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Safaricom data bundles (SK edition!!!)
Atalaku
#1 Posted : Wednesday, March 04, 2015 9:14:33 AM
Rank: Veteran

Joined: 9/7/2010
Posts: 1,063
Location: Kenya
C&P)
Dear Safaricom,
It has been a while since we talked....hope you are doing okay. I know you know I am well. I would like to take this opportunity to thank you for the free 30 shillings you give me everytime I make a phone call, it goes a long way to ensure that bae and I are not stopped by that annoying sound when one is out of airtime. I, however, have one question for you, what happened to me being able to buy internet bundles? Why do you want me to subscribe for the service? Who asked you for free sms? Do you want me to text you back? The reason I'm actually still awake is so that I just use the night bundles thing you give me. Where do you take the expired bundles by the way? Is it used to help purchase the pick ups and houses you generously give us? Because I would totally support you! Dear Safaricom, I want us to play a game called 'imagine.' Imagine buying your favourite whiskey and being told that if you don't drink the same within 24 hours, it would disappear or worse, turn to water....how would you feel? I can only equate your actions to that of having a chips funga whereby, you have to do all you need to do before the break of dawn when she needs to leave so you literally don't sleep. Ain't our relationship deeper than that? Imagine if hotels dictated how long we had to eat the food they served us before they took it away or ATMs dictated how fast you should spend the cash dispensed (this I can hack though). Wouldn't life be sad and hard and depressing and annoying? Yes? That is how I'm currently feeling after you decided to shove the subscription thing down our throats.

Dear safaricom, unlike the rest, I'm not going to threaten that I will move to other networks....noooo! I have put so much time, emotions and work in this relationship to quit but I would like you to imagine and hopefully allow me to purchase internet bundles just like I used to.

Ps. I would like a list of all the single men who won the beautiful houses.....I own a cleaning service company and I'm sure they will find me handy.

Sincerely,
Swenani
#2 Posted : Wednesday, March 04, 2015 10:22:50 AM
Rank: User

Joined: 8/15/2013
Posts: 13,237
Location: Vacuum
Atalaku wrote:
C&P)
Dear Safaricom,
It has been a while since we talked....hope you are doing okay. I know you know I am well. I would like to take this opportunity to thank you for the free 30 shillings you give me everytime I make a phone call, it goes a long way to ensure that bae and I are not stopped by that annoying sound when one is out of airtime. I, however, have one question for you, what happened to me being able to buy internet bundles? Why do you want me to subscribe for the service? Who asked you for free sms? Do you want me to text you back? The reason I'm actually still awake is so that I just use the night bundles thing you give me. Where do you take the expired bundles by the way? Is it used to help purchase the pick ups and houses you generously give us? Because I would totally support you! Dear Safaricom, I want us to play a game called 'imagine.' Imagine buying your favourite whiskey and being told that if you don't drink the same within 24 hours, it would disappear or worse, turn to water....how would you feel? I can only equate your actions to that of having a chips funga whereby, you have to do all you need to do before the break of dawn when she needs to leave so you literally don't sleep. Ain't our relationship deeper than that? Imagine if hotels dictated how long we had to eat the food they served us before they took it away or ATMs dictated how fast you should spend the cash dispensed (this I can hack though). Wouldn't life be sad and hard and depressing and annoying? Yes? That is how I'm currently feeling after you decided to shove the subscription thing down our throats.

Dear safaricom, unlike the rest, I'm not going to threaten that I will move to other networks....noooo! I have put so much time, emotions and work in this relationship to quit but I would like you to imagine and hopefully allow me to purchase internet bundles just like I used to.

Ps. I would like a list of all the single men who won the beautiful houses.....I own a cleaning service company and I'm sure they will find me handy.

Sincerely,


Dear Magigi,

Kindly note that safaricom is not for poor people;This company is for people who live in Runda just like you(wazua).If you feel our services are out of reach or unfair to you, we advise you to move to orange or airtell where they offer free internet bundles.

We are in fact disappointed that our customer doesn't have a fibre optic connection in his house;Please desist from associating your name with our great company or visit any of our sales department and we will get your house and business connected on our fibre optic network.

If you look at our financials for 2013,you will note that we made our money from ripping our customers on data and mpesa services, our revenues from voice and sms have been decreasing at an increasing rate thus why we are offering free sms and voice calls since they aren't profitable.

We hope that you will keep on enjoying our ripping services as we plan to move to hourly data bundles which expire within the hour.

Regards,
Pope Cally more
If Obiero did it, Who Am I?
washiku
#3 Posted : Wednesday, March 04, 2015 10:27:51 AM
Rank: Chief

Joined: 5/9/2007
Posts: 13,095
Laughing out loudly Laughing out loudly Laughing out loudly
Quote:
Imagine buying your favourite whiskey and being told that if you don't drink the same within 24 hours, it would disappear or worse, turn to water....how would you feel? I can only equate your actions to that of having a chips funga whereby, you have to do all you need to do before the break of dawn when she needs to leave so you literally don't sleep. Ain't our relationship deeper than that? Imagine if hotels dictated how long we had to eat the food they served us before they took it away or ATMs dictated how fast you should spend the cash dispensed (this I can hack though).
streetwise
#4 Posted : Wednesday, March 04, 2015 11:01:14 AM
Rank: Veteran

Joined: 6/23/2011
Posts: 1,740
Location: Nairobi
You give the customer free that he does not need eg free bundles from 10pm to 6 am. If the guys earns his money by working or running a business he needs to be asleep. If he earns his money at night he is busy working or stealing both don't allow you a lot of time to be on the net
AlphDoti
#5 Posted : Wednesday, March 04, 2015 11:14:04 AM
Rank: Elder

Joined: 6/20/2008
Posts: 6,275
Location: Kenya
I used to think like @atalaku until i did my maths.

1. Safaricom give you bonus of sh1 for every sh10 you spend. Other bonuses e.g. Supermarket give you sh1 for sh100 spent. Safaricom is better 10 times here. I tried to redeem my Tuskys popints and they kept telling system is down until I misplaced the card. Nowadays I shop more at Uchumi Liar

2. Safaricom give you bonus bundles for free when you buy bundles. In my modem line, I see lots of night bonus, which I can utilize at night. Why would someone get upset for being given free bundles? Just ignore if you don't need. Someone somewhere needs such a gesture smile

3. Everything has expiry date. I dare you buy medicine from the chemist. You can even buy a lot of bottles in anticipation of price increase in 2016. You can buy bread too. Come back and report to us Laughing out loudly
MaichBlack
#6 Posted : Wednesday, March 04, 2015 11:25:28 AM
Rank: Elder

Joined: 7/22/2009
Posts: 7,898
Hii ni hujuma!!!! Why force people to subscribe. I want to buy bundles if and when I want!!! Sio Monthly/Weekly/Daily plans where the bundles expire!!!

Capping sambaza at 20 MB per day is plain ridiculous. I used to buy 1.5GB and distribute to my two or three gadgets. Now I am expected to subscribe each of them to some plan. And if for some reason I am not using one and expiry time is nearing I cannot sambaza to the gadget I use mostly - Or rather I should sambaza 10 MB at go a maximum of twice a day? What if I want to sambaza all the bundles to my nephew who has the capacity to exhauste them before they expire???

Nonsense!!!
Never count on making a good sale. Have the purchase price be so attractive that even a mediocre sale gives good returns.
chiaroscuro
#7 Posted : Wednesday, March 04, 2015 11:33:32 AM
Rank: Veteran

Joined: 2/2/2012
Posts: 1,134
Location: Nairobi
streetwise wrote:
You give the customer free that he does not need eg free bundles from 10pm to 6 am. If the guys earns his money by working or running a business he needs to be asleep. If he earns his money at night he is busy working or stealing both don't allow you a lot of time to be on the net



Reminds me of the great KPLC rationing of the late 1990s. They'd cut my power at 6am and reconnect it at 11pm!

I wrote them an angry letter asking them to keep their power until the day they can supply it continuously!

Some one at SCOM doesn't get it! If you're going to give your customer something, give it no strings attached! Otherwise don't.

Giving with strings attached just gives you a bad name in return.
chiaroscuro
#8 Posted : Wednesday, March 04, 2015 11:35:07 AM
Rank: Veteran

Joined: 2/2/2012
Posts: 1,134
Location: Nairobi
...and another thing; bad service always begins when a business starts protecting itself from theft by customer!
Lolest!
#9 Posted : Wednesday, March 04, 2015 11:38:52 AM
Rank: Elder

Joined: 3/18/2011
Posts: 12,069
Location: Kianjokoma
streetwise wrote:
You give the customer free that he does not need eg free bundles from 10pm to 6 am. If the guys earns his money by working or running a business he needs to be asleep. If he earns his money at night he is busy working or stealing both don't allow you a lot of time to be on the net

what if he works with internet?

Been doing some online exams using night shift
Laughing out loudly smile Applause d'oh! Sad Drool Liar Shame on you Pray
Swenani
#10 Posted : Wednesday, March 04, 2015 11:39:26 AM
Rank: User

Joined: 8/15/2013
Posts: 13,237
Location: Vacuum
chiaroscuro wrote:
streetwise wrote:
You give the customer free that he does not need eg free bundles from 10pm to 6 am. If the guys earns his money by working or running a business he needs to be asleep. If he earns his money at night he is busy working or stealing both don't allow you a lot of time to be on the net



Reminds me of the great KPLC rationing of the late 1990s. They'd cut my power at 6am and reconnect it at 11pm!

I wrote them an angry letter asking them to keep their power until the day they can supply it continuously!

Some one at SCOM doesn't get it! If you're going to give your customer something, give it no strings attached! Otherwise don't.

Giving with strings attached just gives you a bad name in return.


pia watu hujaribu!!! Did you ever get a response?
If Obiero did it, Who Am I?
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