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Safaricom-credit yes, call no
WakaWaka
#1 Posted : Saturday, September 04, 2010 8:39:28 AM
Rank: New-farer

Joined: 7/25/2010
Posts: 42
Location: Kenya
I had sh32 on safaricom but couldn't call, sms or surf. Voice kept saying i was below the balance, till i reloaded.kitu gani hii
webish
#2 Posted : Saturday, September 04, 2010 2:44:23 PM
Rank: Member

Joined: 10/19/2009
Posts: 671
Location: Nairobi
Looks like they froze all credit. Don't knw why but, it's really bad. Everyone is complaining.

Life is joy, death is peace, but the transition is very difficult.
KulaRaha
#3 Posted : Saturday, September 04, 2010 5:54:37 PM
Rank: Elder

Joined: 7/26/2007
Posts: 6,514
I tried to buy a 3g bundle to test what those Wazuans keep saying about speed and quality.

I got a message saying I should go to a Safcon shop and buy an internet enabled phone...for as little as 1999/= as mine is not enabled.

I use an Iphone 3GS.

Hilarious!
Business opportunities are like buses,there's always another one coming
chris79
#4 Posted : Sunday, September 05, 2010 6:33:07 PM
Rank: Member

Joined: 7/31/2007
Posts: 341
@kularaha, the reason u got that msg is coz ur number and phone IMEI hasn't been loaded onto the system used to send the settings. For such a case u have to find a way of getting thru to customer care, if u can. Even then i'm not sure iphone supports OTA settings...
KulaRaha
#5 Posted : Monday, September 06, 2010 8:44:28 AM
Rank: Elder

Joined: 7/26/2007
Posts: 6,514
Chris, its ok, I dont need Safcon....there are so many choices....they can keep their OTA.
Business opportunities are like buses,there's always another one coming
msotoville
#6 Posted : Monday, September 06, 2010 11:38:55 AM
Rank: Member

Joined: 4/14/2010
Posts: 183
Location: Nairobi
Methinks this 4G network is too complicated for Kenyans to figure out...what, with their "peculiar calling habits." (tee hee)

I'll stick to Zain - it maybe a low tech Indian outfit but at least IT FRIGGIN' WORKS! smile
So nice that its nasty, so bangin' its busting,
So slick that its sick, so dope its disgusting!
leona
#7 Posted : Monday, September 06, 2010 3:29:34 PM
Rank: Elder

Joined: 8/1/2008
Posts: 1,432
Location: Marsabit
@Wakawaka
athe same issue on Saturday...
It was sooo annoying that one had to reload to use the safcom line. Did they make a public apology btw?
Nevermind what haters say, ignore them til they fade away - Just live your life
KulaRaha
#8 Posted : Tuesday, September 07, 2010 9:09:13 AM
Rank: Elder

Joined: 7/26/2007
Posts: 6,514
leona wrote:
@Wakawaka
athe same issue on Saturday...
It was sooo annoying that one had to reload to use the safcom line. Did they make a public apology btw?


Apologise for what?

Your usage habits are forcing them to such measures....you used to top-up regularily, now with he price-war on you dont need to, and thus you're affecting their cash holdings drastically.
Business opportunities are like buses,there's always another one coming
Olu
#9 Posted : Tuesday, September 07, 2010 10:54:47 AM
Rank: Member

Joined: 4/24/2009
Posts: 72
Njung'e
#10 Posted : Tuesday, September 07, 2010 11:10:37 AM
Rank: Elder

Joined: 2/7/2007
Posts: 11,935
Location: Nairobi
@Olu,
Huh!.....How many of their customers go to their website??....fire fighting i say.

@Chairman,
You were once a dyed in the wool Safcom customer.Did the hurt your pocket?
Nothing great was ever achieved without enthusiasm.
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