jaggernaut wrote:Whenever i shop at nakumatt they say they don't have coins for change. Assuming each of their 1m customers each day leaves 2-4bob coz of lack of coins, that's 2-4m each day 'stolen' from their customers. And that's about 730m-1.6B that they illegally take from us each year.
I hate this!!! Nowadays they have even taken it to the next level in some branches. They don't even talk or try to explain. If the change is 269/= the fellow gives you 265/= and acts as if it's all good. Next customer!!!
I am sure most of this money ends up with cashier! He must be updating some figure in his head. "Now I am at 654/=. 346/= to go! Na total ya hii kubaff inakuja a round figure! Hii kubaff inafikiria watoto wangu watakula nini???". Of course he pockets the amount at the end of the shift!
Never count on making a good sale. Have the purchase price be so attractive that even a mediocre sale gives good returns.