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AIRTEL NETWORK PROBLEMS
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bkismat
#16 Posted : Friday, May 24, 2013 3:08:37 PM
Rank: Elder

Joined: 10/23/2009
Posts: 2,375
jerry wrote:
dunkang wrote:
SAFCOM Customer care is the WORST on planet earth. Even the chargeable number does not go through. i think i will crossover to Orange.

Post pay customerCare on 200 very OK.

Or communicate to them through fb inbox. Works for me all the time.
It is better to keep your mouth closed and let people think you are a fool than to open it and remove all doubt...
-Mark Twain
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McReggae
#17 Posted : Monday, May 27, 2013 11:30:25 AM
Rank: Elder

Joined: 6/17/2008
Posts: 23,365
Location: Nairobi
bkismat wrote:
jerry wrote:
dunkang wrote:
SAFCOM Customer care is the WORST on planet earth. Even the chargeable number does not go through. i think i will crossover to Orange.

Post pay customerCare on 200 very OK.

Or communicate to them through fb inbox. Works for me all the time.


Twitter is even faster as the big man is always watching!!!
..."Wewe ni mtu mdogo sana....na mwenye amekuandika pia ni mtu mdogo sana!".
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Gordon Gekko
#18 Posted : Thursday, June 06, 2013 7:24:23 AM
Rank: Elder

Joined: 5/27/2008
Posts: 3,760
Tosha bundles is a scam. I subscribed to Tosha 20, which entitles one to 20 SMS a day. I noticed that it was capped at 13 SMS - started charging after the 14th SMS, while the balance (*767*5#) still showed I had a balance of 7 SMS left. I immediately opted out. Will not lodge a complaint as I have another unresolved complaint with them of 2.7GB of data disappearing into thin air last October.

In case you are wondering why I'm still with them, I have a good chunk of airtime on it (courtesy of my employer) and will hama once it is exhausted.
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  | | Edit by user: Thursday, June 06, 2013 7:25 AM | Reason: Not specified
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