It (Nakummat global card(KCB)) messed me up seriously last night. I had a time sensitive purchase to make and it refused to go through for one purchase.

I called customer care and they told me to wait until the bank opens so that they can forward the issue. Could they be having a cap on the amount that can be used online? An order for less that KES 2500 went through but an order for an amount higher than 2500/- failed. The card has enough cash.

I kept wondering if I was out of the country and the only option I have to make a payment is their card, would they tell me to wait till the bank opens?

Have used several times online after KCB forced me to load cash on Naku Card because their own (KCB) chip cards aren't ready..

Not sure of the Nakumatt Card. I have been using the I&M prepaid multicurrency card for almost two years now and it has never let me down including skype credit purchases.See link below


https://www.imbank.com/c...ticurrency-prepaid-card/

I wanted to use the Nakumatt card overseas but had problems reloading it using mpesa. Transaction initially seemed to go through but was reversed a couple of days later. I never tried again. Reloading KES at the cashier in Nakumatt works just fine.
Then, when I wanted to load foreign currency, I found out that I had to load in KES and then transfer to the foreign currency I wanted using the online system which offered me very horrible exchange rates.
So I went back to the I&M cards, where I can just buy the foreign currency at any FOREX and directly load it at I&M branch.
The Nakumatt card is now just used for KES and smartpoints. Never failed yet so far.

You use the bank rates given online, giving one no chance of even negotiating. I went to DTB and they demanded KES, telling me the cards can only be loaded with KES. They won't accept foreign currency for the card, so I was told. I didn't try KCB.