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Beware Roamtech Solutions -PRS- is on the prowl!!!
muganda
#1 Posted : Thursday, April 18, 2013 8:29:31 PM
Rank: Elder


Joined: 9/15/2006
Posts: 3,905
I consider myself a techno-conservative, hence I've never subscribed to any PRS service, not one. I recently began receiving spam messages from a shortcode 2554, so I naturally called Safaricom asking to stop.

Imagine my surprise when they informed me I've been contributing 30/= for each spam message! A quick search on Twitter shows several other innocent culprits...



It appears they had some shortcode *699# and 6999 which were used for election updates. But Uhuru is now president, so the hungry vultures are roaming, on the prowl. Mobile subscriber beware!
http://www.roamtech.com/
http://www.humanipo.com/ChrisMwirigi
mmarto
#2 Posted : Friday, April 19, 2013 8:46:27 AM
Rank: Member


Joined: 4/20/2010
Posts: 412
Location: nairobi
I almost sued such a firm. I used to receive 3 such messages per week for about 2 years i.e about 6k. Do you call this daylight robbery? I can swear too that i never subscribed to any such service.
The only time you should be looking down on others is when you are helping them up.
washiku
#3 Posted : Tuesday, April 23, 2013 10:31:07 AM
Rank: Chief


Joined: 5/9/2007
Posts: 13,095
But I always see Mlefu advertising the code (His signature is dial *699#). Maybe he has interests in the same and thus he may advise...
seppuku
#4 Posted : Friday, December 06, 2013 2:27:51 PM
Rank: Veteran


Joined: 5/11/2010
Posts: 918
Until the 3 weeks ago I was receiving daily messages from these thieves. The whole time I kept saying to myself I will call Safaricom to unsubscribe, but every time it slipped my mind or found me too busy to be bothered. When I finally called them, they insisted that I must have subscribed myself somehow, but they unsubscribed me anyway. Now this morning, I receive the a message from the same number, 21026. I call Safaricom again, this time they ask me to call Roamtech. I try to reach them but it turns out I got one digit wrong, so I end up calling someone else. Anyway, I unsubscribe myself. I am still going to try to reach them and give them a piece of my mind.
Learn first to treat your time as you would your money, then treat your money as you do your time.
kivairu
#5 Posted : Friday, December 06, 2013 3:47:15 PM
Rank: Member


Joined: 3/5/2008
Posts: 532
Location: Nairobi
Dial *100#
Choose 'Premium Rate Services' in the drop down menu.Navigate the rest of the menu and stop the subscriptions.

Strive not to be a success, but rather to be of value. –Albert Einstein.
seppuku
#6 Posted : Saturday, December 07, 2013 10:25:11 AM
Rank: Veteran


Joined: 5/11/2010
Posts: 918
kivairu wrote:
Dial *100#
Choose 'Premium Rate Services' in the drop down menu.Navigate the rest of the menu and stop the subscriptions.


I already did that. What bothers me is that this is the second time I am getting subscribed without my consent.
Learn first to treat your time as you would your money, then treat your money as you do your time.
a4architect.com
#7 Posted : Saturday, December 07, 2013 12:31:35 PM
Rank: Veteran


Joined: 1/4/2010
Posts: 1,668
Location: nairobi
i think the mobile phone shop atendants subscribe you at the point of buying the phone. Maybe they get a cut from the code guys.
As Iron Sharpens Iron, So one Man Sharpens Another.
a4architect.com
#8 Posted : Saturday, December 07, 2013 12:34:52 PM
Rank: Veteran


Joined: 1/4/2010
Posts: 1,668
Location: nairobi
kivairu wrote:
Dial *100#
Choose 'Premium Rate Services' in the drop down menu.Navigate the rest of the menu and stop the subscriptions.


@kivairu..thanks for the advice. Just unsubscribed from a few unknown codes.
As Iron Sharpens Iron, So one Man Sharpens Another.
masukuma
#9 Posted : Monday, December 09, 2013 11:15:51 PM
Rank: Elder


Joined: 10/4/2006
Posts: 13,821
Location: Nairobi
i once subscribed online!! via a game!! on nation.co.ke they just require to find out if it is your phone and send you a txt msg. you get that msg and key in that code somewhere and umepatikana!! it sliced me 30 bob daily for useless things. I found out who they were and wrote them an email - they removed me from their nonsense. kwanza i wajanja sana - if you don't have credo today they kata 60bob kesho!! so hutaponea!!
All Mushrooms are edible! Some Mushroom are only edible ONCE!
akowally
#10 Posted : Tuesday, December 10, 2013 1:26:36 AM
Rank: Veteran


Joined: 5/20/2008
Posts: 1,126
Location: Nairobi
Also beware of some of these "Kill a roach", "Win an iPad", "Download sijui nini" ads on websites. They take you to some page where you need to put your phone number e.t.c. then baam, the spam messages kick in.
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muganda
#11 Posted : Sunday, August 31, 2014 11:56:03 PM
Rank: Elder


Joined: 9/15/2006
Posts: 3,905
Just in case you're so unlucky as to click on this ad I've seen on Wazua mobile site, they will even send an SMS to their short code 20277 automatically and condemn you to PRS hell.

Kanda-ya-moko
#12 Posted : Monday, September 01, 2014 10:19:44 AM
Rank: New-farer


Joined: 7/29/2014
Posts: 18
Location: kenya
I have been receiving this spam messages from 22554 and 22454 twice a day. Ignored and marked them spam. I have never subscribed to this services.Later i realized each was deducting about 60 bob a day! Pure daylight robbery! When i keyed in *100*6# to access premium services and unsubscribe...i noticed i had FOUR PRS services to unsubscribe from! How i got subscribed..only safaricom knows!
This has been on for close to a year.
How do i place a complaint and to whom? CCK? I intend to .
lochaes
#13 Posted : Monday, September 01, 2014 10:24:41 AM
Rank: New-farer


Joined: 6/30/2014
Posts: 86
Location: nairobi
Kanda-ya-moko wrote:
I have been receiving this spam messages from 22554 and 22454 twice a day. Ignored and marked them spam. I have never subscribed to this services.Later i realized each was deducting about 60 bob a day! Pure daylight robbery! When i keyed in *100*6# to access premium services and unsubscribe...i noticed i had FOUR PRS services to unsubscribe from! How i got subscribed..only safaricom knows!
This has been on for close to a year.
How do i place a complaint and to whom? CCK? I intend to .


yes you should complain to CA (formerly CCK) since they are the ones who license them
Kanda-ya-moko
#14 Posted : Friday, September 12, 2014 11:08:05 AM
Rank: New-farer


Joined: 7/29/2014
Posts: 18
Location: kenya
lochaes wrote:
Kanda-ya-moko wrote:
I have been receiving this spam messages from 22554 and 22454 twice a day. Ignored and marked them spam. I have never subscribed to this services.Later i realized each was deducting about 60 bob a day! Pure daylight robbery! When i keyed in *100*6# to access premium services and unsubscribe...i noticed i had FOUR PRS services to unsubscribe from! How i got subscribed..only safaricom knows!
This has been on for close to a year.
How do i place a complaint and to whom? CCK? I intend to .


yes you should complain to CA (formerly CCK) since they are the ones who license them



UPDATE:
I wrote to CA (Formely CCK) and a lady called Irene (chukua hatua CA) was quite helpful in following up with Solunet (22454) and Roamtech (22554).I had a log of this sms in excel starting from Sep 2013. Initially i had written to the two companies but the response was almost bordering on being totally rude. Not helpful. When i wrote to CA the companies responded almost immediately!
Solunet was totally professional and apologetic. They refunded me the amount deducted.
Roamtech (22554)just responded today but they do not look like the will yield to a refund. They have been deducting my airtime since Jan 2013! The matter is still with CA and i expect CA will push them to make amends with me. If they do not make amends, i intend to take the matter to court. I have the evidence. If there is any Wazuan with evidence against 22554 please contact me, so that we can make a plausible case against Roamtech.
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