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Uchumi's new CEO
Rank: Member Joined: 10/1/2009 Posts: 139
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Was at Uchumi Aga Khan walk some weeks a go, got a kebarb to eat on the go, after the first bite, it was like charred remains of a cat. A second bite and I had to throw it away into a dust bin. Egg Chops are even worse. In another branch, the 101 Macadamia pack got finished and when I enquired, they said the small ones on 30 bob must finish before they restock the 101 pack. Six months down the line, no restocking has ever been done.
Ciano has done his turnaround job extremely well.
Compared to Tuskys or Nakumatt, Uchumi has no vibrancy about it. I think the outfit needs a new CEO to take it to the next level.
Its now trading at 12 bob. Time for awakening is now, otherwise forget expansion.
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Rank: Member Joined: 4/20/2010 Posts: 412 Location: nairobi
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Dudette wrote:Was at Uchumi Aga Khan walk some weeks a go, got a kebarb to eat on the go, after the first bite, it was like charred remains of a cat. A second bite and I had to throw it away into a dust bin. Egg Chops are even worse. In another branch, the 101 Macadamia pack got finished and when I enquired, they said the small ones on 30 bob must finish before they restock the 101 pack. Six months down the line, no restocking has ever been done.
Ciano has done his turnaround job extremely well.
Compared to Tuskys or Nakumatt, Uchumi has no vibrancy about it. I think the outfit needs a new CEO to take it to the next level.
Its now trading at 12 bob. Time for awakening is now, otherwise forget expansion. very true. the establishment requires a makeover The only time you should be looking down on others is when you are helping them up.
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Rank: Elder Joined: 9/25/2009 Posts: 4,534 Location: Windhoek/Nairobbery
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Stay stay until things go wrong...what happened to quiting while at the top? Competition is outsmarting this guy...competition has secured all the spots near all the busy bus terminals in town...Compe is also now securing all the good spots in Nairobi's neighbourhoods..people need convenience....
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Rank: Member Joined: 7/17/2011 Posts: 627 Location: Mbui-Nzau, Kikumbulyu
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Uchumi employees are its biggest let down...zero customer care ..don't care attitude..dirty smelly shelves, stinking aisles...am talking about Capital center ..i usually see the branch manager upstairs ..akichungulia computer ..probably a member here..and the teller belts for placing items zime taruka..makes you wonder if the items are clean or even worse changed for with counterfeits...its about time they get a strategic investor..Walmart maybe?
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Rank: Member Joined: 5/14/2014 Posts: 288 Location: nairobi
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The price tags are often not correct.i have been shocked' several times at the till! I find satisfaction in owning great business,not trading them
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Rank: Elder Joined: 9/23/2009 Posts: 8,083 Location: Enk are Nyirobi
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Uchumi iko tu down sana, on all metrics. Other obscure supermarkets will come up and overtake it. Life is short. Live passionately.
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Rank: Elder Joined: 2/26/2012 Posts: 15,980
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You dont want walmart in Kenya, all these small time business will cease to exist, apart frm that, they import so much of their goods, -standardization- is their theme such that walmart in kenya looks like walmart in newyork, local distributors will be kaput. Even India said no to walmart. New management should be the way to go. "There are only two emotions in the market, hope & fear. The problem is you hope when you should fear & fear when you should hope: - Jesse Livermore
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Rank: Elder Joined: 6/2/2011 Posts: 4,818 Location: -1.2107, 36.8831
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UCHUMI IS JUST SHIT! What they did to me yesterday lunchtime in that branch along Monrovia Street (next to Anniversary Tower) wacha tu. And it was not the first time, yet i always find myself going back there. Receive with simplicity everything that happens to you.” ― Rashi
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Rank: Member Joined: 7/17/2011 Posts: 627 Location: Mbui-Nzau, Kikumbulyu
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murchr wrote:You dont want walmart in Kenya, all these small time business will cease to exist, apart frm that, they import so much of their goods, -standardization- is their theme such that walmart in kenya looks like walmart in newyork, local distributors will be kaput. Even India said no to walmart. New management should be the way to go. I think the pie is big enough and can shared somehow equitably ...for how long will consumers stand this substandardness  ...kwanza Nakumatt ...i suspect its a complex formation of tax evasion..money laundering and counterfait chain supply..if Walmart is ethical and pays tax..it is then welcome with all arms and legs even heads
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Rank: Elder Joined: 7/11/2010 Posts: 5,040
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I thought I was the only one I loathe these giant kiosks labelled supermarkets. I have said it before. before they think of expansion, they need a complete overhaul of their image and infrastructure other wise this'd time it Will die a real death. it's on the brink of extinction. keep up with competition of perish. I see gava mediocrity all over their chains The investor's chief problem - and even his worst enemy - is likely to be himself
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Rank: Elder Joined: 2/26/2012 Posts: 15,980
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wanyee wrote:murchr wrote:You dont want walmart in Kenya, all these small time business will cease to exist, apart frm that, they import so much of their goods, -standardization- is their theme such that walmart in kenya looks like walmart in newyork, local distributors will be kaput. Even India said no to walmart. New management should be the way to go. I think the pie is big enough and can shared somehow equitably ...for how long will consumers stand this substandardness ...kwanza Nakumatt ...i suspect its a complex formation of tax evasion..money laundering and counterfait chain supply..if Walmart is ethical and pays tax..it is then welcome with all arms and legs even heads Walmart will swallow everything else we have. Not good for the country and economy at large. Its always better to guard the economy from such giants. The customers of Uchumi should demand quality even if it will involve going thru the social/media. But substandardness is not a preserve of Uchumi. Customer service in Kenya went to the dogs. No one cares bora kazi na mshahara mwisho wa mwezi. From banks to malls. Mama mboga mtaani pekeyake ndio atakujali "There are only two emotions in the market, hope & fear. The problem is you hope when you should fear & fear when you should hope: - Jesse Livermore
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Rank: Elder Joined: 1/21/2010 Posts: 6,675 Location: Nairobi
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Walmart is coming whether we like it or not... And if Uchumi continue like this I wish they get crushed because a competitive market has no time for mediocrity! I personally only shop there when its life and death... Like someone said... If its too hot get out of the kitchen! Mark 12:29
Deuteronomy 4:16
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Rank: Chief Joined: 1/3/2007 Posts: 18,122 Location: Nairobi
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Dudette wrote:Was at Uchumi Aga Khan walk some weeks a go, got a kebarb to eat on the go, after the first bite, it was like charred remains of a cat. A second bite and I had to throw it away into a dust bin. Egg Chops are even worse. In another branch, the 101 Macadamia pack got finished and when I enquired, they said the small ones on 30 bob must finish before they restock the 101 pack. Six months down the line, no restocking has ever been done.
Ciano has done his turnaround job extremely well.
Compared to Tuskys or Nakumatt, Uchumi has no vibrancy about it. I think the outfit needs a new CEO to take it to the next level.
Its now trading at 12 bob. Time for awakening is now, otherwise forget expansion.  How do you know what a charred cat tastes like? What was the name of the politician who wanted Kenyans to eat rats? Greedy when others are fearful. Very fearful when others are greedy - to paraphrase Warren Buffett
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Rank: Elder Joined: 9/29/2006 Posts: 2,570
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murchr wrote:You dont want walmart in Kenya, all these small time business will cease to exist, apart frm that, they import so much of their goods, -standardization- is their theme such that walmart in kenya looks like walmart in newyork, local distributors will be kaput. Even India said no to walmart. New management should be the way to go. I support. The opposite of courage is not cowardice, it's conformity.
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Rank: Member Joined: 2/1/2010 Posts: 272 Location: Nairobi
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sparkly wrote:Uchumi iko tu down sana, on all metrics. Other obscure supermarkets will come up and overtake it. Uchumi is really wasting its goodwill with Kenyans. Such a shame. I'm watching Mulleys Supermarket, formerly Peter Mulei Supermarket. The harder you work, the luckier you get
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Rank: Elder Joined: 6/2/2011 Posts: 4,818 Location: -1.2107, 36.8831
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guru267 wrote:Walmart is coming whether we like it or not...
And if Uchumi continue like this I wish they get crushed because a competitive market has no time for mediocrity!
I personally only shop there when its life and death...
Like someone said... If its too hot get out of the kitchen! For me, i always find myself back there shopping again, and most of the time i don't leave those tills a happy man. At one time (2011) they sold me bad/expired Delmonte Juice in Meru. Receive with simplicity everything that happens to you.” ― Rashi
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Rank: Elder Joined: 3/2/2009 Posts: 26,328 Location: Masada
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Rank: User Joined: 1/20/2014 Posts: 3,528
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Uchumi Buru is the best coz of next door competition. Formal education will make you a living. Self-education will make you a fortune - Jim Rohn.
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Rank: Elder Joined: 3/2/2009 Posts: 26,328 Location: Masada
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VituVingiSana wrote:Dudette wrote:Was at Uchumi Aga Khan walk some weeks a go, got a kebarb to eat on the go, after the first bite, it was like charred remains of a cat. A second bite and I had to throw it away into a dust bin. Egg Chops are even worse. In another branch, the 101 Macadamia pack got finished and when I enquired, they said the small ones on 30 bob must finish before they restock the 101 pack. Six months down the line, no restocking has ever been done.
Ciano has done his turnaround job extremely well.
Compared to Tuskys or Nakumatt, Uchumi has no vibrancy about it. I think the outfit needs a new CEO to take it to the next level.
Its now trading at 12 bob. Time for awakening is now, otherwise forget expansion. How do you know what a charred cat tastes like? What was the name of the politician who wanted Kenyans to eat rats? Njeru Githae. Portfolio: Sold
You know you've made it when you get a parking space for your yatcht.
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Rank: Elder Joined: 4/22/2010 Posts: 11,522 Location: Nairobi
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murchr wrote:wanyee wrote:murchr wrote:You dont want walmart in Kenya, all these small time business will cease to exist, apart frm that, they import so much of their goods, -standardization- is their theme such that walmart in kenya looks like walmart in newyork, local distributors will be kaput. Even India said no to walmart. New management should be the way to go. I think the pie is big enough and can shared somehow equitably ...for how long will consumers stand this substandardness ...kwanza Nakumatt ...i suspect its a complex formation of tax evasion..money laundering and counterfait chain supply..if Walmart is ethical and pays tax..it is then welcome with all arms and legs even heads Walmart will swallow everything else we have. Not good for the country and economy at large. Its always better to guard the economy from such giants. The customers of Uchumi should demand quality even if it will involve going thru the social/media. But substandardness is not a preserve of Uchumi. Customer service in Kenya went to the dogs. No one cares bora kazi na mshahara mwisho wa mwezi. From banks to malls. Mama mboga mtaani pekeyake ndio atakujali @Murchr you are spot on about the customer service in most Kenya Co.s it's like they are doing you a favor...on Uchumi I really find it hard to see what's difficult with having clean shelves clean store and stocking up with products needed by customers...The number of complaints should tell them they are doing badly. possunt quia posse videntur
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