Of course its the bank which will have subscribed you. But, if the deduction is from your airtime, then the bank still has to subscribe you on a service with the mobile operator in order for the messages to be delivered and airtime to be deducted.To unsubscribe you simply use *100# or *200# and check under premium rate services. Trust me, you can stop the service yourself. I've done it for a different bank. @Speculz, try it and let us know.

A good example is the alert service by CDSC. They set it up on their side after I filled some forms. But I can see its listed under Premium Rate Services and Safcom advised that I can remove myself from the service any time I want using the above method.

CO-OP Bank's technology systems are/were created to fleece their depositors. Let me break it down. If you have subscribed for CO-OP Net, you will be required to pay some amount supposedly for courier services so that they can send you your pin information, that paper/envelop and a card, plastic engraved with some codes that are required for login. When you login, you should NOT forget the password that the computer generates for you(yes you dont get to choose your password so eventually yes it will get lost) and guess what...once you've lost it......no Lost Password button, you will have to write to "customer service" - Its run by fools - who will eventually ask you to fill in forms so that they can send the envelop with another pin again. Ps be informed they will charge you more than 2000/- to get this information to you.

So next time they announce those billions in profit....just know this is how they make money. How did that case eventually eventually end up, the woman suing banks - i think i need to be enjoined

... Mine was refunded. Kenyans are too lazy to scrutinise their bank statements