We have come a long way from the days of cheque only payments. Those days when you would rather frame the 63 bob dividend cheque and hang it on the wall rather than bank it and pay 100 bob cheque commission! With EFT and mpesa, uncollected div will surely decrease. My only question is why some registrars will not send a letter, email or sms to inform the shareholder that they have credited their account. A good number of people get half yearly statements... and others none.

@GG - On CBK website, there is an e-mail you can try to send your suggestions. Copy the sender & your bank as well...