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Mpesa
Murira Ikihia
#21 Posted : Tuesday, June 17, 2014 11:26:27 AM
Rank: New-farer

Joined: 12/1/2010
Posts: 57
Location: Nairobi
Good news Magigi,
I finally got the money - but it is not the one that had been sent to Magigi. Apparently, my phone had setting issues and was not sending or receiving messages hence it was a futile effort to establish the balance. There was also another big lesson for me today. Apparently, Safaricom pursues what economists refer to as third degree price discrimination in service delivery. Can you imagine that I got through to their customer care with minimal issues when we used a friend's post paid line while they had the nerve to keep me waiting for hours on ridiculous music and adverts? To make the long story short, the agent gave the transaction reference and they were able to establish from the system not only what I was complaining about but also some other creditors who had paid up. All is well that ends well - but the credit goes to Magigi for demonstrating integrity. Keep it up.
PS. I met one customer who had mistakenly sent 30k to the wrong number who psychologically prepared me for the worst.
Jus Blazin
#22 Posted : Tuesday, June 17, 2014 11:37:19 AM
Rank: Elder

Joined: 10/23/2008
Posts: 3,966
Murira Ikihia wrote:
Good news Magigi,
I finally got the money - but it is not the one that had been sent to Magigi. Apparently, my phone had setting issues and was not sending or receiving messages hence it was a futile effort to establish the balance. There was also another big lesson for me today. Apparently, Safaricom pursues what economists refer to as third degree price discrimination in service delivery. Can you imagine that I got through to their customer care with minimal issues when we used a friend's post paid line while they had the nerve to keep me waiting for hours on ridiculous music and adverts? To make the long story short, the agent gave the transaction reference and they were able to establish from the system not only what I was complaining about but also some other creditors who had paid up. All is well that ends well - but the credit goes to Magigi for demonstrating integrity. Keep it up.
PS. I met one customer who had mistakenly sent 30k to the wrong number who psychologically prepared me for the worst.

Thought that happens everywhere... in banking (advantage/prestige, etc), places with VIP seating, etc...
Luck is when Preparation meets Opportunity. ~ Lucius Annaeus Seneca
Impunity
#23 Posted : Tuesday, June 17, 2014 1:48:15 PM
Rank: Elder

Joined: 3/2/2009
Posts: 26,333
Location: Masada
Ceinz wrote:
Magigi wrote:
Murira Ikihia wrote:
If that was deposited from Uchumi Ngong Road between 10.30 and 11.00am, then it is mine. I hurriedly deposited it but was also received a series of calls because I was headed to a meeting. I could not come through later because of the riots that were on-going on the same road. My efforts to check the balance did not bear fruit either and of course safaricom was worse than useless. If this is the case, please let me know. I desperately needed to send it to sort out some emergencies. My number is 0722 310 239


...Na utumie hiyo pesa kunnua sahaniLaughing out loudly Laughing out loudly Laughing out loudly


Kwani Safaricom wamekutumia picha ya 'the sender'???


You can get that from the senders wassup profile.

smile
Portfolio: Sold
You know you've made it when you get a parking space for your yatcht.

ZZE123
#24 Posted : Tuesday, June 17, 2014 5:31:04 PM
Rank: Elder

Joined: 6/21/2008
Posts: 2,490
Jus Blazin wrote:
Murira Ikihia wrote:
Good news Magigi,
I finally got the money - but it is not the one that had been sent to Magigi. Apparently, my phone had setting issues and was not sending or receiving messages hence it was a futile effort to establish the balance. There was also another big lesson for me today. Apparently, Safaricom pursues what economists refer to as third degree price discrimination in service delivery. Can you imagine that I got through to their customer care with minimal issues when we used a friend's post paid line while they had the nerve to keep me waiting for hours on ridiculous music and adverts? To make the long story short, the agent gave the transaction reference and they were able to establish from the system not only what I was complaining about but also some other creditors who had paid up. All is well that ends well - but the credit goes to Magigi for demonstrating integrity. Keep it up.
PS. I met one customer who had mistakenly sent 30k to the wrong number who psychologically prepared me for the worst.

Thought that happens everywhere... in banking (advantage/prestige, etc), places with VIP seating, etc...

Prepaid - 100
Post paid - 200 (and if you use over 5K per month they pick on the second ring)
The man who marries a beautiful woman, and the farmer who grows corn by the roadside have the same problem
Magigi
#25 Posted : Monday, June 23, 2014 6:39:20 PM
Rank: Elder

Joined: 3/31/2008
Posts: 7,081
Location: Kenya
ahahahahahahaha.... Laughing out loudly ... A few Good men!

C&P...Facebook
Hi Mr. Alai, i mistakenly send 4000/= to PRISCILLA KABINGA 0724656531 on 19th june @3:08pm transaction id FF84CR523 nd she withdrew it immediately. the mny was 2 b used 4 my siz madication @ahero hosi

I'll be so greatfull for your assistance. Thanx in advance nd b blessed. Walter 0726234877
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