@Simonkabz

In every organization there is some small box called 'suggestion box'. capture ya complaint of omission and/or commission on the part of the ladies and put into the BOX. That way JM will,I pary,may be learn about the same.




God is never PUZZLED!!!!!!!

It is very true EB employees are very arrogant.I walked to Knut House Branch to be open an account on 20-12-2008 at 9 am to a warm welcome by a gentleman at the accounts opening desk.He was so helpful and i really appreciated his good customer service and after all the procedures,i was given a laminated card with my account no.0350193307......
I was promised that the ATM CARD will be ready in three weeks ans i adhered with to that.I deposited 100k after one week and i went back on 12th Jan 2009 only to get the rude shock of my life.I went straight on to the lady in one of the cubicle who issues the ATM cards and she was ready RUDE.Im the middle our conversation,an internal call(Must have been another staff calling) n without any courtesy she went on laughing n discussing very petty issues for almost 5 minutes.That was time wasted n i wish JM knew how he pays his staff only to waste time taking sh****.
I was told you did not appl the ATM CARD N WEN WE CHECKED ON THE MANDATE,I HAD TICKED that i wanted anATM CARD.i WITHDREW MY CASH AND LEFT.Its because of our ledger fee n withdrawal charges that EBemployees are able to buy underwears and panties just to mention afew.

The last of the single breed

It appears from the experienced shared these young gals are the ones messing up for they have let the 'beauty' nonsense get into their heads. I think pretty gals should concentrate on where their talent lies i.e. chatting/telemarketing with display. Banks should concentrate on customer service and be ready to drop these idiots like yesterday....ama ni kazi wamesukumiwa?

The fool folds his arms and consumes his own flesh. Better is one handful with tranquility than two with toil and a chase after wind!

Guys,anyone been to the new Donholm branch. There is a fellow at the account opening desk who is so rude and dismissive,you feel like walking right out and not opening the account!!! The attitude is that you need EB,not the other way round. Unless JM acts on the attitude thing,and if other banks continue to target the mama mbogas as well,EBs selling point will start to loose some shine.

God is good

The nanyuki guys are so humble,polite n helpful,I always feel at home. Thika n msa also not bad,staff doing what they r hired 2do.

Truest proverb: Mwenda pole hajikwai

Puff thank God youve come up with this arrogance issue,am in the diosphora was treated very badly with one of the ladies in the diosphora desk.I thought it was because i come from the lake side kumbe it's the order of the day.Talk of being rude and arrogant ooh it's there.They can go away with it because the owe their position to some relatives or whatever but not because of competence far from it.


TOMORROW WILL BE BETTER

i bank with eb lakini kuwatetea ni ngumu kweli... labda for branch distribution otherwise iko shida. Just try depositing two cheques with almost similar names each to its respective acccount,utashangaa. bure kabisa.

somehow i still bank with them.


penye wazee hapaharibiki neno

Kerugoya Branch is a pleasure to work with. The only problem is high population. We operate a corporate account,I operate a personal Account which also houses my pay cheque and share purchase/saleing. No complaint,so far.

Live hard,die hard.

@ Mwafrikah
That was an extremely chauvinistic and sexist remark,not all pretty gals are airheads,you should be ashamed of yourself.

Need a Landscape architect? Contact me.

Equity Bank Community corporate Nairobi branch staff have excellent service. They are in a class of their own even when compared to SCB and BBK.