MaichBlack wrote:Equity Bank MUST BE THE WORST when it comes to stock brokerage!!! Extremely old school - manual everything - you must go to the banking hall, orders are for 3 days fixed, you can't react (for example to cancel an order) unless you go fill forms bla bla bla by which time it is too late, and the worst part, the staff are TOTALLY CLUELESS!!! It is like they pick a random member of staff and trll them to man the shares desk. The kind of wrong baseless nonsense they feed you with makes you wanna slap them!!! They don't even know the basic sh!t and will argue with you on stuff you know.
Avoid Equity for stock brokerage if you want to keep your sanity!!! And I say this even though I am a shareholder at Equity and buying more.
I have a joint CDS account at Equity which I can't move for various reasons but if I could, I would. Bure kabisa!!!
Don't ever use Equity Bank as your stock broker!!! I am an Equity Bank shareholder but I can tell you their stock brokerage (experience, timeliness, process, information etc.) is total rubbish!!! Worst of the worst!!!
I was at the Bank - in this day and age - to make orders for a joint account I can't move for some reasons and these guys can make you go mad!!
I make an order and at the highest bid price (price will definitely be higher tomorrow), they tell me they have made the order, I keep checking online from a different account but they haven't made the order [volume at that price (low constant volume) unchanged]. I tell them that, they make calls and I am told to wait for 10 minutes. I have other things to do in the bank and I am delayed for like an hour. I keep checking, nothing! By the time I am done with the other business there are now higher bids and very high volumes. I walk back to the shares counter to confirm if my orders had gone through or I have to act. More calls. They tell me the people on the other side say they finally placed the order. I tell them I want to know if the order had gone through. More calls. Apparently no person in the whole hierarchy can tell if my order had gone through. I have to wait for 3 days and if the money is back in the (bank) account, I know the order didn't go through!!!
I haven't been this mad in a while!!! Mediocrity of the highest order!!!Never count on making a good sale. Have the purchase price be so attractive that even a mediocre sale gives good returns.