No I don't think so my friends on zuku always complaining of downtimes, Faiba not yet available in my area, tried the 4k access kenya bad experience, orange not consistent but on Saf I stream tv & radio, also tried onie gaming bliss, plus has anyone seen the connection charges?

R20 means 20 Mbps down, You are getting only 12 Mbps, nearly half what you are paying for. I'm on R8, I get 7.5 Mbps down.

I've also been experiencing the same thing for a few days now. I know they had some beef with Seacom, but i think that was sorted. Customer care isn't saying anything that makes sense.

Even FB i can't log in. Speedtests are hitting between 9-11mbps but actual surfing is almost impossible.

I do agree, he's not being conned. I've been on most of them and they rank as below:

1. Jamii Faiba.
pros- fastest and best in Kenya
cons- too expensive (5k for shared 5Mbps, 15K for dedicated 6Mbps) , no tv, no phone, minimal coverage.

2. Safaricom Wimax (Internet Only)
pros- what you pay is what you get anytime everytime coz it's dedicated (512kbps = 512kbps, 1Mbps =1Mbps), wide coverage, very professional dealings.
cons- slightly expensive (7k for dedicated 1Mbps), no tv, no phone, long antennae needed if you dont stay in an apartment.

3. Zuku Fiber
pros- internet, tv and phone, relatively good coverage in most estates in Nairobi, fairly cheap from 3k for shared 1Mbps)
cons- inconsistent service availability, phones dont work mostly, horrible customer service, shared network usage (20 users in some areas, now doing 8 users in new installations and I hear 4 users is coming).

4.Orange 3G Unlimited and all the rest come below.

Zuku has already launched 50MBPS in some areas. Please go to Zuku website to see if your area is applicable. The rates for 50 MBPS are the same as those for 20 MBPS. They have already installed a new modem for me, meaning 50 MBPS is coming soon for me.