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Safaricom encouraging MPesa fraud
majimaji
#11 Posted : Friday, October 12, 2012 11:17:57 AM
Rank: Veteran

Joined: 4/4/2007
Posts: 1,162
This matter is not trivial. anyone can make a mistake and send to the wrong number, Mpesa/Safaricom is not taking this matter seriously and thousands of people loose money this way everyday. I believe Safcom can sort this mess and make it easier for one to recover money sent to a wrong number. Safaricom Mpesa service in not charity and they owe a duty of care to their customers
Layman
#12 Posted : Friday, October 12, 2012 11:27:01 AM
Rank: Member

Joined: 9/21/2006
Posts: 422
Location: Nairobi
McReggae wrote:
You send 45K by mistake??? Goodness gracious!!!!.......you gotta be careful with your money mate, unless you got too much...!!!

@Layman, mtu anareplace number kwani anajua when you will Mpesa that number, what if the 1st thing you do is to call the number, in any case huyu itakuwa mtu unamjua!!!


Wooiiii, I only gave a "for example", msinimalize.
chiaroscuro
#13 Posted : Friday, October 12, 2012 12:01:52 PM
Rank: Veteran

Joined: 2/2/2012
Posts: 1,134
Location: Nairobi
Layman wrote:
chiaroscuro wrote:
premio wrote:
Safaricom is the one driving mpesa fraud, a friend sent 45000ksh to a wrong number and reported to c.service cant beleive that the transaction could not be reversed coz the guy had bought ksh 50 airtime leaving 44950ksh meaning safaricon will only reverse a transaction if full amount sent is still intact and they told him to report to police this is crazy no wonder repeat offenders still draw money using the same number several times. I think any line that draws money sent by mistake should be blocked for good or cash recovered after any amount is loaded thats how they will increase confidence in MPESA security.


That is IMPOSSIBLE!

Don't we simply lift the number from the phonebook?
How can you then say you sent to the wrong number?

That problem was solved a long time ago.

tell your friend to change to a modern SIM card - it will cost only 50 bob.


Really, I could easily delete your wife's number or husband's number (for example) from your phonebook and save my number using their names. If you scroll you will pick the "wife" of "husband's" name and you will M-Pesa me thinking its your wife or husband. Mistakes happen and sending money to the wrong number is just a mistake like any other and can happen to anyone


NO!
NO!
NO!

It's not easy!

You first have to know that I intend to send my wife 45k today... then steal my phone... then figure out which of the 753 contacts is my wife (she's not saved as "WIFE")... then return my phone (remember, I can't MPESA without it)... and now wait for the transfer!!!

This guy is simply careless with his/her money!

I hope by now he has gone to change his SIM card.
XSK
#14 Posted : Friday, October 12, 2012 12:32:11 PM
Rank: Veteran

Joined: 12/8/2009
Posts: 975
Location: Nairobi
dunkang wrote:
u first blame your carelessness before jumping to social fora to curse others. Umelipwa na Airtel money?



makosa imetendeka give the guy a solution to his problem. No need to blast him he is already down. smile
You will know that you have arrived when money and time are not mutually exclusive "events" in you life!
dunkang
#15 Posted : Friday, October 12, 2012 12:40:23 PM
Rank: Elder

Joined: 6/2/2011
Posts: 4,824
Location: -1.2107, 36.8831
XSK wrote:
dunkang wrote:
u first blame your carelessness before jumping to social fora to curse others. Umelipwa na Airtel money?



makosa imetendeka give the guy a solution to his problem. No need to blast him he is already down. smile

if true, this should be reported to the nearest police station since the recipient must/should have an ID for MPESA, though police wont do it for free since its not their work to collect your debts and negligence.
And what is fraudulent in recieving and using money that u have not asked for forcefully or by con game?
Receive with simplicity everything that happens to you.” ― Rashi

nakujua
#16 Posted : Friday, October 12, 2012 1:08:04 PM
Rank: Elder

Joined: 12/17/2009
Posts: 3,583
Location: Kenya
dunkang wrote:
XSK wrote:
dunkang wrote:
u first blame your carelessness before jumping to social fora to curse others. Umelipwa na Airtel money?



makosa imetendeka give the guy a solution to his problem. No need to blast him he is already down. smile

if true, this should be reported to the nearest police station since the recipient must/should have an ID for MPESA, though police wont do it for free since its not their work to collect your debts and negligence.
And what is fraudulent in recieving and using money that u have not asked for forcefully or by con game?

this has struck some nerve, ama you are the one who received, or are a past recipient of such a mistake.
This is just a mistake, not a police case - I have receive cash via mpesa once by mistake, not a big figure - but I refunded after confirming it was not a con game.
sitaki.kujulikana
#17 Posted : Friday, October 12, 2012 1:11:05 PM
Rank: Veteran

Joined: 8/25/2012
Posts: 1,826
dunkang wrote:
u first blame your carelessness before jumping to social fora to curse others. Umelipwa na Airtel money?


where does airtel come in ? smile
McReggae
#18 Posted : Friday, October 12, 2012 1:19:32 PM
Rank: Elder

Joined: 6/17/2008
Posts: 23,365
Location: Nairobi
Kama hii ni 'normal mistake' then I don't know the meaning of the same....45K....T
to a wrong number!!!!.....endleeni kupoteza pesa!!!
..."Wewe ni mtu mdogo sana....na mwenye amekuandika pia ni mtu mdogo sana!".
dunkang
#19 Posted : Friday, October 12, 2012 1:47:23 PM
Rank: Elder

Joined: 6/2/2011
Posts: 4,824
Location: -1.2107, 36.8831
Hey. Does not the title sound alarmist to you. 'SAFARICOM ENCOURAGING FRAUD ...'. How? Not unless you work with rival money transfer services, there is no way safaricom can be purported to be promoting fraud there. FYI, if i could recieve that 45K, u will have to SWEAT to get it back, ndio iwe funzo kwako, and also i can be sure u r not a CON trying to extract people identity!
Receive with simplicity everything that happens to you.” ― Rashi

mawinder
#20 Posted : Friday, October 12, 2012 2:08:27 PM
Rank: Elder

Joined: 4/30/2008
Posts: 6,029
it is true safaricom is encouraging mpesa fraud.i applied for a job with a leading company and was interviewed.days later i received a call from someone claiming to be the chairman of the company.he told me he was a bit down financially but would push for my appointment if i facilitated him with 100k.in my wisdom i used my watchman's line to send him 500 bob and indeed i received a confirmation message with the chairman's name.was excited and send 100k and i received a confirmation message with the chairman's name.a week later i bump into the real chairman in united kenya club and after introduction i realize he does not even know me and was not the one i send cash to.i call the fake chairman immediately with my phone on handsfree and he picks the call and says how he i am going to get the job and should send him 50k to buy other directors lunch.to cut the long story short the guy registered an mpesa line in the chairman's name and swindled several people.it should be a requirement for strict kyc before opening a mpesa account i.e passport photo,id copy,utility bill etc.
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