Zain is total garbage!!!!

I have used their internet for 1 year now,and it is now slower than dial-up! I just cancelled the contract and will NEVER GO BACK.

Further,I have my email configured on my Nokia and can never send mail!!! Ever!!!!! So I called customer service and they told me the outgoing mail server should be out.swiftmobile.co.ke and not the usual mail.mydomain.com.

Even then,it doesnt work!!!!

I have given up sending mail using Zain...you're better off using smoke signals!


Business opportunities are like buses,there's always another one coming

Zain is really disappointing and especially today where the modem could not connect for more than an hour when the competion is slowly offering broadband.

If i had my way i would really (dis)organise the marketing department there,i'am appaled by their customer service as well. My Samsung Phone which is 3g enabled has never worked! Unfortunately,i have beef with Safcon as well and their huge numbers - take the nightmare of the Mpesa last w'kend and you will realise what crap we have to put up with and i have a feelings all this guys do not care about their customers.

Is there any remote hope that Zain will do a broadband any time this year? very unlikely.....

I will possibly try butterfly at this rate............ any reviews on them?

Easy. Send an email to customercare.ke@zain.com giving them your details and telling them to end the contract.

Further,go to a Zain shop and ask them to re-check.

You'll need to pester them,they are quite inefficient!

Then go buy a pre-paid Safcom sim,as you can carry forward data bundles on pre-paid but not on postpaid.

Use for the next 2 months until a brave ISP comes out and starts the inevitable price and speed war.

Enjoy!!!




Business opportunities are like buses,there's always another one coming

Braza,take your Zain sim and flush it down the toilet.

Then buy either Safcon or Orange and connect freely.

You have just been assisted.


Business opportunities are like buses,there's always another one coming

wajameni kwanini hawa hawajafunga duka warudi dubai??????. Kumbe i wasnt alone! Zain sucks big time.

went to replace my line zain shop hapo jamia.. the ladies were chewing God knows what and after explainin ma issue with da line,was told server iko chini.. wee enda Koinange. Kufika and their silly questioning took away tha biscuit. Wapi ID,unafanya wapi? unapigianga nani simu sana? uliload how much mwisho??,lini,??? kwanini?????? That was sato. Come wednesday line still invalid. eti waiting for authorisation....Huh! How do these guys expect to make any money???. Sufferingcon inspite of their issues sorted me out in a flash and within 10 min i had a functioning line plus a kaspecial offer ya Nokia!

For i am the master and the captain of my fate !