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Drama at Equity Bank
mukiha
#21 Posted : Thursday, January 21, 2010 4:48:58 AM
Rank: Elder


Joined: 6/27/2008
Posts: 4,114
Good people!

Cool down your tempers!

Thank God this is an online forum; else we'd see punches exchanged!

Nothing is real unless it can be named; nothing has value unless it can be sold; money is worthless unless you spend it.
mukiha
#22 Posted : Thursday, January 21, 2010 4:49:53 AM
Rank: Elder


Joined: 6/27/2008
Posts: 4,114
BTW: A tiger never pronounces its "tigritude"; it pounces!
Nothing is real unless it can be named; nothing has value unless it can be sold; money is worthless unless you spend it.
bird_man
#23 Posted : Thursday, January 21, 2010 6:10:19 AM
Rank: Veteran


Joined: 11/2/2006
Posts: 1,206
Location: Nairobi
By the way,just a thought.....I mostly avoid complaining about companies and their staff.In most cases I just switch to a competitor....unless its a monopoly. We have over 30 banks.
Formally employed people often live their employers' dream & forget about their own.
Scubidu
#24 Posted : Thursday, January 21, 2010 6:38:27 AM
Rank: Veteran


Joined: 9/4/2009
Posts: 700
Location: Nairobi
@bird_man. The question is, was this restructuring unique to Equity Bank (leave alone CFC Stanbic for now) or will the next competitor we run to, start their own round of layoffs and cost cutting?
“We are the middle children of history man, no purpose or place. We have no great war, no great depression. Our great war is a spiritual war, our great depression is our lives!" – Tyler Durden
gathinga
#25 Posted : Thursday, January 21, 2010 7:57:56 AM
Rank: Veteran


Joined: 11/30/2006
Posts: 635
chaliwong wrote:
What equity is doing now is what they should have done eons ago.
This counter is very lucrative but for those of us who strictly believe in fundamentals,and by this I dont mean the balance sheet growth but the management of the company, then I would look at it twice.
The new innitiatives in banking that this bank comes up with are very lucrative especiaally in growing their liabilities but they can only make good profits if they manage them proffessionally which I dont think they do starting with their recruitment process.
-Their compliance department is their greatest undiong espesially in giving unsecured loans to the self employed.
-In some branches they will indirectly tell you to part with TKK so that your loan can move fast of which if you can part with something small you will get a loan faster than if you have the ability to repay it.Some time back heads have rolled for this.
-Also,the compliance department at the branch level credits your account directly once the loan is approved at the branch.In other banks that have been in this market for long, creditng of loans is done from a central place at the head office after another compliance team goes thru your application.
-If a customer applies for an ATM card,once the card is processed,both the card and the PIN are held at the branch.(Banks with experience in this will hold the card and mail the PIN to your address i.e if they are not processing the card for you as you wait to put your own PIN).This is another avenue for inhouse fraud to occur.
-I think their idea of merging their compliance department with other departments is ill adviced.
-They would have scrapped other irrelevant departments and used this resources to strengthen their compliance and controls department if they have one.Their aggressive lending requires an idependent compliance department better than the one they have currently.Bila compliance pesa zita endelea kupotea.May be this shake up ni juu pesa zimepotea or Bad Debts zime ongezeka.
-This bank has very good ideas but there is so much they have been taking for granted and if the time to bring order has come then be it.

VituVingiSana
#26 Posted : Thursday, January 21, 2010 7:59:35 AM
Rank: Chief


Joined: 1/3/2007
Posts: 18,212
Location: Nairobi
I like Equity Bank as an investment at the right price. It is very dynamic & growing in Kenya, Uganda & Tanzania.

Lakini for my own banking needs (like some other jamaas here) I moved to I&M Bank coz of service. This mambo ya lines... I am not a fan of mlolongos...

I used to be with CFC lakini after the 'merger' with Stanbic I got tired of being treated like a second-class citizen...
Greedy when others are fearful. Very fearful when others are greedy - to paraphrase Warren Buffett
mapengo
#27 Posted : Thursday, January 21, 2010 3:57:55 PM
Rank: New-farer


Joined: 1/20/2010
Posts: 27
Location: kenya
this is a good counter to watch...awaiting their year end the reset about restructuring and merger of departments is normal within any organisation... this could be part of they could be under a lot of pressure to reduce costs from the shareholders...
poundfoolish
#28 Posted : Thursday, January 21, 2010 4:15:57 PM
Rank: Elder


Joined: 12/2/2009
Posts: 2,458
Location: Nairobi
@Mukiha... u misquote a quote...

"A tiger does not proclaim its tigritude- it pounces!" Wole Soyinka.


"I said: "A tiger does not proclaim his tigritude, he pounces". In other words: a tiger does not stand in the forest and say: "I am a tiger". When you pass where the tiger has walked before, you see the skeleton of the duiker, you know that some tigritude has been emanated there." Soyinka
VituVingiSana
#29 Posted : Friday, January 22, 2010 5:49:39 AM
Rank: Chief


Joined: 1/3/2007
Posts: 18,212
Location: Nairobi
Lakini... there are no (native) tigers in Africa...
Greedy when others are fearful. Very fearful when others are greedy - to paraphrase Warren Buffett
QD
#30 Posted : Friday, January 22, 2010 5:52:54 AM
Rank: Member


Joined: 8/5/2009
Posts: 597
En guys who is a tiger in this case? Equity ama????
The problem with the world is that the intelligent people are full of doubts while the stupid ones are full of confidence
gogeta
#31 Posted : Friday, January 22, 2010 7:33:04 AM
Rank: Member


Joined: 10/17/2008
Posts: 338
Location: Kenya
Sorry this is a discussion about EB but @Scubidu...is CfCStanbic also planning for a restructure? of what? i would like to see their service improving then i can think of going back there.
Think the unthinkable but wear a dark suit
VituVingiSana
#32 Posted : Friday, January 22, 2010 9:35:54 AM
Rank: Chief


Joined: 1/3/2007
Posts: 18,212
Location: Nairobi
BTW, CFC Stanbic wants a PIN card/certificate for an account.

1) Do all banks ask for the PIN cert from KRA?
2) How does Equity open accounts since I doubt (I may be wrong) Equity requires a PIN cert.
Greedy when others are fearful. Very fearful when others are greedy - to paraphrase Warren Buffett
Ondiek
#33 Posted : Friday, January 22, 2010 9:51:47 AM
Rank: Member


Joined: 6/21/2009
Posts: 292
VituVingiSana wrote:
BTW, CFC Stanbic wants a PIN card/certificate for an account.

1) Do all banks ask for the PIN cert from KRA?
2) How does Equity open accounts since I doubt (I may be wrong) Equity requires a PIN cert.


Any Bank serious about KYC requires PIN cert.
kizee
#34 Posted : Friday, January 22, 2010 10:09:35 AM
Rank: Member


Joined: 1/9/2008
Posts: 537
@ ondiek..does a PIN cert really mean u know ur customer?
mukiha
#35 Posted : Friday, January 22, 2010 10:26:35 AM
Rank: Elder


Joined: 6/27/2008
Posts: 4,114
About the tiger; some one tried to win an argument on this thread by proclaiming that he/she works in a bank.....I wondered :"so?"

This Know Your Customer (KYC) thing is a complete waste of time. It has been used by Kenyan banks for decades to deny services to a multitude of citizens.

In my view, and I think this is the position taken by Equity, the most that a bank can know about you is the details of your ID. All other information can be extrapolated from that!

If the registrar of persons has not streamlined the information collection and retrieval system, hiyo ni shauri yake. A bank cannot and should not be expected to do the work of the registrar of persons and companies!

Think about it; you ask me for a utility bill, then I bring you bills in the name of my landlord! How will that help you?
Nothing is real unless it can be named; nothing has value unless it can be sold; money is worthless unless you spend it.
chaliwong
#36 Posted : Friday, January 22, 2010 11:46:34 AM
Rank: New-farer


Joined: 1/10/2010
Posts: 73
Location: kenya
Banks usually require PIN certs for opening Business Current accounts but not for ordinery Savings accoonts.
Scubidu
#37 Posted : Friday, January 22, 2010 11:55:24 AM
Rank: Veteran


Joined: 9/4/2009
Posts: 700
Location: Nairobi
@gogeta. CFC Stanbic has been restructuring for a while now, and many of the departments in both banks had been duplicated. I think they also had teething problems integrating their banking software.

But the south african's are confusing everyone, with separation of business, and there's no clear mission for the bank...are they a retail or corporate bank? I preferred CFC services b4 stanbic came and complicated everything including the simple things like deposit slips.

I think to run an effective credit information system and to deter money laundering KYC becomes extremely important-it's a global trend for banks to be at the forefront of this.
“We are the middle children of history man, no purpose or place. We have no great war, no great depression. Our great war is a spiritual war, our great depression is our lives!" – Tyler Durden
Scubidu
#38 Posted : Friday, January 22, 2010 11:57:38 AM
Rank: Veteran


Joined: 9/4/2009
Posts: 700
Location: Nairobi
I'd like to look at the current restructuring in light of Equity's life cycle. Is it a mature bank or still growing? The current restructuring would imply that it's not a very mature company and probably more of a one-man show.

So what are the risks of investing in a company run by one person, Dr Mwangi?
Is Equity's growth plateauing? I hear Uganda ain't doing that well?
Recruitment policy, department restructuring and layoffs seem panicked and disorganized.
What are the implications of Equity going down on our banking system seeing as they hold a majority of the accounts?

I friend of mine told me told me that when people get carjacked these days thugs are asking for your equity card? Apparently you can withdraw funds EVEN after you've blocked the thing. There are too many operational inefficiencies within the bank that relies on its IT system (ATMs) to manage over 3 million customers.
“We are the middle children of history man, no purpose or place. We have no great war, no great depression. Our great war is a spiritual war, our great depression is our lives!" – Tyler Durden
VituVingiSana
#39 Posted : Friday, January 22, 2010 1:11:20 PM
Rank: Chief


Joined: 1/3/2007
Posts: 18,212
Location: Nairobi
chaliwong wrote:
Banks usually require PIN certs for opening Business Current accounts but not for ordinery Savings accoonts.


Mine is a PERSONAL SAVINGS ACCOUNT (10 yrs old)... I have zero 'biashara' with the bank though I do use CFCFS.
Greedy when others are fearful. Very fearful when others are greedy - to paraphrase Warren Buffett
VituVingiSana
#40 Posted : Friday, January 22, 2010 1:15:52 PM
Rank: Chief


Joined: 1/3/2007
Posts: 18,212
Location: Nairobi
How does Equity Bank manage to open so many accounts every month?

I like that EB takes your picture right there & then. Not this BS of bringing your own pictures. At least when EB takes a photo, it is YOUR photo...

Since most of Equity's new accounts are in the less served areas (not the major towns) how do they manage with the KYC especially the PIN cert?

Ignore Nairobi, Mombasa, Kisumu, etc...
Greedy when others are fearful. Very fearful when others are greedy - to paraphrase Warren Buffett
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