On @Horton's observation on branches
Duplicate branches [after taking over Habib] may be closed once the leases run out e.g. KAM Place in favor of Westgate.
I like (mini)branches that serve captive customers e.g. Aga Khan Hospital [100s of employees/doctors/nurses + 1000s of patients/visitors + residents of the area]
I am no fan of lines/queues [though with technology there are other avenues] and IMHO some sensitive transactions still need to be done at branches. This will change.
Questions:
From what you have described, the branches are easily accessible for customers. Do they need to be?
Are these branches profitable?
Do their customers demand/require easy accessibility including longer hours?
Do these branches serve different types of customers?
[The Gen Mathenge branch seems "corporate oriented" to me.]
Equity bank has a "wananchi" branch on Woodvale Grove and a "corporate/wadosi" branch near Uchumi in Westlands.
NIC is also opening up branches though they are more restrained than DTB.
KCB has 2 branches within Sarit Center.
I&M closed an ex-Giro branch on Banda St as well as Woodvale Grove, Mombasa CBD and Kisumu.
JM mentioned in a briefing that Equity will downsize some branches since more transactions are taking place using phones and agents.
Ovyo ovyo? Or strategic?
Greedy when others are fearful. Very fearful when others are greedy - to paraphrase Warren Buffett