System down from monday. Mobile money system was down in may for 3 weeks.

That explains it. I am not an over the counter chap but went to bank at T-Mall yesterday and the lady tells me you cannot bank if your account is an 'away' branch. Didnot want a fight so i left peacefully without throwing trantrums kumbe this is what is happening.

I have been with coop for over 6 yrs now encountered both good & bad experience. For m-banking they're the worst ; I registered repeatedly for 4 times before it worked mind you I was furnishing all the details each time. max of 15k per transaction(just cumbersome if need more) others (50k per) it doesn't operate daytime only mid night (has been down on very many occasions) loan ya "kando" (flexi /branch manager's auth) so low with lots of beurocracy & high interest. ATM withdrawal limit 20k (others 50k). Bank statements semiannually but reflects period of last 3 months. They've branches & ATM' all over. Am still in. KCB once frustrated me in migrating my account for over 6 months, I couldn't transact over the counter in some branches my photo didn't appear in another my signature didn't appear (systems) Am still in because I learnt each place has it's problems.

Seriously, your systems cant be down every other day. Other than Jurassic Co-op, I haven't heard of another bank that turns away customers coming to deposit cash.

Get a new system or get out if the kitchen is too hot co-op! NKT!

Anyway I'm opening a new business account with another bank. Oh and install phones that work!

I was turned away at T-mall br. while my account is at Aga khan walk!