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I need a new broker
Rank: Member Joined: 4/2/2009 Posts: 17 Location: Nairobi
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D&B....they've simply missed out on customer satisfaction! Am a member there but am moving my shares to CFC. D&B deactivated their online trading 1 year ago,(its the biggest mistake they did!) i have been asking when it will be active & the answer is the same old irritating song of soon! @ 2012, i beg to differ with you on the execution of trades....you will have to wait for the settlement of the CDSC for your order to go through next week probably on Tuesday...or are you trading using the prompt board? that one i would agree with you. @mBiaLoss...change your broker to CFC they have the best trading platform in kenya with the help of mystocks.co.ke. They are fast in execution of trades, their online trading platform is awesome, you are able to analyse the market with some few trading tools they provide, what else do you need? Compare this platform with any other...tell me if you will get anything close to this platform. Here is their link: http://www.mystocks.co.ke/
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Rank: New-farer Joined: 6/23/2010 Posts: 52 Location: Majuu
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2012 wrote:They are not accepting orders through email so I suggest you be going to their offices between now and when their online trading is sorted. @2012 I have been buying and selling with them as you outlined in your last post. My complain is not that they have traded outside the price ranges I give them. My problem right now is that they have not responded to any of my emails for 3 weeks now! and so am not sure what is going on. As I said I have picked the phone almost daily to call them, every time I mention what am calling about, the receptionist just hangs up. That sucks really big time!!!! You mentioned that they are not accepting orders by email. The question is when did they stop? When will they start? Why could not give us notice of that in advance so that we can plan on alternatives? That is if they are competent and really care about their customers? As an investor I behave like a tick, patiently waiting on grass and larch onto the first cow that shows up. As an investor I dont behave like a tick...I jump off the the cow as soon as am fully engorged before it dies...
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Rank: Elder Joined: 12/9/2009 Posts: 6,592 Location: Nairobi
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mBiaLoss wrote:every time I mention what am calling about, the receptionist just hangs up. That sucks really big time!!!! I agree, that sucks!! mBiaLoss wrote:The question is when did they stop? When will they start? Why could not give us notice of that in advance so that we can plan on alternatives? That is if they are competent and really care about their customers? I got a notice through email. It's clear now that it was selective. The biggest issue I have with Dyer is payment (cheques). I don't know if it's just me but the cheques are never ready when they said they'll be, mara someone hasn't signed mara the cheque is with.... etc. excuses kibao. But I hear you @mBiaLoss and sympathies with your situation.
BBI will solve it :)
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Rank: Elder Joined: 12/9/2009 Posts: 6,592 Location: Nairobi
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livo wrote:D&B....they've simply missed out on customer satisfaction! Am a member there but am moving my shares to CFC. I don't think you can just move your shares from one broker to the other but you can trade with other brokers using your CDS. But that aside, can you trade online with them and do they have many branches?
BBI will solve it :)
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Rank: Veteran Joined: 7/24/2008 Posts: 781
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Delay in payment of cheques mean but one sign...they are facing financial difficulties...hope they wont follow the Nyaga,Thuo,discount way. The utimate goal of investing is to buy low sell high;if we re-write this core equation in psychology terms it becomes buy fear sell greed.
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Rank: Elder Joined: 12/9/2009 Posts: 6,592 Location: Nairobi
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sheep wrote:Delay in payment of cheques mean but one sign...they are facing financial difficulties...hope they wont follow the Nyaga,Thuo,discount way. I don't think they're experiencing cashflow issues. Their problem is communication and a don't care attitude they forget that poor communication always leads to anxiety and negative speculation.
BBI will solve it :)
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Rank: Veteran Joined: 1/7/2010 Posts: 1,279 Location: nbi
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Try AA. Been hearing rumours of another broker with liquidity issues for a couple of months. Thought it was Suntra/AIB, but it could also be D&B... The Governor of Nyeri - 2017
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Rank: Elder Joined: 9/25/2009 Posts: 4,534 Location: Windhoek/Nairobbery
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2012 wrote:sheep wrote:Delay in payment of cheques mean but one sign...they are facing financial difficulties...hope they wont follow the Nyaga,Thuo,discount way. I don't think they're experiencing cashflow issues. Their problem is communication and a don't care attitude they forget that poor communication always leads to anxiety and negative speculation. @ 2012 if you knew how many visits i had to make to D&B to get my ka 50k cheque you wouldnt be saying that...in fact today i have filled that share transfer form...CFC hear i come..
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Rank: Veteran Joined: 5/8/2007 Posts: 885
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suntra are fine, but rumour is iko another broker experiencing cash-flow problems, and the main share-holder is desperately trying to get an investor on board before release of broker financials
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Rank: New-farer Joined: 6/8/2010 Posts: 9 Location: Nairobi
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@Pondi.......care to share who we are referring to because i do also have word about the same....
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Rank: Member Joined: 12/18/2009 Posts: 316 Location: nairobi
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why dont you try Apexafrica , i have been trading with them for long and i like their service, i guess since they dont have many clients , they can afford to offer better service. God loves a Trier!
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Rank: User Joined: 5/9/2010 Posts: 1,418 Location: Nai
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Who is this stock broker we ar talkin about ?? Alert us so that we dnt loose our money. .... You all know how the compensation is small... Your future depends on your dreams so go to sleep !
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Rank: Member Joined: 1/17/2010 Posts: 142 Location: Twiha
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The Merchant wrote:Nobody should ever use D&B . Rather not trade/invest. They are an embarassment to the investment banking business. Really. Dude you are so right, pathetic service, u have to physically go to their office to make a transaction.D&B u better style up
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Rank: Member Joined: 1/17/2010 Posts: 142 Location: Twiha
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[quote=annsal]
why dont you try Apexafrica , i have been trading with them for long and i like their service, i guess since they dont have many clients , they can afford to offer better service. [/quote
i second that.excellent and quick service and they execute orders thro email.
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Rank: Elder Joined: 9/29/2006 Posts: 2,570
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I also don't think D&B has any cash flow issues. Rather JM, could be intoxicated with cash and especially after exit of Hassan who could have moderated activities in the office. The staff have on one lead them and lack motivatetion. Just my assessment but I'm also leaving to GengHis. Somebody is waiting 6 months do online! The opposite of courage is not cowardice, it's conformity.
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Rank: Member Joined: 7/13/2010 Posts: 160 Location: rift Valley-Naks
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mzeiya411 wrote:The Merchant wrote:Nobody should ever use D&B . Rather not trade/invest. They are an embarassment to the investment banking business. Really. Dude you are so right, pathetic service, u have to physically go to their office to make a transaction.D&B u better style up Have heard a lot abt D&B inefficies and liquidity issues facing Suntra.That aside,if you're you trade alot and especially online and through e-mails, Cfc would serve you best.They have the best trading platform i.e.trades are executed on real time basis.Visit their offices@ stanbic house. ''i can calculate the motion of heavenly bodies,but not the madness of people''-Isaac Newton
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Rank: Member Joined: 1/25/2009 Posts: 184 Location: For now El-Fashier - Darfur
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My friend count on me, CFC Stanbic Financial Services (CSFS) is all that U need. I was out of the country for a year and I did all the transactions at the comfort of my laptop. Their online platform is the best. You can even request for an EFT for any amount above 200K to your account as long as they have your A/C No in their system. Beta still if you have your an A/C with the bank you can do online transfer. What else are you looking for! A lady by the name Susan will always reply your email within 15 minutes.. .. At times I wonder! Men its time to move!! "A bad decision made now is beta that a good one made later!!"
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Rank: Member Joined: 7/13/2010 Posts: 160 Location: rift Valley-Naks
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2012 wrote:livo wrote:D&B....they've simply missed out on customer satisfaction! Am a member there but am moving my shares to CFC. I don't think you can just move your shares from one broker to the other but you can trade with other brokers using your CDS. But that aside, can you trade online with them and do they have many branches? @2012 you can always move your shares from one broker to another so long as you have no debts.however,you should make an effort to know more about the broker you intend to move to as there some whose licenses have not been renewed. ''i can calculate the motion of heavenly bodies,but not the madness of people''-Isaac Newton
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Rank: Member Joined: 6/25/2010 Posts: 415
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livo wrote, Quote:D&B....they've simply missed out on customer satisfaction! Am a member there but am moving my shares to CFC. I honestly don't know why anyone bothers with D & B.If you are not a big customer, forget about it.Service bure kabisa.... Genghis Capital is in my opinion one of the best...fast and excellent email response..talking from experience and the guys are as straight as an arrow.. It's not hard to make decisions when you know what your values are.
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Rank: New-farer Joined: 12/1/2009 Posts: 75 Location: nairobi
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Be very careful, still gnashin and crying over Ngenye. It is a bad experience.
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Wazua
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I need a new broker
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