State of the mobile operators:
01: Safaricom
- TEAMS down due to cut in Mombasa, net intermittent, switching to some backup link in 24 hours.
- CEO, Corporate Communications, Customer Care reporting service degradation
02: Airtel 3G
Facebook page shows:
- internet is down or so slow
- issues with airtime being used up instead of bundles
- shockingly, subscribers were mass subscribed to Ziki tunes (5/= per tune, per month) and have to unsubscribe otherwise credit gone
- customer care overwhelmed and not responding to messages over the weekend
And reports that 3 different undersea cables are down and SEACOM is having hiccups. Tough going!