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Safaricom postpaid vs prepaid
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MaichBlack
#51 Posted : Friday, May 01, 2015 3:42:59 PM
Rank: Elder

Joined: 7/22/2009
Posts: 7,895
Just called customer care and they told me that the new bundles will be used first. Old ones will only be used after the new ones are exhausted.

That's all we were asking for.

And their initial behaviour is exactly what will make them be declared a dominant player (Abusing it's dominance!) in the process negatively affecting my investment.

Pissing me off as a customer. Pissing me off as a shareholder!!!
Never count on making a good sale. Have the purchase price be so attractive that even a mediocre sale gives good returns.
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Boris Boyka
#52 Posted : Friday, May 01, 2015 4:58:21 PM
Rank: Veteran

Joined: 11/15/2013
Posts: 1,977
Location: Here
MaichBlack wrote:
jerry wrote:
jerry wrote:
There will be new bundles and old ones co-existing together. Which bundles take precedence, on usage, in the new "revised decision"to allow use of old bundles until they get fully exhausted?

http://www.businessdaily...2/-/srf47p/-/index.html^

I love social media and Internet in general. Bob Con Me More got the message in a very timely manner. Don't mess!!!

Important Question: Which bundles will be consumed first. Should be the new ones with a 30 day expiry period. They can still steal our accumulated bundles through the back door by having them consumed first because the monthly ones will expire anyway. We need to get a clarification on this!!!

I can afford a smile now ...@Maich indeed socio media is good.
Everybody STEALS, a THIEF is one who's CAUGHT stealing something of LITTLE VALUE. !!!
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sparkly
#53 Posted : Friday, May 01, 2015 6:05:25 PM
Rank: Elder

Joined: 9/23/2009
Posts: 8,083
Location: Enk are Nyirobi
I hear #SafaricomAintLoyal is trending huko twirra
Life is short. Live passionately.
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jerry
#54 Posted : Saturday, May 02, 2015 1:31:22 PM
Rank: Elder

Joined: 9/29/2006
Posts: 2,570
"Following feedback received from our customers we are pleased to inform you that your existing bundle resource will not be expired.New bundle validity is 30days" Safaricom via SMS
The opposite of courage is not cowardice, it's conformity.
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  | | Edit by user: Saturday, May 02, 2015 1:57 PM | Reason: Not specified
MaichBlack
#55 Posted : Saturday, May 02, 2015 2:01:58 PM
Rank: Elder

Joined: 7/22/2009
Posts: 7,895
jerry wrote:
"Following feedback received from our customers we are pleased to inform you that your existing bundle resource will not be expired.New bundle validity is 30days" Safaricom via SMS


"Following uproar and threats from customers we are sad we will not be able to steal your existing bundle resources. New bundles will be stolen every 30 days as earlier planned!"
Never count on making a good sale. Have the purchase price be so attractive that even a mediocre sale gives good returns.
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Gordon Gekko
#56 Posted : Saturday, May 02, 2015 2:40:10 PM
Rank: Elder

Joined: 5/27/2008
Posts: 3,760
Much as I'm allergic to the green monster, a billboard in my hood announces availability of 4G. I need a 4G phone.. Drool
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Boris Boyka
#57 Posted : Saturday, May 02, 2015 4:13:05 PM
Rank: Veteran

Joined: 11/15/2013
Posts: 1,977
Location: Here
MaichBlack wrote:
jerry wrote:
"Following feedback received from our customers we are pleased to inform you that your existing bundle resource will not be expired.New bundle validity is 30days" Safaricom via SMS


"Following uproar and threats from customers we are sad we will not be able to steal your existing bundle resources. New bundles will be stolen every 30 days as earlier planned!"

Laughing out loudly Laughing out loudly Laughing out loudly
Everybody STEALS, a THIEF is one who's CAUGHT stealing something of LITTLE VALUE. !!!
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obiero
#58 Posted : Saturday, May 02, 2015 4:32:39 PM
Rank: Elder

Joined: 6/23/2009
Posts: 14,303
Location: nairobi
unliminet from airtel has stirred the monster. used to buy 25mb at 50bob not too long ago now I get 200mb at 100bob
COOP, IMH, KEGN, KQ, MTNU
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watesh
#59 Posted : Saturday, May 02, 2015 5:40:21 PM
Rank: Veteran

Joined: 8/10/2014
Posts: 992
Location: Kenya
MaichBlack wrote:
Just called customer care and they told me that the new bundles will be used first. Old ones will only be used after the new ones are exhausted.

That's all we were asking for.

And their initial behaviour is exactly what will make them be declared a dominant player (Abusing it's dominance!) in the process negatively affecting my investment.

Pissing me off as a customer. Pissing me off as a shareholder!!!

Same here, i really do want safcom to succeed since we do get a chance to own a part of it. Airtel though, ALL THE MONEY GOES TO INDIA...
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jerry
#60 Posted : Saturday, May 02, 2015 6:11:02 PM
Rank: Elder

Joined: 9/29/2006
Posts: 2,570
watesh wrote:
MaichBlack wrote:
Just called customer care and they told me that the new bundles will be used first. Old ones will only be used after the new ones are exhausted.

That's all we were asking for.

And their initial behaviour is exactly what will make them be declared a dominant player (Abusing it's dominance!) in the process negatively affecting my investment.

Pissing me off as a customer. Pissing me off as a shareholder!!!

Same here, i really do want safcom to succeed since we do get a chance to own a part of it. Airtel though, ALL THE MONEY GOES TO INDIA...

Same here,...? ALL THE MONEY GOES TO INDIA?
The opposite of courage is not cowardice, it's conformity.
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  | | Edit by user: Saturday, May 02, 2015 6:19 PM | Reason: Not specified
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