2019 2:11:04 PM
Rank: Elder

Joined: 3/2/2009
Posts: 26,331
Location: Masada
cyruskulei wrote:
Blukes wrote:
[quote=JoeNgugi]I use https://www.csfs.co.ke/activelite/ under SBG Securities.

Works very well. No issues
[The best]

Nice one


Your comments on this broker are positive.

Do they execute buy orders even the account has no funds?


CSFS hangs like heol
Portfolio: Sold
You know you've made it when you get a parking space for your yatcht.
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guru267
#15 Posted : Wednesday, May 29, 2019 2:20:09 PM
Rank: Elder

Joined: 1/21/2010
Posts: 6,675
Location: Nairobi
Definitely Dyer and Blair. They do not have any disruptions to their online platform these days plus the ease of funding your account by MPESA makes it quite convenient for us diaspora investors.
Mark 12:29
Deuteronomy 4:16
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tandich
#16 Posted : Monday, June 03, 2019 11:26:01 PM
Rank: Member

Joined: 5/6/2008
Posts: 199
I just got this sms from SBG:

Quote:
Dear Customer, kindly note that from 1st July 2019 you shall not be able to fund your CDS account by directly depositing cash into our bank account. The acceptable modes of payment will be bank transfers (Pesalink, EFT & RTGS), M-Pesa and Cheques. Any queries, call 020-3638900 or email sbgs@stanbic.com.


May be related to the 1,000 note crackdown. But what do I know?
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murchr
#17 Posted : Saturday, June 22, 2019 7:59:39 PM
Rank: Elder

Joined: 2/26/2012
Posts: 15,980
guru267 wrote:
Definitely Dyer and Blair. They do not have any disruptions to their online platform these days plus the ease of funding your account by MPESA makes it quite convenient for us diaspora investors.



The Dyer&Blair tool is good, not upto standard but fair enough. However, if for example you have not traded for 6months and you happen to be abroad you will be locked out and asked to prove your source of funds before trading. Now the back and forth in this verification is a headache everyone wants to protect their information but D&B does not guarantee that. As an example, they want you to send these docs to some email why not facilitate the uploading of the same? Well...

I wonder how if mama mboga deals with them.

Then the server is almost always out. Customer service is often non responsive and when they do they are very generic and not helpful.

Advise from a user.....shop around until Jimnah pulls up his socks.
"There are only two emotions in the market, hope & fear. The problem is you hope when you should fear & fear when you should hope: - Jesse Livermore
.
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  | | Edit by user: Saturday, June 22, 2019 8:06 PM | Reason: Not specified
Balaa
#18 Posted : Saturday, June 22, 2019 9:48:38 PM
Rank: Member

Joined: 7/6/2018
Posts: 175
Location: Kinshasa
murchr wrote:
guru267 wrote:
Definitely Dyer and Blair. They do not have any disruptions to their online platform these days plus the ease of funding your account by MPESA makes it quite convenient for us diaspora investors.



The Dyer&Blair tool is good, not upto standard but fair enough. However, if for example you have not traded for 6months and you happen to be abroad you will be locked out and asked to prove your source of funds before trading. Now the back and forth in this verification is a headache everyone wants to protect their information but D&B does not guarantee that. As an example, they want you to send these docs to some email why not facilitate the uploading of the same? Well...

I wonder how if mama mboga deals with them.

Then the server is almost always out. Customer service is often non responsive and when they do they are very generic and not helpful.

Advise from a user.....shop around until Jimnah pulls up his socks.

Customer service is definitely the difference maker. Used to be with D&B until I ditched them in 2013 for lack of responsiveness and repeatedly being bought for shares that I'd never ordered. Moved on to NIC Securities and was allocated a very responsive so-called wealth manager until she left in 2018. Her successor's service is terrible to say the least, and I wonder whether it's worthwhile shopping around as these brokers also do change employers fairly frequently. Another problem I've experienced when changing brokers is with the migration of my portfolio. For example, when I migrated from D&B to NIC, the latter did not recognise the share acquisition cost and it ended up distorting my subsequent ABP. Very unprofessional as I have to maintain supplmentary records to ensure accurate record keeping. What to do?
If it don't make dollars, it don't make sense
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  | | Edit by user: Saturday, June 22, 2019 9:58 PM | Reason: Not specified
guru267
#19 Posted : Sunday, June 23, 2019 12:32:29 PM
Rank: Elder

Joined: 1/21/2010
Posts: 6,675
Location: Nairobi
Balaa wrote:
murchr wrote:
guru267 wrote:
Definitely Dyer and Blair. They do not have any disruptions to their online platform these days plus the ease of funding your account by MPESA makes it quite convenient for us diaspora investors.



The Dyer&Blair tool is good, not upto standard but fair enough. However, if for example you have not traded for 6months and you happen to be abroad you will be locked out and asked to prove your source of funds before trading. Now the back and forth in this verification is a headache everyone wants to protect their information but D&B does not guarantee that. As an example, they want you to send these docs to some email why not facilitate the uploading of the same? Well...

I wonder how if mama mboga deals with them.

Then the server is almost always out. Customer service is often non responsive and when they do they are very generic and not helpful.

Advise from a user.....shop around until Jimnah pulls up his socks.

Customer service is definitely the difference maker. Used to be with D&B until I ditched them in 2013 for lack of responsiveness and repeatedly being bought for shares that I'd never ordered. Moved on to NIC Securities and was allocated a very responsive so-called wealth manager until she left in 2018. Her successor's service is terrible to say the least, and I wonder whether it's worthwhile shopping around as these brokers also do change employers fairly frequently. Another problem I've experienced when changing brokers is with the migration of my portfolio. For example, when I migrated from D&B to NIC, the latter did not recognise the share acquisition cost and it ended up distorting my subsequent ABP. Very unprofessional as I have to maintain supplmentary records to ensure accurate record keeping. What to do?


You need to maintain your own ABP records. Your money belongs to you and not your broker roho safi smile
Mark 12:29
Deuteronomy 4:16
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obiero
#20 Posted : Sunday, June 23, 2019 12:35:11 PM
Rank: Elder

Joined: 6/23/2009
Posts: 14,213
Location: nairobi
guru267 wrote:
Balaa wrote:
murchr wrote:
guru267 wrote:
Definitely Dyer and Blair. They do not have any disruptions to their online platform these days plus the ease of funding your account by MPESA makes it quite convenient for us diaspora investors.



The Dyer&Blair tool is good, not upto standard but fair enough. However, if for example you have not traded for 6months and you happen to be abroad you will be locked out and asked to prove your source of funds before trading. Now the back and forth in this verification is a headache everyone wants to protect their information but D&B does not guarantee that. As an example, they want you to send these docs to some email why not facilitate the uploading of the same? Well...

I wonder how if mama mboga deals with them.

Then the server is almost always out. Customer service is often non responsive and when they do they are very generic and not helpful.

Advise from a user.....shop around until Jimnah pulls up his socks.

Customer service is definitely the difference maker. Used to be with D&B until I ditched them in 2013 for lack of responsiveness and repeatedly being bought for shares that I'd never ordered. Moved on to NIC Securities and was allocated a very responsive so-called wealth manager until she left in 2018. Her successor's service is terrible to say the least, and I wonder whether it's worthwhile shopping around as these brokers also do change employers fairly frequently. Another problem I've experienced when changing brokers is with the migration of my portfolio. For example, when I migrated from D&B to NIC, the latter did not recognise the share acquisition cost and it ended up distorting my subsequent ABP. Very unprofessional as I have to maintain supplmentary records to ensure accurate record keeping. What to do?


You need to maintain your own ABP records. Your money belongs to you and not your broker roho safi smile

It's like expecting an agent to set the rental price.. How much do you rent the units? Let me ask my agent.. 😁😁

KQ ABP 4.26
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