Abgupta,

I signed up with access@home 17 months ago and have enjoyed their services. Of course like any other service provider there are downtimes but they are usually resolved quickly. I also saw the new bandwidths they advertised and when i called to inquire they told me they are running tests and would start upgrading their clients towards end of April, early May. Access have the most reliable home internet in the market. Last year i tried KDN and zuku and was monumentally dissappointed. I now want to get another connection for my consulting outfit in kilimani. Access are dependable abgupta.

Wow, this is interesting. I live in a gated community, and we have one Zuku user, one tangerine user and 3 access users.

The access guys are always unhappy, lines are down, speeds are lousy and apparently customer service there is run by zombies.

The Zuku guy is new connection, so not much feedback yet.

Im the Tangerine guy, line is always up, and even if there is a small isue, they resolve immediately. Quite friendly and helpful.

Pricewise, the access guys are getting fleeced, Im paying premium, and the Zuku guy is getting it almost for free.

From this, I can conclude Access is the most widespread, but essentially the worst product (kinda like Safcom, everyones on it, but everyone hates it!).