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Equity Bank Cheapskate Antics
Rank: Member Joined: 11/8/2010 Posts: 163 Location: PyongYang
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So, I accompany my little nephew to Equity Kariobangi to open a student account since the lad is joining campus soon. and I am shocked that a bank of Equity's caliber has the audacity to charge us for national ID copies.. shamelessly putting a photocopier hapo kwa entrance connected to power from the ATM room. fleecing prospective clientele. I though things like paper work for prospects is covered under the tea and mandazi bill in such... seems the branch manager is doing this as a side hustle. Wewe ni bure kabisa bwana manager.  If i showed you where i live, you would think that i was hiding.
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Rank: Elder Joined: 5/21/2013 Posts: 2,841 Location: Here
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PuthyKrasha wrote:So, I accompany my little nephew to Equity Kariobangi to open a student account since the lad is joining campus soon. and I am shocked that a bank on Equity's caliber has the audacity to charge us for national ID copies.. shamelessly putting a photocopier hapo kwa entrance connected to power from the ATM room offering service to prospective clientele. I though things like paper work for prospects is covered under the tea and mandazi bill in such organizations. seems the branch manager is doing this as a side hustle. Wewe ni bure kabisa bwana manager. Seems like a trend. Was surprised recently to notice that they were now charging agency fees for some KRA payments, shortly after KRA stopped accepting payments in cash. Huko hawanioni tena. Life is like playing a violin solo in public and learning the instrument as one goes on.
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Rank: Elder Joined: 12/7/2012 Posts: 11,936
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Rankaz13 wrote:PuthyKrasha wrote:So, I accompany my little nephew to Equity Kariobangi to open a student account since the lad is joining campus soon. and I am shocked that a bank on Equity's caliber has the audacity to charge us for national ID copies.. shamelessly putting a photocopier hapo kwa entrance connected to power from the ATM room offering service to prospective clientele. I though things like paper work for prospects is covered under the tea and mandazi bill in such organizations. seems the branch manager is doing this as a side hustle. Wewe ni bure kabisa bwana manager. Seems like a trend. Was surprised recently to notice that they were now charging agency fees for some KRA payments, shortly after KRA stopped accepting payments in cash. Huko hawanioni tena. These are services, AMA????? In the business world, everyone is paid in two coins - cash and experience. Take the experience first; the cash will come later - H Geneen
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Rank: Elder Joined: 9/29/2006 Posts: 2,570
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Mini statements at the ATM are also charged in some banks. The opposite of courage is not cowardice, it's conformity.
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Rank: New-farer Joined: 2/8/2015 Posts: 14 Location: masaku
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Kcb,equity,coop!!fleecing customers!
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Rank: Veteran Joined: 11/15/2013 Posts: 1,977 Location: Here
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joejuma wrote:Kcb,equity,coop!!fleecing customers!
To make double digit profits and impress shareholder! Everybody STEALS, a THIEF is one who's CAUGHT stealing something of LITTLE VALUE. !!!
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Rank: Elder Joined: 12/17/2009 Posts: 3,583 Location: Kenya
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Angelica _ann wrote:Rankaz13 wrote:PuthyKrasha wrote:So, I accompany my little nephew to Equity Kariobangi to open a student account since the lad is joining campus soon. and I am shocked that a bank on Equity's caliber has the audacity to charge us for national ID copies.. shamelessly putting a photocopier hapo kwa entrance connected to power from the ATM room offering service to prospective clientele. I though things like paper work for prospects is covered under the tea and mandazi bill in such organizations. seems the branch manager is doing this as a side hustle. Wewe ni bure kabisa bwana manager. Seems like a trend. Was surprised recently to notice that they were now charging agency fees for some KRA payments, shortly after KRA stopped accepting payments in cash. Huko hawanioni tena. These are services, AMA????? ... and services have to be paid for.
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Rank: Elder Joined: 7/22/2009 Posts: 7,895
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Boris Boyka wrote:joejuma wrote:Kcb,equity,coop!!fleecing customers!
To make double digit profits and impress shareholder! And the customer are tied there or have a gun held to their heads??? These banks are not monopolies. If you feel you are not getting value for money, move!!! Never count on making a good sale. Have the purchase price be so attractive that even a mediocre sale gives good returns.
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Rank: Member Joined: 1/15/2015 Posts: 681 Location: Kenya
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nakujua wrote:Angelica _ann wrote:Rankaz13 wrote:PuthyKrasha wrote:So, I accompany my little nephew to Equity Kariobangi to open a student account since the lad is joining campus soon. and I am shocked that a bank on Equity's caliber has the audacity to charge us for national ID copies.. shamelessly putting a photocopier hapo kwa entrance connected to power from the ATM room offering service to prospective clientele. I though things like paper work for prospects is covered under the tea and mandazi bill in such organizations. seems the branch manager is doing this as a side hustle. Wewe ni bure kabisa bwana manager. Seems like a trend. Was surprised recently to notice that they were now charging agency fees for some KRA payments, shortly after KRA stopped accepting payments in cash. Huko hawanioni tena. These are services, AMA????? ... and services have to be paid for. Those not comfortable would have used postbank. As far as I know all these services are free.
60% Learning, 30% synthesizing, 10% Debating
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Rank: New-farer Joined: 1/10/2015 Posts: 12
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Thitifini wrote:nakujua wrote:Angelica _ann wrote:Rankaz13 wrote:PuthyKrasha wrote:So, I accompany my little nephew to Equity Kariobangi to open a student account since the lad is joining campus soon. and I am shocked that a bank on Equity's caliber has the audacity to charge us for national ID copies.. shamelessly putting a photocopier hapo kwa entrance connected to power from the ATM room offering service to prospective clientele. I though things like paper work for prospects is covered under the tea and mandazi bill in such organizations. seems the branch manager is doing this as a side hustle. Wewe ni bure kabisa bwana manager. Seems like a trend. Was surprised recently to notice that they were now charging agency fees for some KRA payments, shortly after KRA stopped accepting payments in cash. Huko hawanioni tena. These are services, AMA????? ... and services have to be paid for. Those not comfortable would have used postbank. As far as I know all these services are free. equity is cost cutting,you want to open an account you bring your copies, imagine if your are to photocopy 40,000 ids each month excluding memos etc,they are seeing the bigger picture
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