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SBT Japan Buyer beware

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jerry		#71 Posted : Tuesday, May 27, 2014 8:34:55 AM
Rank: Elder Joined: 9/29/2006 Posts: 2,570		iKenya wrote: Kcharles wrote: I think their service has improved so much. I paid for my invoice on 1st April 2014. On 2nd May I received a message that the car was in Mombasa. All through Mr. Ali Raza kept calling me and updating me on the progress of the transaction. My pajero arrived in Kampala in superb condition. I highly recommend SBT Japan. Or was I just I don't think so because they exhibited a high degree of professionalism and customer care. Post Number 1 and unawapigia debe?? First unit (not 1st post) is more apt here! Let him/her import another unit and post the experience here. The opposite of courage is not cowardice, it's conformity.
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Money Whisperer		#72 Posted : Tuesday, May 27, 2014 11:05:39 AM
Rank: Member Joined: 8/7/2010 Posts: 728 Location: Wazuaville		any local agents wao? Iam uncomfortable dealing with the wahindi whocall me every minute. Last week in one day I got calls from three different wahindi. the only one I talked to was the airport "Money never sleeps"
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Mkimwa		#73 Posted : Tuesday, May 27, 2014 11:21:24 AM
Rank: Member Joined: 10/26/2008 Posts: 380		Imported a car from them, arrived this month. Smooth with no hussles. Maybe they have improved. A source at the port tells me the issue is if you want to buy one of the cars that they have already shipped to MSA. The Bill of Lading shows SBT as the importer, and as such, you will face many many issues with KRA, before the logbook is out in the purchasors name SBT don't do the duty payments/clearance themselves. They want the buyer to process the vehicle out of the port.
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jerry		#74 Posted : Tuesday, May 27, 2014 2:03:22 PM
Rank: Elder Joined: 9/29/2006 Posts: 2,570		Mkimwa wrote: Imported a car from them, arrived this month. Smooth with no hussles. Maybe they have improved. A source at the port tells me the issue is if you want to buy one of the cars that they have already shipped to MSA. The Bill of Lading shows SBT as the importer, and as such, you will face many many issues with KRA, before the logbook is out in the purchasors name SBT don't do the duty payments/clearance themselves. They want the buyer to process the vehicle out of the port. If there are no demurrage charges not so bad an idea. Do they have "cheap" 2006 units? The opposite of courage is not cowardice, it's conformity.
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ulemsee		#75 Posted : Tuesday, May 27, 2014 3:17:19 PM
Rank: New-farer Joined: 4/14/2014 Posts: 61 Location: Nairoville		iKenya wrote: Kcharles wrote: I think their service has improved so much. I paid for my invoice on 1st April 2014. On 2nd May I received a message that the car was in Mombasa. All through Mr. Ali Raza kept calling me and updating me on the progress of the transaction. My pajero arrived in Kampala in superb condition. I highly recommend SBT Japan. Or was I just I don't think so because they exhibited a high degree of professionalism and customer care. Post Number 1 and unawapigia debe?? Thought the same thing too... Some people see the glass half full. Others see it half empty. I see a glass that's twice as big as it needs to be. ― George Carlin
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mawinder		#76 Posted : Tuesday, May 27, 2014 3:51:35 PM
Rank: Elder Joined: 4/30/2008 Posts: 6,029		Money Whisperer wrote: any local agents wao? Iam uncomfortable dealing with the wahindi whocall me every minute. Last week in one day I got calls from three different wahindi. the only one I talked to was the airport Go to Mombasa TSS towers,not sure which floor though!!!!!
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mugo2of3		#77 Posted : Tuesday, May 27, 2014 4:35:23 PM
Rank: New-farer Joined: 5/22/2014 Posts: 78		Thanks good people for your replies. Just wired a payment hoping that their service has improved and the bad-name posts here were some isolated cases of a poor service period for the company. Will let you know how the experience goes. Regards.
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bartum		#78 Posted : Tuesday, May 27, 2014 6:35:55 PM
Rank: Veteran Joined: 8/11/2010 Posts: 1,011 Location: nairobi		my phone is not opening their website,don't know why
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kangi		#79 Posted : Wednesday, May 28, 2014 8:36:47 AM
Rank: Member Joined: 7/23/2009 Posts: 526		mugo2of3 wrote: Thanks good people for your replies. Just wired a payment hoping that their service has improved and the bad-name posts here were some isolated cases of a poor service period for the company. Will let you know how the experience goes. Regards. They have really improved though a bit sloppy in their organisation in terms of delivery and processing. As someone put it, keeping in touch with their customer service department helps in terms of updates. I just collected a unit this last weekend after four weeks without a hustle. Accept no one's definition of your life; define your life.
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jerry		#80 Posted : Wednesday, May 28, 2014 1:30:12 PM
Rank: Elder Joined: 9/29/2006 Posts: 2,570		bartum wrote: my phone is not opening their website,don't know why Buy a Tablet! The opposite of courage is not cowardice, it's conformity.
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