Agency banking transactions increased by 35 percent in the period under review to reach 51.3 million transactions valued at Sh341.5 billion while transactions on its mobile banking platform Equitel increased by 1000 percent to hit 151 million transactions valued at Sh114.9 billion.

Volume of total loans disbursed on mobile phones reached 8.5 billion on account of 1.9 million loans with the total number of mobile loans accounting for 78 percent of all the loans disbursed during the year.

“However, not everybody will move to virtual banking so the branches will still be necessary to serve slow adopters for as long as they want. The two banks will exist side by side.

Diamond Trust Bank (DTB) has opened its first fully digital branch where clients will conduct all activities electronically when transferring, withdrawing and banking money.

The digitised ATM machines, the first in the country, will take over human services usually rendered by tellers where they will receive money, count and enter the details before issuing a customer with a receipt confirming the transaction.

The staff stationed at the lender's Garden City mall will mainly focus on recruiting new clients mainly targeting the Ruaraka industrial community, residents of new Muthaiga as well as customers and shop operators within then mall.

Who remembers airlines used to have flight engineers. I think the bank teller job will follow similar trend