Had not read the post but all in all Kenyan banks scr**w people big time. Apart from charges while accessing your monies , the intrest rates are so high.I will not even complain coz if i were to go to a bank hapa majuu and ask for the same amount in loan i would get an interest rate of kitu 2.5% .I would end up paying about 18 M at the end of 20 yrs while a kenyan will pay more than 36 M more than 20 M in interest peke yake.
There are even countries at the moment like Sweden that have -ve interest rates, sijui kama watakuongeza pesa ukiomba
One of the reasons given by Kenyan banks is the job security , but do civil servants enjoy less rates?
No wonder billions in profits is the norm.