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hackers in safaricom?
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swale01
#1 Posted : Tuesday, July 22, 2014 9:52:32 AM
Rank: New-farer

Joined: 2/22/2014
Posts: 19
someone help
my phone has been hacked I cant get calls through neither can someone be able to call me. any one who calls me receives a message that am in trouble and need some financial help with the aim of the caller to send the hacker some money. safaricom agents are unable to help me where do I go wazuans?
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Caveman
#2 Posted : Tuesday, July 22, 2014 10:05:24 AM
Rank: Member

Joined: 4/15/2009
Posts: 371
swale01 wrote:
someone help
my phone has been hacked I cant get calls through neither can someone be able to call me. any one who calls me receives a message that am in trouble and need some financial help with the aim of the caller to send the hacker some money. safaricom agents are unable to help me where do I go wazuans?

What have you done so far...e.g. restart phone, change handsets, remove all diverts,......I find it strange.
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mozenrat
#3 Posted : Tuesday, July 22, 2014 11:23:06 AM
Rank: Veteran

Joined: 5/18/2008
Posts: 796
Call customer care immediately or visit a Safaricom shop.. Your SIM may have been swapped (not hacked).
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Mkenia
#4 Posted : Tuesday, July 22, 2014 1:46:16 PM
Rank: New-farer

Joined: 5/16/2013
Posts: 14
Ifs a smart phone especially the android; then likely cause is that its a malware. Try the latest antivirus or alternatively flash your phone.
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kichwangumu
#5 Posted : Tuesday, July 22, 2014 5:41:18 PM
Rank: Member

Joined: 6/15/2009
Posts: 106
1. Just destroy the damn phone and the SIM card. it possessed by demons. or 2. scream at their facebook/Twitter pages they are quite efficient there.
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Stract_Consulting
#6 Posted : Tuesday, July 22, 2014 6:52:42 PM
Rank: New-farer

Joined: 6/3/2014
Posts: 58
Location: Nairobi
mozenrat wrote:
Call customer care immediately or visit a Safaricom shop.. Your SIM may have been swapped (not hacked).

Sad Sad Sad
If your SIM card is swapped, then it cannot receive calls, make calls, Send or receive SmS or browse or carry out any network activity. The person whom your SIM card was swapped to assumes ownership of the line, and will receive all calls that were directed to your line. The only people who can assist you are Safaricom. Kindly seek help from them and if need be, talk to the cops, but first seek ownership of your SIM card.
Be ignorant and ask a few questions - Peter Drucker
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littledove
#7 Posted : Tuesday, July 22, 2014 9:43:15 PM
Rank: Veteran

Joined: 7/1/2014
Posts: 927
Location: sky
kichwangumu wrote:
1. Just destroy the damn phone and the SIM card. it possessed by demons. or 2. scream at their facebook/Twitter pages they are quite efficient there.

Laughing out loudly Laughing out loudly Laughing out loudly Laughing out loudly u have just teared my libs apart
There are only two emotions in the stock market, fear and hope. The problem is, you hope when you should fear and fear when you should hope
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butterflyke
#8 Posted : Tuesday, July 22, 2014 9:59:13 PM
Rank: Elder

Joined: 5/1/2010
Posts: 3,024
Location: Hapa
Stract_Consulting wrote:
mozenrat wrote:
Call customer care immediately or visit a Safaricom shop.. Your SIM may have been swapped (not hacked).

Sad Sad Sad
If your SIM card is swapped, then it cannot receive calls, make calls, Send or receive SmS or browse or carry out any network activity. The person whom your SIM card was swapped to assumes ownership of the line, and will receive all calls that were directed to your line. The only people who can assist you are Safaricom. Kindly seek help from them and if need be, talk to the cops, but first seek ownership of your SIM card.


how does this happen? good to know so that we can avoid this happening to more people

pole @swalemdoe
Float like a butterfly, sting like a bee. - Muhammad Ali🐝
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Rankaz13
#9 Posted : Tuesday, July 22, 2014 10:41:00 PM
Rank: Elder

Joined: 5/21/2013
Posts: 2,841
Location: Here
butterflyke wrote:
Stract_Consulting wrote:
mozenrat wrote:
Call customer care immediately or visit a Safaricom shop.. Your SIM may have been swapped (not hacked).

Sad Sad Sad
If your SIM card is swapped, then it cannot receive calls, make calls, Send or receive SmS or browse or carry out any network activity. The person whom your SIM card was swapped to assumes ownership of the line, and will receive all calls that were directed to your line. The only people who can assist you are Safaricom. Kindly seek help from them and if need be, talk to the cops, but first seek ownership of your SIM card.


how does this happen? good to know so that we can avoid this happening to more people

pole @swalemdoe



This is one of the tricks they employ.

Life is like playing a violin solo in public and learning the instrument as one goes on.
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McReggae
#10 Posted : Wednesday, July 23, 2014 1:14:42 AM
Rank: Elder

Joined: 6/17/2008
Posts: 23,365
Location: Nairobi
Rankaz13 wrote:
butterflyke wrote:
Stract_Consulting wrote:
mozenrat wrote:
Call customer care immediately or visit a Safaricom shop.. Your SIM may have been swapped (not hacked).

Sad Sad Sad
If your SIM card is swapped, then it cannot receive calls, make calls, Send or receive SmS or browse or carry out any network activity. The person whom your SIM card was swapped to assumes ownership of the line, and will receive all calls that were directed to your line. The only people who can assist you are Safaricom. Kindly seek help from them and if need be, talk to the cops, but first seek ownership of your SIM card.


how does this happen? good to know so that we can avoid this happening to more people

pole @swalemdoe



This is one of the tricks they employ.



.....and mostly done in cahoots with some safcom employees with the aim of emptying your Mpesa account, poela!!!
..."Wewe ni mtu mdogo sana....na mwenye amekuandika pia ni mtu mdogo sana!".
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