I filed my returns last week and it was really easy and straight forward. I used the online portal instead of using the TSW software, but either may suffice.

The key steps are:

1. You have to be registered online (www.kra.go.ke/portal)
2. Simply login, navigate to file returns option
3. Fill in your employer PIN, your full names, indicate if you will file on behalf of spouse (YES/NO)
4. Navigate to section G (if you have no other income apart from salary) and put your total basic salary (on P9 form)
5. The next section will require you to put the total PAYE deductions for the year
6. If you have a mortgage, investment plan or insurance you will enter the totals deducted for the year(BTW this qualifies you for a refund...LOL)
7. Click on the calculate button at the bottom and the system will either show a negative (you owe KRA) or a positive balance.
8. Finally, check the "I Agree" statement and submit your return.

@ Chaka, the P9 form is normally issued by your payroll department. You will only use the figures on the P9 form and not uploading the entire document.

You can view the status of your submission anytime when you log-in and use the link called "Inquire Declaration". It should read accepted.

As for the bank details, you can indicate the desired bank when registering as a taxpayer.

Rentakl income goes to PART C; Side taxi business goes to PART A {business income} and line 51 (PART J)

PART G is actually the place where you fill your employment income.

I am quite care about what the newspapers report. Check the KRA website and you will not find any public notice to the effect that 2010 returns have been done away with. The only notice is the one whose link I have given and it is very carefully drafted so that it doesn't say in BLACK and WHITE that employees are not expected to fill returns for 2010 income.

For that reason, I advise you not just fill the form and drop it at KRA. They have a drop box at the ground floor of the main tower of Times Tower.

BTW: It is was never the responsibility of the employer to fill & file or even to collect the tax forms for employees. Employers who did this were just doing a favour to their employees.