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Equity Bank Cheapskate Antics
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Lolest!
#21 Posted : Sunday, March 22, 2015 3:10:23 PM
Rank: Elder

Joined: 3/18/2011
Posts: 12,069
Location: Kianjokoma
Angelica _ann wrote:
Boris Boyka wrote:
Lolest! wrote:
Equity has too many charges. If your account is inactive for 6 months, you will have to photocpoy your documents again and pay reactivation fees

Inactive means you are not withdrawing or paying anyone from that account. Deposits are not sufficient!
es
Why have an acc that you don't transaceret for 6 months?? You surely dont require it,funga......Money has to be in circulation...kuweka idle for over 6 months you need be penalised.

Kuweka pesa bila kutowa. Kwani wewe ni pharmacist. Banks need to have your account to be active to charge commissions in order to earn for mreaintaining your accounts. Dormant accounts are expensive to banks.

there are many reasons for that. Back when this hapened it was lengthy procedures for the transaction i was doing

I closed it immediately after. upuz ingine is insisting that for a change of signature you travel all the way back to Maua where you opened your account
Laughing out loudly smile Applause d'oh! Sad Drool Liar Shame on you Pray
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ayushnehra
#22 Posted : Sunday, March 22, 2015 3:53:53 PM
Rank: Member

Joined: 1/4/2015
Posts: 153
Simply a case where equity prefer to serve quantity over quality..!!
Dreams are not the thing you see in your sleep..it's the thing that doesn't let you sleep. - A.P.J. Abdul Kalam
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Boris Boyka
#23 Posted : Sunday, March 22, 2015 4:18:38 PM
Rank: Veteran

Joined: 11/15/2013
Posts: 1,977
Location: Here
Lolest! wrote:
Angelica _ann wrote:
Boris Boyka wrote:
Lolest! wrote:
Equity has too many charges. If your account is inactive for 6 months, you will have to photocpoy your documents again and pay reactivation fees

Inactive means you are not withdrawing or paying anyone from that account. Deposits are not sufficient!
es
Why have an acc that you don't transaceret for 6 months?? You surely dont require it,funga......Money has to be in circulation...kuweka idle for over 6 months you need be penalised.

Kuweka pesa bila kutowa. Kwani wewe ni pharmacist. Banks need to have your account to be active to charge commissions in order to earn for mreaintaining your accounts. Dormant accounts are expensive to banks.

there are many reasons for that. Back when this hapened it was lengthy procedures for the transaction i was doing

I closed it immediately after. upuz ingine is insisting that for a change of signature you travel all the way back to Maua where you opened your account

You are behaving casual! Your branch retains all the rights on you for changes in your data. Even when doing a standing order at any branch...they send the documents/info to your branch to activate. That is a security measure in a way ;for almost all banks.
Everybody STEALS, a THIEF is one who's CAUGHT stealing something of LITTLE VALUE. !!!
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Boris Boyka
#24 Posted : Sunday, March 22, 2015 4:26:40 PM
Rank: Veteran

Joined: 11/15/2013
Posts: 1,977
Location: Here
ayushnehra wrote:
Simply a case where equity prefer to serve quantity over quality..!!

Funny! Define a quality acc holder. If you talk of numbers what of countries with multimillion populations how many customers does each bank have? These numbers have earned equity much money. e.g a small scale trader who deposits and withdraws daily is better than a salary acc holder who withdraws twice or thrice a month. Quality is illusion sometimes.
Everybody STEALS, a THIEF is one who's CAUGHT stealing something of LITTLE VALUE. !!!
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ayushnehra
#25 Posted : Sunday, March 22, 2015 4:44:09 PM
Rank: Member

Joined: 1/4/2015
Posts: 153
Boris Boyka wrote:
ayushnehra wrote:
Simply a case where equity prefer to serve quantity over quality..!!

Funny! Define a quality acc holder. If you talk of numbers what of countries with multimillion populations how many customers does each bank have? These numbers have earned equity much money. e.g a small scale trader who deposits and withdraws daily is better than a salary acc holder who withdraws twice or thrice a month. Quality is illusion sometimes.


you must be an employee of Equity..that support..kweli..!! I'm only saying this because because of the complaints above..!! As an individual like many others we should worry about how we are being treated and what standard of service we receive...Equity should be the one worrying about their finances but NOT compensate on Customer Service..which clearly from the reviews above you can tell they are not doing well.. Maybe you need to visit banks outside kenya and see the meaning of customer service..

Banks need to realise that without customers they are nothing..not make it seem as if without the BANk we are nothing..! Customer Service needs to improve..!!
Dreams are not the thing you see in your sleep..it's the thing that doesn't let you sleep. - A.P.J. Abdul Kalam
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Boris Boyka
#26 Posted : Sunday, March 22, 2015 4:54:24 PM
Rank: Veteran

Joined: 11/15/2013
Posts: 1,977
Location: Here
@ayushnehra compare apples to apples. have you been to equity kcb coop barclays stanchart cfc......those in kenya? compare their svcs now. That foreign mentality toa kabisa. We are growing and developing step by step across all sectors. What am against is levelling flamsy accusations on a banks svc when it is a normal procedure in the sector and country as awhole. There was a thread here on banks and svcs where we talked of similarities and diffferences. NB Am not an equity employee. I don't complain anyhowly without making research on reality.
Everybody STEALS, a THIEF is one who's CAUGHT stealing something of LITTLE VALUE. !!!
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ayushnehra
#27 Posted : Sunday, March 22, 2015 5:55:32 PM
Rank: Member

Joined: 1/4/2015
Posts: 153
Boris Boyka wrote:
@ayushnehra compare apples to apples. have you been to equity kcb coop barclays stanchart cfc......those in kenya? compare their svcs now. That foreign mentality toa kabisa. We are growing and developing step by step across all sectors. What am against is levelling flamsy accusations on a banks svc when it is a normal procedure in the sector and country as awhole. There was a thread here on banks and svcs where we talked of similarities and diffferences. NB Am not an equity employee. I don't complain anyhowly without making research on reality.



No arguments service is terrible at all these places..!! We are growing?(numerically yes) theoretically are we?..in this modern age managers still have the audacity to do biashara ya kando within their working premises? and this is not some juakkali its a BANK..doesn't sound so professional anymore does it? All I'm saying is for Kenya to change people in positions need to get serious wit the little things coz they go a long way..!!
Dreams are not the thing you see in your sleep..it's the thing that doesn't let you sleep. - A.P.J. Abdul Kalam
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nakujua
#28 Posted : Sunday, March 22, 2015 9:22:15 PM
Rank: Elder

Joined: 12/17/2009
Posts: 3,583
Location: Kenya
Boris Boyka wrote:
@ayushnehra compare apples to apples. have you been to equity kcb coop barclays stanchart cfc......those in kenya? compare their svcs now. That foreign mentality toa kabisa. We are growing and developing step by step across all sectors. What am against is levelling flamsy accusations on a banks svc when it is a normal procedure in the sector and country as awhole. There was a thread here on banks and svcs where we talked of similarities and diffferences. NB Am not an equity employee. I don't complain anyhowly without making research on reality.

why do guys love comparisons with majuu, conditions in kenya are different and so banks have to adopt to the same.
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streetwise
#29 Posted : Monday, March 23, 2015 12:22:59 PM
Rank: Veteran

Joined: 6/23/2011
Posts: 1,740
Location: Nairobi
Signs of a bank running out of ideas and money
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bird_man
#30 Posted : Monday, March 23, 2015 2:58:52 PM
Rank: Veteran

Joined: 11/2/2006
Posts: 1,206
Location: Nairobi
streetwise wrote:
Signs of a bank running out of ideas and money

Really?They are the most profitable bank in Kenya....they also have the craziest ideas around....
Formally employed people often live their employers' dream & forget about their own.
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