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Peculiar Diasporan habits
masukuma
#61 Posted : Friday, December 05, 2014 10:45:16 PM
Rank: Elder

Joined: 10/4/2006
Posts: 13,823
Location: Nairobi
there is this old article on the standard that keeps cracking me up! ANTICS OF DIASPORA RETURNEES



Quote:
Often, all their estimates of distance are not based, say, on the mileage from Nairobi to Mombasa, but on the distance from New Jersey to Washington. And all their monetary calculations are based on the dollar or the euro. "How much do I pay in American dollars?" they may ask puzzled pump attendants and taxi drivers.
All Mushrooms are edible! Some Mushroom are only edible ONCE!
butterflyke
#62 Posted : Saturday, December 06, 2014 12:25:12 AM
Rank: Elder

Joined: 5/1/2010
Posts: 3,024
Location: Hapa
ecstacy wrote:
murchr wrote:
ecstacy wrote:
murchr wrote:
Fikira wrote:
ecstacy wrote:
As for the ladies who return, what's with lecturing EVERYONE in customer service whilst on tweng mode??


But the customer service there SUCKS .. we just don't know why/how you put up with it!



Indeed customer service in Kenya sucks. It's rather peculiar that kenyans expect no one to say something about it esp when one is used to being pampered just for being a customer.

Customer service usually sucks in +254, but who says you have to assume EVERYONE in customer service sucks??

Example, once at Art Caffe and the summer bunnies call for service..waiter comes and they are not ready to order..so "we" chat for a cool 5mins on a busy evening as people are deciding what to order. Waiter indicates she will be back shortly when we ready to order..which she did another 5 mins later..the sanctimonious loud lecture she was given for "leaving the table unserviced" was appalling!!! classless.


I guess whoever you are talking about is not EVERYONE either. Funny thing is the best customer service you'd receive in Kenya will be found in the hospitality industry, the rest banks et Al are extremely poor.


True.

On this side of things, I think resident locals and their support systems need to socialize the future generations to learn to act and demand better, respectfully. Standards (even beyond the customer service industry) are low across the board.

On consumerism, I think maybe it's because we are still at a very basic bread and butter situation but with a growing middle class, demand for service quality will increase as disposable income increases. The continuous arrival of global brands could attest to this.


Customer service in Kenya is wanting, you do not need to be a peculiar 'diasporan' to notice...we deserve and should demand better
Float like a butterfly, sting like a bee. - Muhammad Ali🐝
Impunity
#63 Posted : Saturday, December 06, 2014 1:49:47 AM
Rank: Elder

Joined: 3/2/2009
Posts: 26,331
Location: Masada
kiash wrote:
The funniest thing is that Kenyans in Kenya will laugh and criticize the diaporans on their peculiar habits. Is it a disaporan who complained the other day about ERC and fuel prices? You pay for 100Ksh for a litre of whatever then complain ati ERC are not doing their jobbo,how long do you need to work to afford a full tank ? ask a disaporan how long he needs to work to fill a full tank. The same ones who created traffic jam the other day on Mbs roas coz they had run out of fuel. Then walk and hitch hike with vibuyus.


How much do get paid for washing one tired and old *ss?
Portfolio: Sold
You know you've made it when you get a parking space for your yatcht.

ecstacy
#64 Posted : Saturday, December 06, 2014 4:55:55 AM
Rank: Elder

Joined: 2/26/2008
Posts: 4,449
butterflyke wrote:
ecstacy wrote:
murchr wrote:
ecstacy wrote:
murchr wrote:
Fikira wrote:
ecstacy wrote:
As for the ladies who return, what's with lecturing EVERYONE in customer service whilst on tweng mode??


But the customer service there SUCKS .. we just don't know why/how you put up with it!



Indeed customer service in Kenya sucks. It's rather peculiar that kenyans expect no one to say something about it esp when one is used to being pampered just for being a customer.

Customer service usually sucks in +254, but who says you have to assume EVERYONE in customer service sucks??

Example, once at Art Caffe and the summer bunnies call for service..waiter comes and they are not ready to order..so "we" chat for a cool 5mins on a busy evening as people are deciding what to order. Waiter indicates she will be back shortly when we ready to order..which she did another 5 mins later..the sanctimonious loud lecture she was given for "leaving the table unserviced" was appalling!!! classless.


I guess whoever you are talking about is not EVERYONE either. Funny thing is the best customer service you'd receive in Kenya will be found in the hospitality industry, the rest banks et Al are extremely poor.


True.

On this side of things, I think resident locals and their support systems need to socialize the future generations to learn to act and demand better, respectfully. Standards (even beyond the customer service industry) are low across the board.

On consumerism, I think maybe it's because we are still at a very basic bread and butter situation but with a growing middle class, demand for service quality will increase as disposable income increases. The continuous arrival of global brands could attest to this.


Customer service in Kenya is wanting, you do not need to be a peculiar 'diasporan' to notice...we deserve and should demand better

Read..and understand.
MaichBlack
#65 Posted : Saturday, December 06, 2014 8:08:07 AM
Rank: Elder

Joined: 7/22/2009
Posts: 7,839
T10 wrote:
Stupid people and the way mnapenda kuomba omba. I would rather wipe jungu's behind than live maisha ya pesa nane hiyo Kenya yenu.

He he he. These diasporans are extremely deluded. Life is better here than huko majuu. We are making money here. And given the comparative cost of living, what we make affords us a decent life. Most diasporans on the other hand literally live hand to mouth. Every time they receive their mail they panic! Yet another bill! Maxed out credit cards etc. Madeni kibao na ni ya recurrent expenditure!

A typical diasporan cannot go out Friday and Saturday. The time alone is not available. You have to work 16 hours a day to pay your bills and credit card debts. The less than 10% that have professional jobs have it good. And funny enough, they are the grounded ones. The burger flipping elderly women washing type ndio wanakuaga na pang'ang'a mingi. Na ubaya ndio wengi.

Just because you send your cousin Kshs. 2,000/= every 3 months, don't think the rest of us are here waiting on your handouts. We are hustling and investing. We probably need to bail you out.
Never count on making a good sale. Have the purchase price be so attractive that even a mediocre sale gives good returns.
MaichBlack
#66 Posted : Saturday, December 06, 2014 8:24:31 AM
Rank: Elder

Joined: 7/22/2009
Posts: 7,839
@T10 - And you cannot compare yourself with everyone in Kenya. You probably couldn't get a job in Kenya before you left - even casual. So you are probably better of off there. We probably still couldn't have anything for you if you came back. We rarely abandon our elderly in 'homes' and burger flipping and dish washing jobs are all taken.
Never count on making a good sale. Have the purchase price be so attractive that even a mediocre sale gives good returns.
butterflyke
#67 Posted : Saturday, December 06, 2014 9:19:31 AM
Rank: Elder

Joined: 5/1/2010
Posts: 3,024
Location: Hapa
ecstacy wrote:
butterflyke wrote:
ecstacy wrote:
murchr wrote:
ecstacy wrote:
murchr wrote:
Fikira wrote:
ecstacy wrote:
As for the ladies who return, what's with lecturing EVERYONE in customer service whilst on tweng mode??


But the customer service there SUCKS .. we just don't know why/how you put up with it!



Indeed customer service in Kenya sucks. It's rather peculiar that kenyans expect no one to say something about it esp when one is used to being pampered just for being a customer.

Customer service usually sucks in +254, but who says you have to assume EVERYONE in customer service sucks??

Example, once at Art Caffe and the summer bunnies call for service..waiter comes and they are not ready to order..so "we" chat for a cool 5mins on a busy evening as people are deciding what to order. Waiter indicates she will be back shortly when we ready to order..which she did another 5 mins later..the sanctimonious loud lecture she was given for "leaving the table unserviced" was appalling!!! classless.


I guess whoever you are talking about is not EVERYONE either. Funny thing is the best customer service you'd receive in Kenya will be found in the hospitality industry, the rest banks et Al are extremely poor.


True.

On this side of things, I think resident locals and their support systems need to socialize the future generations to learn to act and demand better, respectfully. Standards (even beyond the customer service industry) are low across the board.

On consumerism, I think maybe it's because we are still at a very basic bread and butter situation but with a growing middle class, demand for service quality will increase as disposable income increases. The continuous arrival of global brands could attest to this.


Customer service in Kenya is wanting, you do not need to be a peculiar 'diasporan' to notice...we deserve and should demand better

Read..and understand.


Kuwa mpole, wewe hujanielewa. I am actually agreeing with you smile
Float like a butterfly, sting like a bee. - Muhammad Ali🐝
Bigchick
#68 Posted : Saturday, December 06, 2014 9:28:39 AM
Rank: Elder

Joined: 2/8/2013
Posts: 4,068
Location: At Large.
So this mchongowano is about what?

Tusichafuane roho!Tis as season to be Jolly

The dynamics of life are such that some people will move out of Kenya.Some will do well others will struggle.Its only human to think when in the first world you are doing better than those you left behind in +254.

In the similar fashion where city guys imagine they are doing better than rural guys.

Lets all strive to be happy wherever we are and make your neighbour happy too.

Love is beautiful and so are those who share it.With Love, Marriage is an amazing event in ones life time, the foundation of joy, happiness and success.
MaichBlack
#69 Posted : Saturday, December 06, 2014 9:39:19 AM
Rank: Elder

Joined: 7/22/2009
Posts: 7,839
Two more things @T9 + 1

1) It is your relatives who like borrowing and that is something you can discuss in your family get together as you give them stories of how 'back home' you guys have an app for slaughtering goats. Has any Wazuan or random Kenyan asked you for Money?

2) Most Kenyans (just like other Africans) send money to their relatives - it is African to share what you have with those who don't have. It's only that some of the benefactors are in the diaspora. The amount of money diasporans send back home can't even come close to what Kenyans within send to their relatives. You can ask Safaricom for sample data. And what's more the Kenyans within don't go shouting about it. If you have decided to pay school for someone, do it and shut the hell up!
Never count on making a good sale. Have the purchase price be so attractive that even a mediocre sale gives good returns.
ecstacy
#70 Posted : Saturday, December 06, 2014 9:59:37 AM
Rank: Elder

Joined: 2/26/2008
Posts: 4,449
butterflyke wrote:
ecstacy wrote:
butterflyke wrote:
ecstacy wrote:
murchr wrote:
ecstacy wrote:
murchr wrote:
Fikira wrote:
ecstacy wrote:
As for the ladies who return, what's with lecturing EVERYONE in customer service whilst on tweng mode??


But the customer service there SUCKS .. we just don't know why/how you put up with it!



Indeed customer service in Kenya sucks. It's rather peculiar that kenyans expect no one to say something about it esp when one is used to being pampered just for being a customer.

Customer service usually sucks in +254, but who says you have to assume EVERYONE in customer service sucks??

Example, once at Art Caffe and the summer bunnies call for service..waiter comes and they are not ready to order..so "we" chat for a cool 5mins on a busy evening as people are deciding what to order. Waiter indicates she will be back shortly when we ready to order..which she did another 5 mins later..the sanctimonious loud lecture she was given for "leaving the table unserviced" was appalling!!! classless.


I guess whoever you are talking about is not EVERYONE either. Funny thing is the best customer service you'd receive in Kenya will be found in the hospitality industry, the rest banks et Al are extremely poor.


True.

On this side of things, I think resident locals and their support systems need to socialize the future generations to learn to act and demand better, respectfully. Standards (even beyond the customer service industry) are low across the board.

On consumerism, I think maybe it's because we are still at a very basic bread and butter situation but with a growing middle class, demand for service quality will increase as disposable income increases. The continuous arrival of global brands could attest to this.


Customer service in Kenya is wanting, you do not need to be a peculiar 'diasporan' to notice...we deserve and should demand better

Read..and understand.


Kuwa mpole, wewe hujanielewa. I am actually agreeing with you smile

smile
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