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CFC Stanbic Stock brokers
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PKoli
#21 Posted : Wednesday, October 13, 2010 5:59:28 PM
Rank: Elder


Joined: 2/10/2007
Posts: 1,587
underweight wrote:
CFC STANBIC FINANCIAL SERVICES. Imagine I sold my Centum bonus Shares today at 25.25 and used the proceed to buy Mumias today at 11.00. How can you describe that? Swift I guess. The time lapse btn the transactions less than 1HRS. Men that was wonderful. They take it all.


Kudos, that was good timing.
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Afroblk
#22 Posted : Wednesday, October 13, 2010 7:32:44 PM
Rank: New-farer


Joined: 3/3/2010
Posts: 79
never had a hitch with CFC, their services are outstanding! sold SCBK and acquired more KK from the proceeds today..awesome!
Knowledge is contagious...Infect truth!
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urstill1
#23 Posted : Tuesday, September 02, 2014 4:15:10 PM
Rank: User


Joined: 9/6/2013
Posts: 1,446
Location: In a house
k
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kasibitta
#24 Posted : Tuesday, September 02, 2014 4:31:36 PM
Rank: Member


Joined: 2/7/2014
Posts: 155
Am not sure if am all alone, but today i havent been able to login into the iTRADER system all day and once i managed to login after market close, i find my portfolio looking like for someone else.

what are these people upto?
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target1360
#25 Posted : Tuesday, September 02, 2014 5:19:01 PM
Rank: Member


Joined: 5/14/2014
Posts: 288
Location: nairobi
my portfolio looks changed too!
the computer systems at sbg securities are great, only problem is when you have to deal with one of the customer service ladies!
I find satisfaction in owning great business,not trading them
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urstill1
#26 Posted : Tuesday, September 02, 2014 7:28:48 PM
Rank: User


Joined: 9/6/2013
Posts: 1,446
Location: In a house
target1360 wrote:
my portfolio looks changed too!
the computer systems at sbg securities are great, only problem is when you have to deal with one of the customer service ladies!


I found huge volumes of various counters missing that's why I dug the thread. Hope guys who trade with with sbg experienced the same.
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Mucene
#27 Posted : Tuesday, September 02, 2014 8:21:47 PM
Rank: Member


Joined: 8/4/2012
Posts: 155
Location: Kenya
urstill1 wrote:
target1360 wrote:
my portfolio looks changed too!
the computer systems at sbg securities are great, only problem is when you have to deal with one of the customer service ladies!


I found huge volumes of various counters missing that's why I dug the thread. Hope guys who trade with with sbg experienced the same.


Mine is missing the additional shares from the DTB rights issue. Other counters are ok

If you don't want to go to plan B have a good plan A.
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h2s
#28 Posted : Tuesday, September 02, 2014 10:02:30 PM
Rank: Member


Joined: 7/20/2012
Posts: 141
Mucene wrote:
urstill1 wrote:
target1360 wrote:
my portfolio looks changed too!
the computer systems at sbg securities are great, only problem is when you have to deal with one of the customer service ladies!


I found huge volumes of various counters missing that's why I dug the thread. Hope guys who trade with with sbg experienced the same.


Mine is missing the additional shares from the DTB rights issue. Other counters are ok


Seems mine is also missing some four thousands shares. Lets hope its just a temporary hitch. Will check with them to confirm tomorrow.
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Tebes
#29 Posted : Tuesday, September 02, 2014 10:46:18 PM
Rank: Elder


Joined: 11/26/2008
Posts: 2,097
Have not been able to log in to iTrader.


Someone please wake them up before we undress them!!!
"Never regret, if its good, its wonderful. If its bad, its experience."
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urstill1
#30 Posted : Wednesday, September 03, 2014 7:14:34 AM
Rank: User


Joined: 9/6/2013
Posts: 1,446
Location: In a house
Tebes wrote:
Have not been able to log in to iTrader.


Someone please wake them up before we undress them!!!


I did yesterday and they promised to put things in place before start of trading today.
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Mucene
#31 Posted : Wednesday, September 03, 2014 9:52:50 AM
Rank: Member


Joined: 8/4/2012
Posts: 155
Location: Kenya
urstill1 wrote:
Tebes wrote:
Have not been able to log in to iTrader.


Someone please wake them up before we undress them!!!


I did yesterday and they promised to put things in place before start of trading today.


And they have rectified. My portfolio is ok now and no problems logging in to the iTrader
If you don't want to go to plan B have a good plan A.
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mkeiy
#32 Posted : Wednesday, September 03, 2014 11:25:08 AM
Rank: Member


Joined: 1/27/2012
Posts: 851
Location: Nairobi
target1360 wrote:
my portfolio looks changed too!
the computer systems at sbg securities are great, only problem is when you have to deal with one of the customer service ladies!



Does it mean the matter was not specific to CFC stock brokers, at D & B, i had the same experience. Some shares were missing yesterday but today all seem in order.

Do they share their infrastructure?
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urstill1
#33 Posted : Wednesday, September 03, 2014 12:03:00 PM
Rank: User


Joined: 9/6/2013
Posts: 1,446
Location: In a house
Mucene wrote:
urstill1 wrote:
Tebes wrote:
Have not been able to log in to iTrader.


Someone please wake them up before we undress them!!!


I did yesterday and they promised to put things in place before start of trading today.


And they have rectified. My portfolio is ok now and no problems logging in to the iTrader


Rectified as promised.
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Museveni
#34 Posted : Thursday, September 04, 2014 8:04:15 AM
Rank: Member


Joined: 8/16/2012
Posts: 660
Quote:
Dear ********



We hope this email finds you well.



We are writing to inform you that on 2nd September 2014, a system error that distorted the valuation of your portfolio was identified. However, this was resolved this morning before the trading session.



Kindly review the valuation of your portfolio and get in touch should you have any questions on the same. We apologize for any inconvenience caused.



Thank you for choosing SBG Securities Ltd as your preferred securities broker.



Yours faithfully,



Customer Care, SBG Securities
Live and learn; and don’t forget, nothing ventured, nothing gained.
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