i concur with @GordonGekko. Usually the shareholders can elect an executive committee from among them to oversee the running of services together with the management company. So if the services are poor, shareholders can opt to get rid of them and get new ones.
it is also the case that the lower service charge is paid, the lower the quality of services provided as the service charge goes to pay the fee of the management agency and the service providers..it can be a bother
Float like a butterfly, sting like a bee. - Muhammad Ali🐝