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KRA Online returns
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mukiha
#1 Posted : Tuesday, October 06, 2009 8:22:00 AM
Rank: Elder


Joined: 6/27/2008
Posts: 4,114
Is anyone here doing their tax returns online?

Facing any problems?

I am have difficulties logging in...the system forgets my password every time I log out and I have to ask for a new one all the time.


Behind the gardens...Behind the wall...Under the tree (Including: Red...Dark Blue...Yellow)
Nothing is real unless it can be named; nothing has value unless it can be sold; money is worthless unless you spend it.
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Noble
#2 Posted : Tuesday, October 06, 2009 8:42:00 AM
Rank: Member


Joined: 8/19/2009
Posts: 173
Location: NAIROBI
I think the system has a problem.I request for a new password every month.

Another problem is that the system assumes that every person qualifies for personal relief. Its a problem if you have staff seconded from another employer if they are earning two salaries.
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mukiha
#3 Posted : Tuesday, October 06, 2009 8:53:00 AM
Rank: Elder


Joined: 6/27/2008
Posts: 4,114
@Noble;

Here! Here!

I thought I was the only one having to get a new password every month. Good to hear that some one else is in my boat....I'm on my fifth password!!!

What about VAT returns? Don't you wish you could enter input VAT details and save them on a daily basis and then retrieve them at the end of the month?

Behind the gardens...Behind the wall...Under the tree (Including: Red...Dark Blue...Yellow)
Nothing is real unless it can be named; nothing has value unless it can be sold; money is worthless unless you spend it.
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Ja-Kom
#4 Posted : Tuesday, October 06, 2009 9:06:00 AM
Rank: Member


Joined: 4/28/2009
Posts: 290
And i thought ni mimi sijui kutumia mtandao!! I have had to ask for 6 passwords!!....Then,uploading the csv files to support the inputs et all is proving to be vision 2030.Try calling KRA,U twisted to so many depts bila any help.

For just as through the disobedience of the one man the many were made sinners,so also through the obedience of the one man the many will be made righteous.
Romans 5:19
For just as through the disobedience of the one man the many were made sinners, so also through the obedience of the one man the many will be made righteous. Romans 5:19
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mukiha
#5 Posted : Tuesday, October 06, 2009 9:10:00 AM
Rank: Elder


Joined: 6/27/2008
Posts: 4,114
...to make matters worse,once you have started using the online system,you are no longer allowed to go back to the manual returns...ugh!!!

Behind the gardens...Behind the wall...Under the tree (Including: Red...Dark Blue...Yellow)
Nothing is real unless it can be named; nothing has value unless it can be sold; money is worthless unless you spend it.
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mukiha
#6 Posted : Tuesday, October 06, 2009 9:16:00 AM
Rank: Elder


Joined: 6/27/2008
Posts: 4,114
....when you finish the VAT return,it produces a bank payment slip which you are supposed to print and use for banking the tax.....when you get to the bank,they want you to have two copies of the slip!!!! the system does not advice you to print THREEone for you and two for the bank....

Behind the gardens...Behind the wall...Under the tree (Including: Red...Dark Blue...Yellow)
Nothing is real unless it can be named; nothing has value unless it can be sold; money is worthless unless you spend it.
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mukiha
#7 Posted : Tuesday, October 06, 2009 9:27:00 AM
Rank: Elder


Joined: 6/27/2008
Posts: 4,114
HEEEEEEEELP!!!!!!!!!!!!

Silly me; I clicked on 'View Return' before going to 'Confirm E-Slip'

Now I cannot go back and print the damn e-slip!!!

How shall I make my payment?????

Ugh!!!

Have to go to KRA right now


Will tell you what I find........

Behind the gardens...Behind the wall...Under the tree (Including: Red...Dark Blue...Yellow)
Nothing is real unless it can be named; nothing has value unless it can be sold; money is worthless unless you spend it.
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The General
#8 Posted : Tuesday, October 06, 2009 9:34:00 AM
Rank: Member


Joined: 6/3/2006
Posts: 553
@ Mukiha,

Don't bother; they are probably out for lunch till 3pm.

Try calling their customer support,maybe you might get some help. (if the noise of cutlery in the back ground doesnt drown the operators voice.)

The thicker the thigh the sweeter the pie.
The thicker the thigh the sweeter the pie.
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mukiha
#9 Posted : Tuesday, October 06, 2009 9:51:00 AM
Rank: Elder


Joined: 6/27/2008
Posts: 4,114
@The General;

You are a God send!!!!

I was about to leave when I saw your post...so I decided to give them some time to have their all important lunch....

Meanwhile I did some idle navigation of the site...and saw a tab labelled....

'INTERNAL SERVICES'

Clicked on it and found link labelled......

'GENERATE E-SLIP'

Clicked on it and ....voila...I find out that I can print e-slips for any past month......

What an unfriendly way to design a web site?

Anyway; now I' off to the bank to make the payment....

Phew...that was close....

Behind the gardens...Behind the wall...Under the tree (Including: Red...Dark Blue...Yellow)
Nothing is real unless it can be named; nothing has value unless it can be sold; money is worthless unless you spend it.
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The General
#10 Posted : Tuesday, October 06, 2009 10:31:00 AM
Rank: Member


Joined: 6/3/2006
Posts: 553
@ Mukiha,

One would have a reason to get pissed off if it wasn't clowns that maintain that site.

The thicker the thigh the sweeter the pie.
The thicker the thigh the sweeter the pie.
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modestone
#11 Posted : Tuesday, October 06, 2009 11:51:00 AM
Rank: Member


Joined: 5/13/2009
Posts: 13
I am even having trouble applying for a PIN number for a newly registered company. After filling in the Cert. of Incorp. No. & start of business date (I assumed this to be the Incorp. date - hiw do I start business without a Pin No. ?),and validating,nothing happens. Any suggestions?

The wise one invests in this world for the time he expects to live here,and invests in the afterlife for the time he knows he will stay there.
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Kamaa
#12 Posted : Tuesday, October 06, 2009 12:05:00 PM
Rank: Veteran


Joined: 10/6/2007
Posts: 1,177
Location: Nairobi - Kenya
@ modestone

their network could be down,give it time...

or call 4999999.....

When you run so fast to get somewhere,you miss the fun of getting there... Life is not a race,so take it slowly....
When you hear what I say, you will not understand. When you see what I do, you will not comprehend
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kenyanbeef
#13 Posted : Tuesday, October 06, 2009 2:19:00 PM
Rank: Member


Joined: 7/24/2009
Posts: 273
I CAN TELL U A SURE WAY TO GET KRA TO PUT THEIR ACT TOGETHER.

SAY IT IN THE DAILIES PREFERRABLY DAILY NATION AND BE SPECIFIC. ITS THE EASIEST WAY TO REACH THE REFORM-MINDED MAN AT THE TOP. AND ACTION SURELY FOLLOWS!

I DID THAT WITH THE PIN THING AND THEY FIXED IT. UNFORTUNATELY THEY ONLY FIXED THE ONE LITTLE DETAIL I HAD ISSUES WITH WHILE MYRIAD OTHERS STILL PERSIST!

AND THEY SUPPOSEDLY HAVE ENOUGH OF ICT GRADUATES,THESE PEOPLE!!!
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KarugaEdwin
#14 Posted : Monday, December 08, 2014 10:08:33 PM
Rank: Hello


Joined: 12/8/2014
Posts: 4
Check out this amazing paye income tax calculator - http://www.calculator.co...-income-tax-calculator/ which works out the employee's take home after taxes and deductions such as NHIF and NSSF smile
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pops
#15 Posted : Tuesday, December 09, 2014 1:19:51 PM
Rank: Member


Joined: 9/13/2006
Posts: 123
hi anyone know from which date it will be compulsory to use kra online system? I am still filing manually at times tower.
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maka
#16 Posted : Tuesday, December 09, 2014 4:28:04 PM
Rank: Elder


Joined: 4/22/2010
Posts: 11,522
Location: Nairobi
pops wrote:
hi anyone know from which date it will be compulsory to use kra online system? I am still filing manually at times tower.

i think next year March if am not wrong
possunt quia posse videntur
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Toxicity
#17 Posted : Tuesday, December 16, 2014 7:22:37 PM
Rank: Member


Joined: 1/15/2010
Posts: 458
I have never understood why a serious organization like KRA has a very silly website like it does! has anyone ever tried to download crsp?
update president set president = speaker where president is null
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Museveni
#18 Posted : Monday, May 18, 2015 9:08:30 AM
Rank: Member


Joined: 8/16/2012
Posts: 660
The iTax system much better surprisingly.

Live and learn; and don’t forget, nothing ventured, nothing gained.
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Swenani
#19 Posted : Thursday, June 18, 2015 12:31:45 PM
Rank: User


Joined: 8/15/2013
Posts: 13,236
Location: Vacuum
Museveni wrote:
The iTax system much better surprisingly.



Taking forever to load
If Obiero did it, Who Am I?
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Museveni
#20 Posted : Friday, June 19, 2015 6:55:13 PM
Rank: Member


Joined: 8/16/2012
Posts: 660
Swenani wrote:
Museveni wrote:
The iTax system much better surprisingly.



Taking forever to load

Sit tight for the next two weeks as hoards swarm in. Try access in the evenings though. Better yet try file earlier
Live and learn; and don’t forget, nothing ventured, nothing gained.
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